Delivery Solutions Architect (Conversational Designer)

Delivery Solutions Architect (Conversational Designer)Germany - RemoteAt NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.So, what's the role all about?As a Delivery Solutions Architect in our Professional Services team, you will empower and support customers and partners to build exceptional AI-driven conversational experiences. You'll lead the design of virtual assistants and user journeys, support onboarding and solution delivery, and serve as a subject matter expert in conversational design. This role is essential to ensuring project success and driving customer satisfaction through engaging, natural, and effective dialog flows with a strong focus on Conversation Design.How will you make an impact?Use case discoveryRequirements engineeringCreate dialog flows and scriptsDefine intents and user journeysLead conversation design workshopsDevelop assistant personasDeliver partner enablement activitiesHave you got what it takes?3+ years conversation/UX designStrong English communication skillsExperience in multimodal user experienceUnderstanding of NLU/NLP conceptsUnderstanding of Large-Language-Models and promptingWhat's in it for you?Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!Requisition ID: 10286Reporting into: Senior Director, Professional ServicesRole Type: Individual Contributor#LI-Remote#J-18808-Ljbffr