{"schemaVersion":"jobsearcher.job.v1","id":"3a2fbb97dcd3fb0c7d8d6247","url":"https://jobsearcher.com/jobs/3a2fbb97dcd3fb0c7d8d6247","canonicalUrl":"https://jobsearcher.com/jobs/3a2fbb97dcd3fb0c7d8d6247","title":"Remote Content Research Manager","description":"Leading a high-volume remote call center, the full-time Remote Content Research Manager will oversee the development and maintenance of customer support content while managing a team of Content Research Analysts to ensure accurate and accessible information. Key responsibilities Lead the research, development, organization, and maintenance of knowledge base content Supervise Content Research Analysts and assign daily work activities Analyze customer trends and recommend improvements to content, workflows, and business processes Required qualifications Bachelor's degree from an accredited institution Minimum six (6) years of experience in knowledge management, content development, or customer support Experience with CRM and knowledge management platforms preferred Excellent leadership and stakeholder management skills Must meet security eligibility requirements","company":"Virtual Vocations","rawCompany":"virtual vocations","isRemote":true,"isActive":false,"createdAt":"2026-07-23T03:34:12.537Z","occupations":[{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"},{"code":"13-1161.00","title":"Market Research Analysts and Marketing Specialists","slug":"market-research-analysts-and-marketing-specialists"},{"code":"13-1111.00","title":"Management Analysts","slug":"management-analysts"}],"industries":[{"code":"561422","title":"Telemarketing Bureaus and Other Contact Centers","slug":"telemarketing-bureaus-and-other-contact-centers"},{"code":"541910","title":"Marketing Research and Public Opinion Polling","slug":"marketing-research-and-public-opinion-polling"},{"code":"541720","title":"Research and Development in the Social Sciences and Humanities","slug":"research-and-development-in-the-social-sciences-and-humanities"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Remote Content Research Manager","description":"Leading a high-volume remote call center, the full-time Remote Content Research Manager will oversee the development and maintenance of customer support content while managing a team of Content Research Analysts to ensure accurate and accessible information. Key responsibilities Lead the research, development, organization, and maintenance of knowledge base content Supervise Content Research Analysts and assign daily work activities Analyze customer trends and recommend improvements to content, workflows, and business processes Required qualifications Bachelor's degree from an accredited institution Minimum six (6) years of experience in knowledge management, content development, or customer support Experience with CRM and knowledge management platforms preferred Excellent leadership and stakeholder management skills Must meet security eligibility requirements","datePosted":"2026-07-23T03:34:12.537Z","dateModified":"2026-07-23T03:34:12.537Z","hiringOrganization":{"@type":"Organization","name":"Virtual Vocations","sameAs":"https://jobsearcher.com"},"jobLocationType":"TELECOMMUTE","applicantLocationRequirements":{"@type":"Country","name":"US"},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"3a2fbb97dcd3fb0c7d8d6247"},"url":"https://jobsearcher.com/jobs/3a2fbb97dcd3fb0c7d8d6247"}}