Hybrid CX Ops Leader | Data-Driven & Tech-Savvy

A respected organization in insurance services is seeking a Customer Experience Operations Manager to lead their customer service function. The ideal candidate will manage a team, optimize service delivery through technology, and enhance customer experience across channels. Responsibilities include overseeing daily operations, managing CRM tools, and collaborating with internal stakeholders. A hybrid work environment with a focus on well-being and work-life balance is offered, along with competitive benefits and performance-based compensation. J-18808-Ljbffr