{"schemaVersion":"jobsearcher.job.v1","id":"37e75ba13edc16a32fc754f1","url":"https://jobsearcher.com/jobs/37e75ba13edc16a32fc754f1","canonicalUrl":"https://jobsearcher.com/jobs/37e75ba13edc16a32fc754f1","title":"Technical Implementation Engineer","description":"Position Summary\nThe Software Integration Engineer (SIE) is responsible for effectively and remotely implementing, updating, maintaining and supporting STERIS ORI software products within hospital enterprise network environments. SIEs engage directly with Customer representatives to facilitate technical discussions, planning, and provide necessary technical and scope oversight. Their expertise in Unix/Linux systems, combined with their scripting skills, allows them to solve complex problems and ensures the overall success of the software integration into Customer environments.\n\nSIEs will exhibit excellent problem-solving, troubleshooting, and communication skills. They adapt readily to evolving technologies, possess a passion for continuous learning, and a dedication to quality, improvement and a positive Customer experience. They are proactive, self-motivated, and possess strong analytical and organizational skills to manage multiple tasks effectively.\n\nNote: This role is based in Mentor, Ohio and requires onsite attendance two days per week.\nWhat You'll Do As A Software Implementation Engineer\nIntegrates the most advanced software and IT solutions for hospital enterprise network environments.\nConfigures, installs, monitors, and supports various STERIS information management products, while also addressing Customer cybersecurity, network and IT setups.\nDirectly works with Customers to set up remote access (VPN).\nWrites and modifies software, scripts, and other code to make deployment of enterprise-wide software products more efficient\nProvides advanced knowledge and experience in hospital-specific IT environments to guide Customers on deployment of software compliant with HIPAA.\nProvide first-line and advanced application support via phone and e-mail. Resolves escalated (Tier 2 – Advanced) support and IT issues through systematic analysis of problems into root causes and mitigation.\nDocuments root cause and corrective action within escalated tickets. Creates and maintains software implementation and support documentation, mentors and trains other teammates in service engineering.\nEvaluates new STERIS software and features, runs end-to-end tests and troubleshooting on STERIS and Customer systems as needed\nProactively becomes an expert user of the STERIS OR Integration products so that excellent support can be provided to Customers\nImproves operations by conducting systems analysis, recommending changes in policies and procedures.\nThe above statements reflect a general detail of the job and shall not be considered a thorough description of all duties inherent in the job.\nThe Experience, Skills, and Abilities Needed\nRequired:\nBachelor’s degree (4-year accredited degree) in Information Systems (IS), Computer Science (CS), Software Engineering, Technology, or equivalent required.\n4+ years in client-facing technical support or administration of complex IT solutions, experience with infrastructure and applications for Installation and Serviceability is desirable.\n2+ years' experience with HIPAA, medical environment (EMR, HL7, PACS/DICOM, VNAs), Imaging and Clinical (surgical) workflows and FDA regulatory compliance preferred.\nPractical knowledge of Networking, especially around network components, topologies, and access. Strong knowledge in TCP/IP, certificate/key management, remote access through VPN and/or similar protocols\nStrong knowledge of Linux/Unix Operating systems.\nFluency in Linux command line to execute GNU and Unix commands.\nExpert on Linux topics such filesystems, monitoring system processes, managing permissions/ownership and maintaining system security.\nProficient in creating, managing, and maintaining cronjobs for system scheduled tasks.\nRedHat system administration certificate (RHCSA) or CompTIA Linux+ is a plus.\nStrong experience in interpreting, analyzing, and managing system logs to identify any system performance issue.\nProficient in writing and debugging bash scripts. Proven ability to test scripts in various environments with strong knowledge of security best practices in scripting.\nFamiliarity and working knowledge of using Ansible\nExperience in Docker architecture with an understanding of containerization principles, including running, and managing Docker containers and images is highly desirable.\n\nSpecific skills and/or business competencies:\n\nMust possess good interpersonal and communication skills to effectively communicate with customers in person, via phone, text, Skype, and via email.\nStrong passion for helping people solve problems\nSkilled at explaining technical concepts to non-technical people in a way that they understand\nFriendly demeanor and a desire to work with customers\nExcellent problem troubleshooting and solving skills\nUnderstand and update JavaScript, CSS, XML, HL7, Json and other configuration file types\nKnowledge of Healthcare domain and Operating Room workflow preferred.\nWhat STERIS Offers\nWe value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being and financial future.\n\nHere is a brief overview of what we offer:\n\nMarket Competitive Pay\nExtensive Paid Time Off and (9) added Holidays\nExcellent Healthcare, Dental and Vision Benefits\nLong/Short Term Disability Coverage\n401(k) with a company match\nMaternity and Paternity Leave\nAdditional add-on benefits/discounts for programs such as Pet Insurance\nTuition Reimbursement and continued education programs\nExcellent opportunities for advancement in a stable long-term career.\n\n#LI-HS1\n#LI-Hybrid\nPay range for this opportunity is $100,000-$115,000, depending on experience and skillset. This position is eligible for bonus participation.\n\nMinimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.\n\nSTERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits\n\nOpen until position is filled.