Remote Bilingual Service Desk Analyst - Spanish/English

CAI is looking for a Bilingual Service Desk Analyst to join our remote team in Montpelier, Vermont. In this full-time role, you will provide Level 1 technical support to both English and Spanish speaking users, ensuring excellent customer service and accurate ticket documentation. The ideal candidate has 6-12 months of experience in a service desk role, strong troubleshooting skills, and must be bilingual in English and Spanish. We offer a competitive salary of $18.00 per hour plus a language bonus.#J-18808-Ljbffr