{"schemaVersion":"jobsearcher.job.v1","id":"3aff8e37b0339dfa0a33e6a7","url":"https://jobsearcher.com/jobs/3aff8e37b0339dfa0a33e6a7","canonicalUrl":"https://jobsearcher.com/jobs/3aff8e37b0339dfa0a33e6a7","title":"Program Implementation Manager","description":"Position Title: Program Implementation Manager\nLocation: Remote / Hybrid Eligible, with travel as needed\nPurpose Statement\nThe purpose of this position is to support the planning, coordination, implementation, and execution of high-volume graphic installation programs. This role is responsible for helping create structure around complex installation programs, coordinating installer and subcontractor resources, tracking progress, identifying risks, supporting quality standards, and helping ensure consistent execution across customers, internal teams, external partners, and field resources.\nThis position is intended to support high-volume and high-revenue opportunities that require dedicated installation coordination, process discipline, reporting, site readiness, field communication, and cross-functional alignment.\nPosition Overview\nThe Program Implementation Manager supports assigned graphic installation programs from launch through ongoing execution. This includes coordinating timelines, installer coverage, subcontractor support, customer communication, site readiness, field execution, issue resolution, reporting, quality documentation, and process improvement.\nThis role works closely with internal installation teams, customers, vendors, subcontractors, installers, site contacts, and other support teams to ensure assigned programs are organized, properly supported, clearly communicated, and executed according to customer expectations.\nAs business needs grow, this position may eventually have employees, coordinators, site leads, quality inspectors, or other support resources reporting to them.\nPrimary Responsibilities\nGraphic Installation Program Management\nProgram Coordination: Plan, coordinate, and manage assigned graphic installation programs from launch through ongoing execution. Ensure timelines, deliverables, responsibilities, and follow-up actions are clearly defined and tracked.\nInstallation Labor Planning: Support planning for installer coverage, subcontractor capacity, travel crews, internal labor, site leads, quality inspectors, scheduling, and other resources required to execute assigned programs.\nInstaller & Subcontractor Coordination: Assist with communication, vetting, onboarding, scheduling, follow-up, and performance tracking for installation partners, subcontractors, field crews, and other program resources as needed.\nSite Readiness & Field Support: Help evaluate installation space, vehicle staging, access, environmental conditions, customer/site requirements, and other field conditions that may affect schedule, quality, or throughput.\nSchedule & Capacity Tracking: Monitor program volume, timelines, deadlines, crew needs, open items, and potential bottlenecks. Help identify resource gaps before they impact customer commitments.\nQuality & Documentation Support: Support consistent use of pre-inspection, photo documentation, quality checks, final approval, issue tracking, and closeout requirements for assigned installation programs.\nProcess & SOP Implementation: Help develop, document, and implement installation processes as programs grow or change. This may include site readiness, vehicle readiness, kit handling, installation workflow, QA, rework, reporting, and escalation processes.\nIssue Resolution & Escalation: Identify issues early, gather necessary information, coordinate next steps, and escalate concerns when needed. Follow through until issues are resolved or properly assigned.\nCross-Functional Coordination: Coordinate with internal departments as needed to support installation execution, customer requirements, material readiness, documentation, reporting, and handoffs.\nCustomer Communication: Support clear, timely, and professional communication with customers as assigned. Help ensure updates, expectations, risks, and follow-up items are communicated appropriately.\nReporting & Visibility: Track and report key program information, including status updates, completed work, open issues, capacity concerns, deadlines, quality concerns, labor gaps, and financial or operational impact.\nTravel & Field Support: Travel as needed for customer meetings, program launches, site visits, installer onboarding, vendor coordination, training, field support, or issue resolution.\nDesired Experience\nBachelor’s degree in business, logistics, operations management, supply chain, or a related field is preferred.\nExperience in project management, program management, operations, logistics, field services, installation services, customer program management, or a related role.\nExperience supporting graphic installation, vehicle/fleet graphics, vinyl graphics, wrap programs, OEM programs, automotive programs, or similar field installation work is strongly preferred.\nExperience managing high-volume and/or high-revenue customer programs is strongly preferred.\nExperience coordinating work across multiple departments, locations, vendors, customers, installers, subcontractors, or external partners is preferred.\nExperience supporting customer-facing programs, operational rollouts, vendor coordination, subcontractor coordination, or field execution is preferred.\nExperience creating structure around new or fast-growing programs is a plus.\nThe ideal candidate does not need to be a hands-on graphic installer, but should be comfortable learning installation requirements, field constraints, quality expectations, and installer/vendor coordination needs.\nRequired Skills\nStrong written and verbal communication skills.\nStrong planning, organization, and follow-through.\nAbility to manage multiple priorities, deadlines, schedules, and changing requirements.