{"schemaVersion":"jobsearcher.job.v1","id":"3b0fb1bbab7a0d633256e70b","url":"https://jobsearcher.com/jobs/3b0fb1bbab7a0d633256e70b","canonicalUrl":"https://jobsearcher.com/jobs/3b0fb1bbab7a0d633256e70b","title":"Workplace Technology Engineer","description":"An Introduction to Primer\r\nWe're the world's first unified payment infrastructure, empowering businesses worldwide to unleash their payment potential. By choosing our platform, merchants can take control over their payment stack, create unique commerce experiences, accelerate their roadmap and increase payment success. We strive to make something complex, incredibly simple and intuitive. The world's top investors, including Accel, Balderton, Iconiq, and Tencent, have invested in Primer's vision to rebuild payments and commerce from the ground up.\r\nJoin us in shaping the future of payments and commerce.\r\nWhat will the role involve?\r\n\r\n\r\nDesign and implement workplace technology solutions tailored to the needs of our employees, focused on enhancing productivity and collaboration.\r\n\r\n\r\nSupport and improve a broad SaaS environment, including identity and access management, device management, collaboration tools, and internal workflows.\r\n\r\n\r\nLead and contribute to initiatives that improve employee productivity through process and tooling, working closely with cross-functional teams and internal stakeholders.\r\n\r\n\r\nMaintain reliable and resilient technology services, supporting the development and upkeep of business continuity plans to ensure smooth operations during any disruptions.\r\n\r\n\r\nDevelop specialised technical expertise in workplace technologies, including collaboration and productivity tools, security, endpoint management, and end-user computing.\r\n\r\n\r\nPartner closely with Engineering, Security, People, and Finance to deliver solutions that align with how teams work.\r\n\r\n\r\nImprove operational maturity and tooling decisions through clearer documentation, better monitoring and metrics, and informed evaluation and procurement of platforms.\r\n\r\n\r\nOffer expert support, guidance and troubleshooting for technical issues across our supported platforms.\r\n\r\n\r\nOur current tech stack: Google Workspace, Jira, Iru/Intune, Slack, MacOs and a few more\r\n\r\n\r\nWhat we'd love to see:\r\n\r\n\r\nExperience supporting and administering modern, cloud-first SaaS environments.\r\n\r\n\r\nBroad knowledge of IT systems, including email, file storage, networking, identity management, and device management\r\n\r\n\r\nProficiency in diagnosing and troubleshooting web-based applications.\r\n\r\n\r\nUnderstanding of data security principles and identity management best practices.\r\n\r\n\r\nComfortable working across identity, endpoints, networking fundamentals, email, and file storage.\r\n\r\n\r\nStrong troubleshooting skills, particularly for web-based and distributed systems.\r\n\r\n\r\nExcellent documentation abilities, with a desire to share knowledge and mentor others, grounded in a solid understanding of security fundamentals around identity, access, and data protection.\r\n\r\n\r\nYou may not like it here if\r\n\r\n\r\nYou enjoy working in an office-setting, we are remote-first and always will be!\r\n\r\n\r\nYou are not comfortable with shifting context and navigating ambiguity\r\n\r\n\r\nYou don't enjoy testing your code, we have no testers or QA's here at Primer\r\n\r\n\r\nOur interview process\r\n\r\n\r\n30 minute call with a Talent Partner\r\n\r\n\r\n60 minute team interview\r\n\r\n\r\n60 minute final stage values-alignment interview\r\n\r\n\r\nWhat's life like at Primer?\r\nWe've been recognised as a top global employer, #1 in FinTech for 'flexibility'!\r\nWe're building a culture where people can come and do their best work and enjoy it. We want our people to be proud of the impact that they have at Primer, and of the work that they are doing. You will be working with a team of people who are mission-driven, smart, and reflective, and who are invested in building exceptional products and delivering success for our merchants (and we also know how to have fun along the way).\r\nWe work remotely. We believe that building a successful, profitable company goes beyond proximity. We invest in our relationships with each other through great remote working practices and thoughtfully designed face-to-face time together. Our heads-together time comes in the form of workstations, our annual company retreat, and co-working space access worldwide.\r\nFinally, let's go ahead and say it. The work that we do is challenging. Startups are a challenge, building category defining products is a challenge. You should be prepared for a challenge at Primer. But, there's a big difference between a challenge and a struggle. The key difference is that the right challenge comes with the right support structures, an acceptance that not everything always goes to plan, a collaborative environment, and a great team around you. It's never a challenge that you will face alone.\r\nOur benefits\r\nWe are fully remote and globally distributed; and have been since day one\r\nCompetitive share options\r\nUncapped holiday, with 25 days minimum to be taken\r\n? Co-working space access\r\nWorkations & Company Retreat\r\nThe best equipment for your role\r\n£500 towards your home office setup\r\nGenerous learning budget\r\nPrivate Medical Insurance\r\nA broad set of additional perks and benefits (depending on location)\r\nDon't meet every single requirement?\r\nAt Primer, we're dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply. You may be the right candidate for this or other roles. Primer is committed to the equal treatment of all current and prospective employees, regardless of background or beliefs.