{"schemaVersion":"jobsearcher.job.v1","id":"397bfcb3187d89a9fcd3b39b","url":"https://jobsearcher.com/jobs/397bfcb3187d89a9fcd3b39b","canonicalUrl":"https://jobsearcher.com/jobs/397bfcb3187d89a9fcd3b39b","title":"Tier 3 Support Engineer: Data, Debugging & Growth","description":"iClassPro is seeking a technically strong problem-solver to join our Tier 3 support team in the United States. You'll analyze data with SQL, tackle complex issues, and work closely with our engineering team to ensure reliable software at scale.\r\nYou'll own issues end-to-end, document solutions, mentor junior teammates, and contribute to product improvements based on real-world customer challenges. This role blends diagnostics with proactive process optimization in a fast-paced environment.\r\nJ-18808-Ljbffr","company":"Iclasspro","rawCompany":"iclasspro","city":"Longview","state":"TX","isRemote":false,"isActive":false,"createdAt":"2026-08-08T01:42:06.627Z","occupations":[{"code":"15-1252.00","title":"Software Developers","slug":"software-developers"},{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"},{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"}],"industries":[{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Tier 3 Support Engineer: Data, Debugging & Growth","description":"iClassPro is seeking a technically strong problem-solver to join our Tier 3 support team in the United States. You'll analyze data with SQL, tackle complex issues, and work closely with our engineering team to ensure reliable software at scale.\r\nYou'll own issues end-to-end, document solutions, mentor junior teammates, and contribute to product improvements based on real-world customer challenges. This role blends diagnostics with proactive process optimization in a fast-paced environment.\r\nJ-18808-Ljbffr","datePosted":"2026-08-08T01:42:06.627Z","dateModified":"2026-08-08T01:42:06.627Z","hiringOrganization":{"@type":"Organization","name":"Iclasspro","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Longview","addressRegion":"TX","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"397bfcb3187d89a9fcd3b39b"},"url":"https://jobsearcher.com/jobs/397bfcb3187d89a9fcd3b39b"}}