{"schemaVersion":"jobsearcher.job.v1","id":"38fb6742e3ba0d744e71f2ab","url":"https://jobsearcher.com/jobs/38fb6742e3ba0d744e71f2ab","canonicalUrl":"https://jobsearcher.com/jobs/38fb6742e3ba0d744e71f2ab","title":"Scheduling Coordinator","description":"Flooring Services\nJob Title: Scheduling Coordinator\nDepartment: Customer Service/ Warranty\nReports to: Customer Service/Warranty Manager\nPosition Type: Full-Time, Non-Exempt\nSUMMARY: The Customer Service Department is a large part of our company and works with all departments to ensure an excellent customer experience. As a Scheduling Coordinator you will spend most of the day on email and/or phone with external/internal customers, resolving issues, collecting, entering and processing orders for installation.\nESSENTIAL DUTIES AND RESPONSIBILITIES:\nInputting customer details on orders\nTranscribing selection sheets for install/transcribing for repairs\nProcess work order for install\nProofreading data\nAnswer email in timely manner\nAnswer phone calls/return missed phone calls and voicemails immediately\nUpdate records for reselections and/or rescheduled installs\nDealing with customer and homeowner queries\nWorking to meet deadline each day/sense of urgency\nHelping all teammates\nOperate office equipment including computer and copier\nAdhere to confidentiality regulations\nREQUIRED SKILLS/ABILITIES:\nTyping skills / 40 wpm preferred\nAccuracy and attention to detail\nGood communication skills both written and verbal\nComputer skills and knowledge of flooring/new home construction a plus\nBasic literacy and numeracy skills\nEDUCATION AND/OR EXPERIENCE:\n3 – 5 years of customer service experience preferred\nHigh School Diploma/GED/College\nPHYSICAL DEMANDS:\nAbility to lift 1-10lbs occasionally\nRequired to remain stationary for prolonged periods of time, repetitively use hands to finger, handle, grip, feel, reach with hands and arms, occasionally stand, walk\nAble to hear, understand and distinguish speech and/or other sounds\nBENEFITS:\nMedical, Dental and Vision coverage\n401K\nPaid Holidays\nVacation and Personal Time\nOn-site Gym Facility\nEmployee Appreciation Events\nThis is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned as needed by the business.\n“Flooring Services and our affiliated entities are proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.”\n\nCompensation: $16 an hour","company":"Fsbuilderresources","rawCompany":"fsbuilderresources","city":"Houston","state":"TX","isRemote":false,"isActive":false,"createdAt":"2026-08-03T17:41:57.811Z","occupations":[{"code":"43-5032.00","title":"Dispatchers, Except Police, Fire, and Ambulance","slug":"dispatchers-except-police-fire-and-ambulance"},{"code":"43-5061.00","title":"Production, Planning, and Expediting Clerks","slug":"production-planning-and-expediting-clerks"},{"code":"47-2042.00","title":"Floor Layers, Except Carpet, Wood, and Hard Tiles","slug":"floor-layers-except-carpet-wood-and-hard-tiles"}],"industries":[{"code":"238330","title":"Flooring Contractors","slug":"flooring-contractors"},{"code":"449121","title":"Floor Covering Retailers","slug":"floor-covering-retailers"},{"code":"238340","title":"Tile and Terrazzo Contractors","slug":"tile-and-terrazzo-contractors"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Scheduling Coordinator","description":"Flooring Services\nJob Title: Scheduling Coordinator\nDepartment: Customer Service/ Warranty\nReports to: Customer Service/Warranty Manager\nPosition Type: Full-Time, Non-Exempt\nSUMMARY: The Customer Service Department is a large part of our company and works with all departments to ensure an excellent customer experience. As a Scheduling Coordinator you will spend most of the day on email and/or phone with external/internal customers, resolving issues, collecting, entering and processing orders for installation.\nESSENTIAL DUTIES AND RESPONSIBILITIES:\nInputting customer details on orders\nTranscribing selection sheets for install/transcribing for repairs\nProcess work order for install\nProofreading data\nAnswer email in timely manner\nAnswer phone calls/return missed phone calls and voicemails immediately\nUpdate records for reselections and/or rescheduled installs\nDealing with customer and homeowner queries\nWorking to meet deadline each day/sense of urgency\nHelping all teammates\nOperate office equipment including computer and copier\nAdhere to confidentiality regulations\nREQUIRED SKILLS/ABILITIES:\nTyping skills / 40 wpm preferred\nAccuracy and attention to detail\nGood communication skills both written and verbal\nComputer skills and knowledge of flooring/new home construction a plus\nBasic literacy and numeracy skills\nEDUCATION AND/OR EXPERIENCE:\n3 – 5 years of customer service experience preferred\nHigh School Diploma/GED/College\nPHYSICAL DEMANDS:\nAbility to lift 1-10lbs occasionally\nRequired to remain stationary for prolonged periods of time, repetitively use hands to finger, handle, grip, feel, reach with hands and arms, occasionally stand, walk\nAble to hear, understand and distinguish speech and/or other sounds\nBENEFITS:\nMedical, Dental and Vision coverage\n401K\nPaid Holidays\nVacation and Personal Time\nOn-site Gym Facility\nEmployee Appreciation Events\nThis is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned as needed by the business.\n“Flooring Services and our affiliated entities are proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.”\n\nCompensation: $16 an hour","datePosted":"2026-08-03T17:41:57.811Z","dateModified":"2026-08-03T17:41:57.811Z","hiringOrganization":{"@type":"Organization","name":"Fsbuilderresources","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Houston","addressRegion":"TX","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"38fb6742e3ba0d744e71f2ab"},"url":"https://jobsearcher.com/jobs/38fb6742e3ba0d744e71f2ab"}}