{"schemaVersion":"jobsearcher.job.v1","id":"37fbaf21d14b068449bccc8d","url":"https://jobsearcher.com/jobs/37fbaf21d14b068449bccc8d","canonicalUrl":"https://jobsearcher.com/jobs/37fbaf21d14b068449bccc8d","title":"Tech Support Engineer Remote, Flexible Hours, Routing","description":"Hack The Box LTD is seeking a Customer Support professional to handle user inquiries across HTB platforms. You will reproduce issues, triage with internal teams, and keep users informed with real-time updates via Intercom and Discord where needed. The role requires strong English communication, web troubleshooting skills, and experience with scripting. You will work remotely across time zones with flexible hours and access to HTB lab resources. #J-18808-Ljbffr","company":"Hack Box","rawCompany":"hack box","city":"Greece","state":"NY","isRemote":true,"isActive":false,"createdAt":"2026-07-28T03:58:04.185Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1252.00","title":"Software Developers","slug":"software-developers"},{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"}],"industries":[{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Tech Support Engineer Remote, Flexible Hours, Routing","description":"Hack The Box LTD is seeking a Customer Support professional to handle user inquiries across HTB platforms. You will reproduce issues, triage with internal teams, and keep users informed with real-time updates via Intercom and Discord where needed. The role requires strong English communication, web troubleshooting skills, and experience with scripting. You will work remotely across time zones with flexible hours and access to HTB lab resources. #J-18808-Ljbffr","datePosted":"2026-07-28T03:58:04.185Z","dateModified":"2026-07-28T03:58:04.185Z","hiringOrganization":{"@type":"Organization","name":"Hack Box","sameAs":"https://jobsearcher.com"},"jobLocationType":"TELECOMMUTE","applicantLocationRequirements":{"@type":"Country","name":"US"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Greece","addressRegion":"NY","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"37fbaf21d14b068449bccc8d"},"url":"https://jobsearcher.com/jobs/37fbaf21d14b068449bccc8d"}}