\n\nSTERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.","company":"Steris","rawCompany":"steris","city":"Mentor","state":"OH","isRemote":false,"isActive":false,"createdAt":"2026-08-05T11:50:14.041Z","occupations":[{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"},{"code":"622110","title":"General Medical and Surgical Hospitals","slug":"general-medical-and-surgical-hospitals"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Technical Implementation Engineer","description":"Position Summary\nThe Software Integration Engineer (SIE) is responsible for effectively and remotely implementing, updating, maintaining and supporting STERIS ORI software products within hospital enterprise network environments. SIEs engage directly with Customer representatives to facilitate technical discussions, planning, and provide necessary technical and scope oversight. Their expertise in Unix/Linux systems, combined with their scripting skills, allows them to solve complex problems and ensures the overall success of the software integration into Customer environments.\n\nSIEs will exhibit excellent problem-solving, troubleshooting, and communication skills. They adapt readily to evolving technologies, possess a passion for continuous learning, and a dedication to quality, improvement and a positive Customer experience. They are proactive, self-motivated, and possess strong analytical and organizational skills to manage multiple tasks effectively.\n\nNote: This role is based in Mentor, Ohio and requires onsite attendance two days per week.\nWhat You'll Do As A Software Implementation Engineer\nIntegrates the most advanced software and IT solutions for hospital enterprise network environments.\nConfigures, installs, monitors, and supports various STERIS information management products, while also addressing Customer cybersecurity, network and IT setups.\nDirectly works with Customers to set up remote access (VPN).\nWrites and modifies software, scripts, and other code to make deployment of enterprise-wide software products more efficient\nProvides advanced knowledge and experience in hospital-specific IT environments to guide Customers on deployment of software compliant with HIPAA.\nProvide first-line and advanced application support via phone and e-mail. Resolves escalated (Tier 2 – Advanced) support and IT issues through systematic analysis of problems into root causes and mitigation.\nDocuments root cause and corrective action within escalated tickets. Creates and maintains software implementation and support documentation, mentors and trains other teammates in service engineering.\nEvaluates new STERIS software and features, runs end-to-end tests and troubleshooting on STERIS and Customer systems as needed\nProactively becomes an expert user of the STERIS OR Integration products so that excellent support can be provided to Customers\nImproves operations by conducting systems analysis, recommending changes in policies and procedures.\nThe above statements reflect a general detail of the job and shall not be considered a thorough description of all duties inherent in the job.\nThe Experience, Skills, and Abilities Needed\nRequired:\nBachelor’s degree (4-year accredited degree) in Information Systems (IS), Computer Science (CS), Software Engineering, Technology, or equivalent required.\n4+ years in client-facing technical support or administration of complex IT solutions, experience with infrastructure and applications for Installation and Serviceability is desirable.\n2+ years' experience with HIPAA, medical environment (EMR, HL7, PACS/DICOM, VNAs), Imaging and Clinical (surgical) workflows and FDA regulatory compliance preferred.\nPractical knowledge of Networking, especially around network components, topologies, and access. Strong knowledge in TCP/IP, certificate/key management, remote access through VPN and/or similar protocols\nStrong knowledge of Linux/Unix Operating systems.\nFluency in Linux command line to execute GNU and Unix commands.\nExpert on Linux topics such filesystems, monitoring system processes, managing permissions/ownership and maintaining system security.\nProficient in creating, managing, and maintaining cronjobs for system scheduled tasks.\nRedHat system administration certificate (RHCSA) or CompTIA Linux+ is a plus.\nStrong experience in interpreting, analyzing, and managing system logs to identify any system performance issue.\nProficient in writing and debugging bash scripts. Proven ability to test scripts in various environments with strong knowledge of security best practices in scripting.\nFamiliarity and working knowledge of using Ansible\nExperience in Docker architecture with an understanding of containerization principles, including running, and managing Docker containers and images is highly desirable.\n\nSpecific skills and/or business competencies:\n\nMust possess good interpersonal and communication skills to effectively communicate with customers in person, via phone, text, Skype, and via email.\nStrong passion for helping people solve problems\nSkilled at explaining technical concepts to non-technical people in a way that they understand\nFriendly demeanor and a desire to work with customers\nExcellent problem troubleshooting and solving skills\nUnderstand and update JavaScript, CSS, XML, HL7, Json and other configuration file types\nKnowledge of Healthcare domain and Operating Room workflow preferred.\nWhat STERIS Offers\nWe value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being and financial future.\n\nHere is a brief overview of what we offer:\n\nMarket Competitive Pay\nExtensive Paid Time Off and (9) added Holidays\nExcellent Healthcare, Dental and Vision Benefits\nLong/Short Term Disability Coverage\n401(k) with a company match\nMaternity and Paternity Leave\nAdditional add-on benefits/discounts for programs such as Pet Insurance\nTuition Reimbursement and continued education programs\nExcellent opportunities for advancement in a stable long-term career.\n\n#LI-HS1\n#LI-Hybrid\nPay range for this opportunity is $100,000-$115,000, depending on experience and skillset. This position is eligible for bonus participation.\n\nMinimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.\n\nSTERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits\n\nOpen until position is filled.\n\nSTERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.","datePosted":"2026-08-05T11:50:14.041Z","dateModified":"2026-08-05T11:50:14.041Z","hiringOrganization":{"@type":"Organization","name":"Steris","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Mentor","addressRegion":"OH","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"37e75ba13edc16a32fc754f1"},"url":"https://jobsearcher.com/jobs/37e75ba13edc16a32fc754f1"}}