\r\nPrimer adopts a zero-tolerance approach to discrimination. We are committed to providing equal opportunities to all current and prospective employees regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.","company":"Primer","rawCompany":"primer","state":"DC","isRemote":false,"isActive":false,"createdAt":"2026-04-25T04:44:43.164Z","occupations":[{"code":"15-1252.00","title":"Software Developers","slug":"software-developers"},{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"}],"industries":[{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Workplace Technology Engineer","description":"An Introduction to Primer\r\nWe're the world's first unified payment infrastructure, empowering businesses worldwide to unleash their payment potential. By choosing our platform, merchants can take control over their payment stack, create unique commerce experiences, accelerate their roadmap and increase payment success. We strive to make something complex, incredibly simple and intuitive. The world's top investors, including Accel, Balderton, Iconiq, and Tencent, have invested in Primer's vision to rebuild payments and commerce from the ground up.\r\nJoin us in shaping the future of payments and commerce.\r\nWhat will the role involve?\r\n\r\n\r\nDesign and implement workplace technology solutions tailored to the needs of our employees, focused on enhancing productivity and collaboration.\r\n\r\n\r\nSupport and improve a broad SaaS environment, including identity and access management, device management, collaboration tools, and internal workflows.\r\n\r\n\r\nLead and contribute to initiatives that improve employee productivity through process and tooling, working closely with cross-functional teams and internal stakeholders.\r\n\r\n\r\nMaintain reliable and resilient technology services, supporting the development and upkeep of business continuity plans to ensure smooth operations during any disruptions.\r\n\r\n\r\nDevelop specialised technical expertise in workplace technologies, including collaboration and productivity tools, security, endpoint management, and end-user computing.\r\n\r\n\r\nPartner closely with Engineering, Security, People, and Finance to deliver solutions that align with how teams work.\r\n\r\n\r\nImprove operational maturity and tooling decisions through clearer documentation, better monitoring and metrics, and informed evaluation and procurement of platforms.\r\n\r\n\r\nOffer expert support, guidance and troubleshooting for technical issues across our supported platforms.\r\n\r\n\r\nOur current tech stack: Google Workspace, Jira, Iru/Intune, Slack, MacOs and a few more\r\n\r\n\r\nWhat we'd love to see:\r\n\r\n\r\nExperience supporting and administering modern, cloud-first SaaS environments.\r\n\r\n\r\nBroad knowledge of IT systems, including email, file storage, networking, identity management, and device management\r\n\r\n\r\nProficiency in diagnosing and troubleshooting web-based applications.\r\n\r\n\r\nUnderstanding of data security principles and identity management best practices.\r\n\r\n\r\nComfortable working across identity, endpoints, networking fundamentals, email, and file storage.\r\n\r\n\r\nStrong troubleshooting skills, particularly for web-based and distributed systems.\r\n\r\n\r\nExcellent documentation abilities, with a desire to share knowledge and mentor others, grounded in a solid understanding of security fundamentals around identity, access, and data protection.\r\n\r\n\r\nYou may not like it here if\r\n\r\n\r\nYou enjoy working in an office-setting, we are remote-first and always will be!\r\n\r\n\r\nYou are not comfortable with shifting context and navigating ambiguity\r\n\r\n\r\nYou don't enjoy testing your code, we have no testers or QA's here at Primer\r\n\r\n\r\nOur interview process\r\n\r\n\r\n30 minute call with a Talent Partner\r\n\r\n\r\n60 minute team interview\r\n\r\n\r\n60 minute final stage values-alignment interview\r\n\r\n\r\nWhat's life like at Primer?\r\nWe've been recognised as a top global employer, #1 in FinTech for 'flexibility'!\r\nWe're building a culture where people can come and do their best work and enjoy it. We want our people to be proud of the impact that they have at Primer, and of the work that they are doing. You will be working with a team of people who are mission-driven, smart, and reflective, and who are invested in building exceptional products and delivering success for our merchants (and we also know how to have fun along the way).\r\nWe work remotely. We believe that building a successful, profitable company goes beyond proximity. We invest in our relationships with each other through great remote working practices and thoughtfully designed face-to-face time together. Our heads-together time comes in the form of workstations, our annual company retreat, and co-working space access worldwide.\r\nFinally, let's go ahead and say it. The work that we do is challenging. Startups are a challenge, building category defining products is a challenge. You should be prepared for a challenge at Primer. But, there's a big difference between a challenge and a struggle. The key difference is that the right challenge comes with the right support structures, an acceptance that not everything always goes to plan, a collaborative environment, and a great team around you. It's never a challenge that you will face alone.\r\nOur benefits\r\nWe are fully remote and globally distributed; and have been since day one\r\nCompetitive share options\r\nUncapped holiday, with 25 days minimum to be taken\r\n? Co-working space access\r\nWorkations & Company Retreat\r\nThe best equipment for your role\r\n£500 towards your home office setup\r\nGenerous learning budget\r\nPrivate Medical Insurance\r\nA broad set of additional perks and benefits (depending on location)\r\nDon't meet every single requirement?\r\nAt Primer, we're dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply. You may be the right candidate for this or other roles. Primer is committed to the equal treatment of all current and prospective employees, regardless of background or beliefs.\r\nPrimer adopts a zero-tolerance approach to discrimination. We are committed to providing equal opportunities to all current and prospective employees regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.","datePosted":"2026-04-25T04:44:43.164Z","dateModified":"2026-04-25T04:44:43.164Z","hiringOrganization":{"@type":"Organization","name":"Primer","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressRegion":"DC","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"3b0fb1bbab7a0d633256e70b"},"url":"https://jobsearcher.com/jobs/3b0fb1bbab7a0d633256e70b"}}