{"schemaVersion":"jobsearcher.job.v1","id":"39ef5685b1b18be312bca64e","url":"https://jobsearcher.com/jobs/39ef5685b1b18be312bca64e","canonicalUrl":"https://jobsearcher.com/jobs/39ef5685b1b18be312bca64e","title":"Mid-Level Support Engineer","description":"This position will primarily provide user support to our clients in San Francisco and the surrounding areas, both remotely and on-site.\n\nABOUT LANGTECH\n\nHeadquartered in the heart of San Francisco, our 25 years of systems experience and e-business expertise combined with an intense focus on customer service put us ahead of the crowd as a fully integrated solutions partner in managed services, cloud computing, virtualization, custom software, complex projects, and local, on-site support. Join the Langtech team and share your experience and creativity to help our clients leverage the latest in cloud and mobile technologies.\nJob Description\nThe Day-to-Day\nWhat You'll Do\nProvide user support to a wide variety of clients\nBuild and maintain relationships with clients\nIdentify problem areas and work with the Langtech team to provide the best solution possible for the client\nCommunicate and fully explain resolutions to clients across all technical skill levels\nJuggle multiple clients and projects\nWork as part of the Langtech team to find creative and out-of-the-box solutions to problems\nMaintain proper client network documentation\nQualifications\nWho You Are\nRequired Qualifications\n3-5 years of experience as support engineer\nKnowledge of and troubleshooting experience for all Microsoft products\nSome network troubleshooting and configuration experience\nVendor escalation experience\nDesire for ongoing hardware/software training and certifications\n\nPreferred Skills\nComputer networking experience with Mac OSX\nExperience with implementing and managing spam filtering products\nSupport experience with virtualization platforms like VMware and Hyper V\nAmazon Web Services experience\nExperience configuring and implementing Cisco, Sonicwall, Dell switches, routers and firewalls","company":"Langtech","rawCompany":"langtech","city":"Millbrae","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-08-06T12:44:32.053Z","occupations":[{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"},{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Mid-Level Support Engineer","description":"This position will primarily provide user support to our clients in San Francisco and the surrounding areas, both remotely and on-site.\n\nABOUT LANGTECH\n\nHeadquartered in the heart of San Francisco, our 25 years of systems experience and e-business expertise combined with an intense focus on customer service put us ahead of the crowd as a fully integrated solutions partner in managed services, cloud computing, virtualization, custom software, complex projects, and local, on-site support. Join the Langtech team and share your experience and creativity to help our clients leverage the latest in cloud and mobile technologies.\nJob Description\nThe Day-to-Day\nWhat You'll Do\nProvide user support to a wide variety of clients\nBuild and maintain relationships with clients\nIdentify problem areas and work with the Langtech team to provide the best solution possible for the client\nCommunicate and fully explain resolutions to clients across all technical skill levels\nJuggle multiple clients and projects\nWork as part of the Langtech team to find creative and out-of-the-box solutions to problems\nMaintain proper client network documentation\nQualifications\nWho You Are\nRequired Qualifications\n3-5 years of experience as support engineer\nKnowledge of and troubleshooting experience for all Microsoft products\nSome network troubleshooting and configuration experience\nVendor escalation experience\nDesire for ongoing hardware/software training and certifications\n\nPreferred Skills\nComputer networking experience with Mac OSX\nExperience with implementing and managing spam filtering products\nSupport experience with virtualization platforms like VMware and Hyper V\nAmazon Web Services experience\nExperience configuring and implementing Cisco, Sonicwall, Dell switches, routers and firewalls","datePosted":"2026-08-06T12:44:32.053Z","dateModified":"2026-08-06T12:44:32.053Z","hiringOrganization":{"@type":"Organization","name":"Langtech","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Millbrae","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"39ef5685b1b18be312bca64e"},"url":"https://jobsearcher.com/jobs/39ef5685b1b18be312bca64e"}}