Sales&Marketing Specialist(VIP RM)-Crypto Sector
My client is a US-based regulated Crypto Exchange.I'm looking for a high-impact Sales & Marketing Specialist (VIP Focus) to my client company, responsible for driving VIP client growth, engagement, and retention. This role combines relationship management, revenue ownership, and market-facing execution, serving as a key bridge between VIP clients and the platform.ResponsibilitiesOwn and manage relationships with VIP clients, including high-frequency traders, HNW individuals, and institutional clientsDrive VIP client acquisition, activation, retention, and reactivation, with clear ownership of trading volume and revenue contributionAct as the primary point of contact for VIP clients, ensuring high-quality support and timely resolution of issuesIdentify client needs and trading behavior, and proactively design engagement strategies to increase activity and loyaltyExecute targeted sales and marketing initiatives for VIP segments, including campaigns, outreach, and personalized engagement plansGather in-depth client feedback and market insights, and translate them into actionable inputs for product, trading, and operations teamsCollaborate closely with product, marketing, and operations teams to improve user experience and optimize conversion and retention funnelsBuild and maintain a strong network within the crypto trading ecosystem to source and onboard new VIP clientsQualifications3–6 years of relevant experience in VIP relationship management, sales, or client-facing roles within trading platforms, brokerages, or financial institutionsStrong understanding of trading products, market dynamics, and client behavior in crypto or financial marketsDemonstrated ability to drive client growth, retention, and revenueExperience in executing targeted campaigns or growth initiatives is a plusExisting network of high-value crypto traders or institutional clients is highly preferredExcellent communication and relationship-building skills, with a strong sense of ownership and accountabilityAbility to operate in a fast-paced, high-pressure environment with strong execution capabilitiesStrong familiarity with English-speaking client segments and global communication standards