Learning and Performance Consultant

About DECA Dental GroupDECA Dental Group (“DECA”) is a Dental Support Organization (“DSO”) that provides non-clinical business support services to dental practices. DECA’s primary purpose is to care for the people who care for the guests. We do this by providing operational support, IT services, accounting, marketing, and professional development, among other things. The DSO model leaves independent, licensed practitioners free to concentrate on guest care.Job SummaryThe Learning and Performance Specialist is responsible for providing training consultation to company leaders, designing and delivering training content in a variety of formats, and facilitating both in-house and off-the-shelf content. This role also includes managing and maintaining the Learning Management System (LMS), ensuring accurate content deployment, user administration, and reporting. Additionally, the specialist will be responsible for creating, editing, and managing training documentation, manuals, and other learning resources. The candidate must have 3+ years in a corporate training role developing learning solutions for all levels of the organization. Occasional travel is required.Working ConditionsThis role is remote eligible, but preference is given to candidates in the following Metro areas - Dallas, TX, Ft. Worth, TX, Austin, TX, Houston, TX, San Antonio, TX, and Orlando, FLRemote eligible role working primarily on a computer and telephoneSitting / standing / walking during the course of the dayOccasional lifting less than 25 poundsOccasional travel as requiredResponsibilitiesDevelop, maintain, and manage training documentation, including manuals, standard operating procedures (SOPs), job aids, and other learning materials to ensure consistency, accuracy, and accessibility for team members.Administer and support company learning management system (LMS)Provide learning & development services and consultation to business team(s) comprised of dispersed and on-site employeesImplement L&D strategies and learning initiativesDesign and oversee development of T&D solutions in multiple formats (materials, e-learning, facilitation, etc.)Analyze and communicate the metrics of learning effectiveness and provide feedback and recommendations for on-going improvement to partnersParticipate as an integral and active partner within HR and business teamsPlans, schedules, and delivers learning events at various Ideal Dental offices. 10% travel requiredWorks with vendors to procure content and learning materials to support T&D learning initiativesTracks and reports learning outcomes and student enrollments in the learning management systemRequired QualificationsHigh-School diploma or equivalent required3+ years’ experience in a corporate training role3+ years’ experience in instructional design and delivery3+ years training facilitation of leadership level curriculumCandidates most be able to work onsite at our Dallas, TX based office.Preferred QualificationsBachelor’s degree preferredLMS experience preferred (Absorb)Certified Professional in Talent Development (CPTD) PreferredExperience in developing and maintaining training documentation, including manuals, standard operating procedures (SOPs), and job aids.Experience communicating and coordinating with a distributed workforceExperience in applying various adult learning principles, methods and standardsE-learning design authoring tool experience preferred (Articulate and Vyond)3+ years of dental field experience preferredSkills And CompetenciesAbility to select and use appropriate training/instructional methods and procedures - when learning or teaching new thingsKnowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effectsAbility and desire to train othersDemonstrated proficiency in OneNote, Microsoft Word, PowerPoint, Excel, WebEx, and VisioAbility to quickly learn newly developed software applications for purposes of training othersKnowledge of media production, communication, and dissemination techniques and methods This includes alternative ways to inform and keep engagement via written, oral, and visual mediaAbility to handle multiple projects simultaneously in a fast-paced environmentKeeps up-to-date technically and apply new knowledge to the jobAbility to provide and represent professionalism in jobWorking knowledge of HIPPA privacy and Security rulesAverage manual dexterity in use of a PC, phone, sorting, filing and other office machinesAbility to analyze information and use logic and process to address work-related issues and problemsAbility to operate with strong interpersonal skillsAbility to demonstrate customer service orientationAbility to apply problem solving skillsAbility to perform well in team environmentAbility to handle conflict appropriately and constructivelyAbility to create written processes and new hire and continuing education training materials as neededAbility to perform oral presentations with excellent quality in front of up to 50 people