{"schemaVersion":"jobsearcher.job.v1","id":"3a9903cf46ecfe82aaa248e6","url":"https://jobsearcher.com/jobs/3a9903cf46ecfe82aaa248e6","canonicalUrl":"https://jobsearcher.com/jobs/3a9903cf46ecfe82aaa248e6","title":"Client Technical Operations Lead","description":"Responsibilities Own, execute and optimize client onboarding and technical support tasks. Solve client issues with hands-on investigation, client calls and through collaborationwith product implementation and engineering teams. Manage Client investigation and escalation emails and calls Internal service expectations Adherence to committed SLAs, project deliverables and timelines. Have a deep understanding of production code to be able to deploy appropriate fixes/ solutions. Streamline and automate routine processes and tasks Create automation roadmap Drive projects with appropriate teams to implement relevant solutions. Maintain and track operational performance and client tickets with respect to variousparameters. Set goals, track achievements, and mentor product support teamSkills & Competencies 7+ years of experience in technical product operations; preferably in enterpriseproduct operations and support Hands-on in Python coding Strong problem solving and data analysis skills using Python and JSONs Excellent communication and interpersonal skills; ability to work independently andas part of a team Bachelors / Masters in Engineering / Science / Data Analytics Experience of working with banks and credit unions is a positive","company":"Scienaptic Ai","rawCompany":"scienaptic ai","city":"Denver","state":"CO","isRemote":false,"isActive":false,"createdAt":"2026-08-14T11:01:05.058Z","occupations":[{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"},{"code":"11-3021.00","title":"Computer and Information Systems Managers","slug":"computer-and-information-systems-managers"},{"code":"15-1299.09","title":"Information Technology Project Managers","slug":"information-technology-project-managers"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"522390","title":"Other Activities Related to Credit Intermediation","slug":"other-activities-related-to-credit-intermediation"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Client Technical Operations Lead","description":"Responsibilities Own, execute and optimize client onboarding and technical support tasks. Solve client issues with hands-on investigation, client calls and through collaborationwith product implementation and engineering teams. Manage Client investigation and escalation emails and calls Internal service expectations Adherence to committed SLAs, project deliverables and timelines. Have a deep understanding of production code to be able to deploy appropriate fixes/ solutions. Streamline and automate routine processes and tasks Create automation roadmap Drive projects with appropriate teams to implement relevant solutions. Maintain and track operational performance and client tickets with respect to variousparameters. Set goals, track achievements, and mentor product support teamSkills & Competencies 7+ years of experience in technical product operations; preferably in enterpriseproduct operations and support Hands-on in Python coding Strong problem solving and data analysis skills using Python and JSONs Excellent communication and interpersonal skills; ability to work independently andas part of a team Bachelors / Masters in Engineering / Science / Data Analytics Experience of working with banks and credit unions is a positive","datePosted":"2026-08-14T11:01:05.058Z","dateModified":"2026-08-14T11:01:05.058Z","hiringOrganization":{"@type":"Organization","name":"Scienaptic Ai","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Denver","addressRegion":"CO","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"3a9903cf46ecfe82aaa248e6"},"url":"https://jobsearcher.com/jobs/3a9903cf46ecfe82aaa248e6"}}