{"schemaVersion":"jobsearcher.job.v1","id":"38d022f5efa4594f94df16ac","url":"https://jobsearcher.com/jobs/38d022f5efa4594f94df16ac","canonicalUrl":"https://jobsearcher.com/jobs/38d022f5efa4594f94df16ac","title":"Client Advocate (Fully Remote)","description":"Resolve client issues through phone, chat, and email in a fast-paced environment.Provide excellent support by conducting investigations, clear communications, and quick resolutions.Troubleshoot and perform in-depth investigations to determine root causes and next steps.Qualifications:3+ years in technical support or client-facing roles, ideally in SaaS.Basic understanding of core web components.Exceptional attention to detail and time-management.Strong communication and active listening skills.Preferred Skills:Experience with LMS/E-Learning platforms.Technical documentation experience.Familiarity with Zendesk, MSSQL, Jira, Confluence.Fully remote-first work with flexible arrangements.Comprehensive health and wellness benefits including retirement savings and bonus plans.New hire equipment allowance and monthly flex allowance.Career growth opportunities and employee-driven DE&I programs.Absorb SoftwareAbsorb Software is a leading global AI-driven learning platform provider that helps organizations unlock workforce potential through innovative learning solutions. Trusted by over 3,300 organizations and 34 million users, the company fosters a collaborative, open culture with a focus on growth and DE&I.","company":"Absorb Software","rawCompany":"absorb software","isRemote":true,"isActive":false,"createdAt":"2026-10-04T03:19:43.814Z","occupations":[{"code":"15-1252.00","title":"Software Developers","slug":"software-developers"},{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"},{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"}],"industries":[{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Client Advocate (Fully Remote)","description":"Resolve client issues through phone, chat, and email in a fast-paced environment.Provide excellent support by conducting investigations, clear communications, and quick resolutions.Troubleshoot and perform in-depth investigations to determine root causes and next steps.Qualifications:3+ years in technical support or client-facing roles, ideally in SaaS.Basic understanding of core web components.Exceptional attention to detail and time-management.Strong communication and active listening skills.Preferred Skills:Experience with LMS/E-Learning platforms.Technical documentation experience.Familiarity with Zendesk, MSSQL, Jira, Confluence.Fully remote-first work with flexible arrangements.Comprehensive health and wellness benefits including retirement savings and bonus plans.New hire equipment allowance and monthly flex allowance.Career growth opportunities and employee-driven DE&I programs.Absorb SoftwareAbsorb Software is a leading global AI-driven learning platform provider that helps organizations unlock workforce potential through innovative learning solutions. Trusted by over 3,300 organizations and 34 million users, the company fosters a collaborative, open culture with a focus on growth and DE&I.","datePosted":"2026-10-04T03:19:43.814Z","dateModified":"2026-10-04T03:19:43.814Z","hiringOrganization":{"@type":"Organization","name":"Absorb Software","sameAs":"https://jobsearcher.com"},"jobLocationType":"TELECOMMUTE","applicantLocationRequirements":{"@type":"Country","name":"US"},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"38d022f5efa4594f94df16ac"},"url":"https://jobsearcher.com/jobs/38d022f5efa4594f94df16ac"}}