\nAbility to identify problems early and help drive resolution.\nAbility to communicate professionally with customers, installers, subcontractors, vendors, internal teams, and leadership.\nComfortable using spreadsheets, email, project tracking tools, reporting tools, and internal systems.\nAbility to work independently while keeping leadership informed.\nAbility to bring structure to complex or developing installation programs.\nAbility to build productive relationships with internal teams, customers, vendors, installers, subcontractors, and external partners.\nWillingness to travel as needed.\nOperational Ownership, Alignment & Review\nThe Program Implementation Manager is expected to manage assigned installation program coordination, day-to-day follow-up, resource tracking, communication, issue resolution, and implementation support within the scope of assigned responsibilities.\nThis position should maintain regular alignment with leadership on program priorities, customer expectations, labor needs, installer coverage, site readiness, capacity concerns, vendor performance, process improvement, reporting, and broader business goals.\nItems involving significant customer impact, financial risk, labor constraints, site constraints, staffing needs, schedule concerns, quality concerns, or strategic decisions should be escalated and reviewed before commitments are made.\nLeadership Expectations\nThis role requires a shift beyond task coordination into active program ownership. Expectations include:\nBringing structure and organization to complex graphic installation programs.\nCommunicating clearly and professionally with internal and external stakeholders.\nFollowing through on open items until they are resolved or properly assigned.\nIdentifying labor, site, schedule, quality, and process risks early and escalating when appropriate.\nSupporting a solutions-focused approach during periods of high volume, complexity, or change.\nHelping improve systems, workflows, reporting, and communication as programs scale.\nMaintaining visibility to capacity, deadlines, customer expectations, and operational constraints.\nSupporting accountability with internal teams, installers, subcontractors, vendors, and external partners.\nUsing data, reporting, and regular communication to help leadership make informed decisions.\nRepresenting Lowen professionally with customers, vendors, installers, subcontractors, and program partners.","company":"Lowen","rawCompany":"lowen","city":"Marienthal","state":"KS","isRemote":false,"isActive":false,"createdAt":"2026-07-21T10:54:38.644Z","occupations":[{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"},{"code":"15-1299.09","title":"Information Technology Project Managers","slug":"information-technology-project-managers"},{"code":"11-9151.00","title":"Social and Community Service Managers","slug":"social-and-community-service-managers"}],"industries":[{"code":"238990","title":"All Other Specialty Trade Contractors","slug":"all-other-specialty-trade-contractors"},{"code":"238190","title":"Other Foundation, Structure, and Building Exterior Contractors","slug":"other-foundation-structure-and-building-exterior-contractors"},{"code":"238390","title":"Other Building Finishing Contractors","slug":"other-building-finishing-contractors"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Program Implementation Manager","description":"Position Title: Program Implementation Manager\nLocation: Remote / Hybrid Eligible, with travel as needed\nPurpose Statement\nThe purpose of this position is to support the planning, coordination, implementation, and execution of high-volume graphic installation programs. This role is responsible for helping create structure around complex installation programs, coordinating installer and subcontractor resources, tracking progress, identifying risks, supporting quality standards, and helping ensure consistent execution across customers, internal teams, external partners, and field resources.\nThis position is intended to support high-volume and high-revenue opportunities that require dedicated installation coordination, process discipline, reporting, site readiness, field communication, and cross-functional alignment.\nPosition Overview\nThe Program Implementation Manager supports assigned graphic installation programs from launch through ongoing execution. This includes coordinating timelines, installer coverage, subcontractor support, customer communication, site readiness, field execution, issue resolution, reporting, quality documentation, and process improvement.\nThis role works closely with internal installation teams, customers, vendors, subcontractors, installers, site contacts, and other support teams to ensure assigned programs are organized, properly supported, clearly communicated, and executed according to customer expectations.\nAs business needs grow, this position may eventually have employees, coordinators, site leads, quality inspectors, or other support resources reporting to them.\nPrimary Responsibilities\nGraphic Installation Program Management\nProgram Coordination: Plan, coordinate, and manage assigned graphic installation programs from launch through ongoing execution. Ensure timelines, deliverables, responsibilities, and follow-up actions are clearly defined and tracked.\nInstallation Labor Planning: Support planning for installer coverage, subcontractor capacity, travel crews, internal labor, site leads, quality inspectors, scheduling, and other resources required to execute assigned programs.\nInstaller & Subcontractor Coordination: Assist with communication, vetting, onboarding, scheduling, follow-up, and performance tracking for installation partners, subcontractors, field crews, and other program resources as needed.\nSite Readiness & Field Support: Help evaluate installation space, vehicle staging, access, environmental conditions, customer/site requirements, and other field conditions that may affect schedule, quality, or throughput.