{"schemaVersion":"jobsearcher.job.v1","id":"39f72c71002a1fa0e449aec0","url":"https://jobsearcher.com/jobs/39f72c71002a1fa0e449aec0","canonicalUrl":"https://jobsearcher.com/jobs/39f72c71002a1fa0e449aec0","title":"Network Engineer","description":"Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.\nLiving our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.\nTo complement our rapid growth, we are actively sourcing for a Network Engineer to operate in a 24/7 Software-as-a-Service (SaaS) environment maintaining IP Networking components in a production setting.\nIn this role you will:\nParticipate in projects for new Network Product offerings and Network Operation improvements\nIntegrate business partners and acquisitions into a supportable design\nReview and analyze history of network related incidents and perform preventive measures\nTroubleshoot network related issues and communicate with customers\nAssist in managing network service providers and equipment\nProvide capacity analysis and planning\nAssist customers and field personnel in network activations for customers\nKey Responsibilities\nInitiate multiple projects for new Network Product offerings for customers and Network Operation improvements\nPartner closely with Network Architects and Engineers to improve WAN network connectivity\nPartner with internal business units to best understand the organization's needs and continuously improve and apply standards for operational excellence\nReview, analyze and execute network change requests\nOccasionally interact with external customers to ensure smooth network activations and to troubleshoot any network connectivity related issues\nRequirements:\n3-5 years of experience in Medium to large networks, IP Routing, Switching, and Security principles.\nDemonstrate knowledge of platform operating systems (router platforms, LAN, WAN, and router protocols) MPLS, OSPF, and BGP, and how they interact with the network\nDemonstrate knowledge of real-time traffic queuing and prioritizing on LAN and WAN networks\nDemonstrated operational success with an exceptionally strong data-driven analytical approach towards solving complex challenges\nExperience with implementations of solutions involving large data centers, inter-business routing plans, site2site IPSEC VPNs, FWs and MPLS VPNs.\nHands-on skills for Cisco IOS-XE is required and Cisco IOS-XR and Nexus OS preferred, connect lab equipment, proof of concept; Documenting solutions with diagrams and proper description is required\nKnowledge and experience in Cisco Nexus 7k, ASR 1000 and 9000 Routers, SSL-VPN.\nExcellent communications, both oral and written\nPreferred Qualifications:\nTelecommunications experience - VoIP, RTP, SIP peering/trunking and SBC is a huge plus\nExperience with incident response, information assurance, computer security best practices, system hardening, vulnerability management, antivirus, SIEM, firewalls, IPS/IDS monitoring, and techniques for analyzing TCP/IP network traffic and event logs\nKnowledge of Linux network functions; Saas/Cloud-based software environment a plus\nKnowledge and experience in Cisco ACI\nKnowledge on AWS and GCP Cloud platforms\nFive9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.\nView our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.\n\nNote: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.","company":"Five9","rawCompany":"five9","city":"San Ramon","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-07-16T01:47:54.310Z","occupations":[{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Network Engineer","description":"Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.\nLiving our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.\nTo complement our rapid growth, we are actively sourcing for a Network Engineer to operate in a 24/7 Software-as-a-Service (SaaS) environment maintaining IP Networking components in a production setting.\nIn this role you will:\nParticipate in projects for new Network Product offerings and Network Operation improvements\nIntegrate business partners and acquisitions into a supportable design\nReview and analyze history of network related incidents and perform preventive measures\nTroubleshoot network related issues and communicate with customers\nAssist in managing network service providers and equipment\nProvide capacity analysis and planning\nAssist customers and field personnel in network activations for customers\nKey Responsibilities\nInitiate multiple projects for new Network Product offerings for customers and Network Operation improvements\nPartner closely with Network Architects and Engineers to improve WAN network connectivity\nPartner with internal business units to best understand the organization's needs and continuously improve and apply standards for operational excellence\nReview, analyze and execute network change requests\nOccasionally interact with external customers to ensure smooth network activations and to troubleshoot any network connectivity related issues\nRequirements:\n3-5 years of experience in Medium to large networks, IP Routing, Switching, and Security principles.\nDemonstrate knowledge of platform operating systems (router platforms, LAN, WAN, and router protocols) MPLS, OSPF, and BGP, and how they interact with the network\nDemonstrate knowledge of real-time traffic queuing and prioritizing on LAN and WAN networks\nDemonstrated operational success with an exceptionally strong data-driven analytical approach towards solving complex challenges\nExperience with implementations of solutions involving large data centers, inter-business routing plans, site2site IPSEC VPNs, FWs and MPLS VPNs.\nHands-on skills for Cisco IOS-XE is required and Cisco IOS-XR and Nexus OS preferred, connect lab equipment, proof of concept; Documenting solutions with diagrams and proper description is required\nKnowledge and experience in Cisco Nexus 7k, ASR 1000 and 9000 Routers, SSL-VPN.\nExcellent communications, both oral and written\nPreferred Qualifications:\nTelecommunications experience - VoIP, RTP, SIP peering/trunking and SBC is a huge plus\nExperience with incident response, information assurance, computer security best practices, system hardening, vulnerability management, antivirus, SIEM, firewalls, IPS/IDS monitoring, and techniques for analyzing TCP/IP network traffic and event logs\nKnowledge of Linux network functions; Saas/Cloud-based software environment a plus\nKnowledge and experience in Cisco ACI\nKnowledge on AWS and GCP Cloud platforms\nFive9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.\nView our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.\n\nNote: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.","datePosted":"2026-07-16T01:47:54.310Z","dateModified":"2026-07-16T01:47:54.310Z","hiringOrganization":{"@type":"Organization","name":"Five9","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"San Ramon","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"39f72c71002a1fa0e449aec0"},"url":"https://jobsearcher.com/jobs/39f72c71002a1fa0e449aec0"}}