{"schemaVersion":"jobsearcher.job.v1","id":"385ca4ef8a53a1a0ae4ebb63","url":"https://jobsearcher.com/jobs/385ca4ef8a53a1a0ae4ebb63","canonicalUrl":"https://jobsearcher.com/jobs/385ca4ef8a53a1a0ae4ebb63","title":"Customer Service Manager","description":"Company Overview\n'Sylvan Learning Center in Encinitas provides personalized tutoring service to K through 12 grades. We are dedicated to helping students achieve their academic goals through tailored support and expert guidance.\nSummary\nWe are seeking a dedicated Customer Service Manager to lead our front desk team at our Sylvan Learning Center in Encinitas. This role is vital in ensuring a positive experience for students and parents, aligning with our mission to foster academic success.\nDUTIES AND RESPONSIBILITIES:\nAnswer phone calls and log the call in an online tracking tool for each call.\nAddress student and parent inquiries promptly and professionally.\nProvide timely and accurate information to customer inquiries in a fast-paced environment.\nMust be detail-oriented and Ability to listen effectively\nMaintain accurate records of student interactions and feedback.\nPerforms other related duties and assignments as required\nSupport marketing efforts by promoting center programs.\nEnsure compliance with company standards and educational guidelines\nQUALIFICATIONS:\nAvailability to work in the afternoon from 3 PM - 6 PM daily and Saturday's morning if necessary.\nProven experience in customer service management, preferably in an educational or retail setting.\nExcellent communication and interpersonal abilities.\nAbility to handle multiple tasks efficiently.\nBilingual abilities are a plus but not required.\nA passion for education and helping others succeed\nMust have a keen sense of attention to detail, taking the initiative.\nSuperb communication skills, written and verbal, are obligatory.\nSKILLS:\nAbility to work independently\nStrong Communication skills\nSelf - motivated\nJOB TYPE:\nPart-time\nPOSITION TITLE:\nCustomer Service Manager\nJoin our team at Sylvan Learning Center where your leadership can make a real difference in students’ lives. If you’re ready to lead with purpose and inspire success, we want to hear from you—apply today and help shape the future of education!\nPay: $18.00 - $22.00 per hour\nExpected hours: 10.0 – 25.0 per week\nWork Location: In person","company":"Sylvan Learning Encinitas","rawCompany":"sylvan learning encinitas","city":"Encinitas","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-04-14T10:49:02.287Z","occupations":[{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"},{"code":"39-1022.00","title":"First-Line Supervisors of Personal Service Workers","slug":"first-line-supervisors-of-personal-service-workers"},{"code":"43-4171.00","title":"Receptionists and Information Clerks","slug":"receptionists-and-information-clerks"}],"industries":[{"code":"611691","title":"Exam Preparation and Tutoring","slug":"exam-preparation-and-tutoring"},{"code":"611699","title":"All Other Miscellaneous Schools and Instruction","slug":"all-other-miscellaneous-schools-and-instruction"},{"code":"611710","title":"Educational Support Services","slug":"educational-support-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Customer Service Manager","description":"Company Overview\n'Sylvan Learning Center in Encinitas provides personalized tutoring service to K through 12 grades. We are dedicated to helping students achieve their academic goals through tailored support and expert guidance.\nSummary\nWe are seeking a dedicated Customer Service Manager to lead our front desk team at our Sylvan Learning Center in Encinitas. This role is vital in ensuring a positive experience for students and parents, aligning with our mission to foster academic success.\nDUTIES AND RESPONSIBILITIES:\nAnswer phone calls and log the call in an online tracking tool for each call.\nAddress student and parent inquiries promptly and professionally.\nProvide timely and accurate information to customer inquiries in a fast-paced environment.\nMust be detail-oriented and Ability to listen effectively\nMaintain accurate records of student interactions and feedback.\nPerforms other related duties and assignments as required\nSupport marketing efforts by promoting center programs.\nEnsure compliance with company standards and educational guidelines\nQUALIFICATIONS:\nAvailability to work in the afternoon from 3 PM - 6 PM daily and Saturday's morning if necessary.\nProven experience in customer service management, preferably in an educational or retail setting.\nExcellent communication and interpersonal abilities.\nAbility to handle multiple tasks efficiently.\nBilingual abilities are a plus but not required.\nA passion for education and helping others succeed\nMust have a keen sense of attention to detail, taking the initiative.\nSuperb communication skills, written and verbal, are obligatory.\nSKILLS:\nAbility to work independently\nStrong Communication skills\nSelf - motivated\nJOB TYPE:\nPart-time\nPOSITION TITLE:\nCustomer Service Manager\nJoin our team at Sylvan Learning Center where your leadership can make a real difference in students’ lives. If you’re ready to lead with purpose and inspire success, we want to hear from you—apply today and help shape the future of education!\nPay: $18.00 - $22.00 per hour\nExpected hours: 10.0 – 25.0 per week\nWork Location: In person","datePosted":"2026-04-14T10:49:02.287Z","dateModified":"2026-04-14T10:49:02.287Z","hiringOrganization":{"@type":"Organization","name":"Sylvan Learning Encinitas","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Encinitas","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"385ca4ef8a53a1a0ae4ebb63"},"url":"https://jobsearcher.com/jobs/385ca4ef8a53a1a0ae4ebb63"}}