\nSchedule & Capacity Tracking: Monitor program volume, timelines, deadlines, crew needs, open items, and potential bottlenecks. Help identify resource gaps before they impact customer commitments.\nQuality & Documentation Support: Support consistent use of pre-inspection, photo documentation, quality checks, final approval, issue tracking, and closeout requirements for assigned installation programs.\nProcess & SOP Implementation: Help develop, document, and implement installation processes as programs grow or change. This may include site readiness, vehicle readiness, kit handling, installation workflow, QA, rework, reporting, and escalation processes.\nIssue Resolution & Escalation: Identify issues early, gather necessary information, coordinate next steps, and escalate concerns when needed. Follow through until issues are resolved or properly assigned.\nCross-Functional Coordination: Coordinate with internal departments as needed to support installation execution, customer requirements, material readiness, documentation, reporting, and handoffs.\nCustomer Communication: Support clear, timely, and professional communication with customers as assigned. Help ensure updates, expectations, risks, and follow-up items are communicated appropriately.\nReporting & Visibility: Track and report key program information, including status updates, completed work, open issues, capacity concerns, deadlines, quality concerns, labor gaps, and financial or operational impact.\nTravel & Field Support: Travel as needed for customer meetings, program launches, site visits, installer onboarding, vendor coordination, training, field support, or issue resolution.\nDesired Experience\nBachelor’s degree in business, logistics, operations management, supply chain, or a related field is preferred.\nExperience in project management, program management, operations, logistics, field services, installation services, customer program management, or a related role.\nExperience supporting graphic installation, vehicle/fleet graphics, vinyl graphics, wrap programs, OEM programs, automotive programs, or similar field installation work is strongly preferred.\nExperience managing high-volume and/or high-revenue customer programs is strongly preferred.\nExperience coordinating work across multiple departments, locations, vendors, customers, installers, subcontractors, or external partners is preferred.\nExperience supporting customer-facing programs, operational rollouts, vendor coordination, subcontractor coordination, or field execution is preferred.\nExperience creating structure around new or fast-growing programs is a plus.\nThe ideal candidate does not need to be a hands-on graphic installer, but should be comfortable learning installation requirements, field constraints, quality expectations, and installer/vendor coordination needs.\nRequired Skills\nStrong written and verbal communication skills.\nStrong planning, organization, and follow-through.\nAbility to manage multiple priorities, deadlines, schedules, and changing requirements.\nAbility to identify problems early and help drive resolution.\nAbility to communicate professionally with customers, installers, subcontractors, vendors, internal teams, and leadership.\nComfortable using spreadsheets, email, project tracking tools, reporting tools, and internal systems.\nAbility to work independently while keeping leadership informed.\nAbility to bring structure to complex or developing installation programs.\nAbility to build productive relationships with internal teams, customers, vendors, installers, subcontractors, and external partners.\nWillingness to travel as needed.\nOperational Ownership, Alignment & Review\nThe Program Implementation Manager is expected to manage assigned installation program coordination, day-to-day follow-up, resource tracking, communication, issue resolution, and implementation support within the scope of assigned responsibilities.\nThis position should maintain regular alignment with leadership on program priorities, customer expectations, labor needs, installer coverage, site readiness, capacity concerns, vendor performance, process improvement, reporting, and broader business goals.\nItems involving significant customer impact, financial risk, labor constraints, site constraints, staffing needs, schedule concerns, quality concerns, or strategic decisions should be escalated and reviewed before commitments are made.\nLeadership Expectations\nThis role requires a shift beyond task coordination into active program ownership. Expectations include:\nBringing structure and organization to complex graphic installation programs.\nCommunicating clearly and professionally with internal and external stakeholders.\nFollowing through on open items until they are resolved or properly assigned.\nIdentifying labor, site, schedule, quality, and process risks early and escalating when appropriate.\nSupporting a solutions-focused approach during periods of high volume, complexity, or change.\nHelping improve systems, workflows, reporting, and communication as programs scale.\nMaintaining visibility to capacity, deadlines, customer expectations, and operational constraints.\nSupporting accountability with internal teams, installers, subcontractors, vendors, and external partners.\nUsing data, reporting, and regular communication to help leadership make informed decisions.\nRepresenting Lowen professionally with customers, vendors, installers, subcontractors, and program partners.","datePosted":"2026-07-21T10:54:38.644Z","dateModified":"2026-07-21T10:54:38.644Z","hiringOrganization":{"@type":"Organization","name":"Lowen","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Marienthal","addressRegion":"KS","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"3aff8e37b0339dfa0a33e6a7"},"url":"https://jobsearcher.com/jobs/3aff8e37b0339dfa0a33e6a7"}}