{"schemaVersion":"jobsearcher.job.v1","id":"37a9e4b57b32df64ca3d02ec","url":"https://jobsearcher.com/jobs/37a9e4b57b32df64ca3d02ec","canonicalUrl":"https://jobsearcher.com/jobs/37a9e4b57b32df64ca3d02ec","title":"Technical Training Senior Analyst","description":"OverviewIn this role you will design and deliver high-impact Epic training for ambulatory and patient access modules, supporting clinicians and onboarding staff. You will lead virtual and facilitator-led sessions, update curricula to reflect upgrades, and maintain job aids and e-learning content. You collaborate with IT and clinical operations to align training with workflows and organizational goals, while thriving in a fast-paced healthcare environment. A key hook is shaping user proficiency through ongoing support and upgrade-ready materials.Compensation / Benefitsremote positioncore-hours based on time zoneon-the-job training opportunitiesResponsibilitiesDeliver Epic training to clinicians and coaches via virtual platforms and in-person sessionsFacilitate interactive Q&A and provide supplemental trainingSupport post-training Epic troubleshooting and user assistanceContribute to curriculum design, updates, and maintenance with the Lead TrainerCreate job aids, guides, and e-learning content tailored to rolesAssist onboarding with role-specific Epic training and track progressParticipate in upgrade planning, testing, and go-live supportCollaborate with IT, clinical operations, and stakeholders to align training with goalsGather trainee feedback and stay current with Epic updates and training methodsKey requirementsEpic Credentialed Trainer certification in Ambulatory and/or Patient AccessExperience delivering Epic training in a healthcare settingStrong understanding of clinical and administrative workflowsExcellent communication, facilitation, and interpersonal skillsAbility to work independently and across teamsStrong organizational skills and attention to detailcommunicationfacilitationinterpersonal skillsvirtual training platformsinstructional design toolse-learning development","company":"Mindlance","rawCompany":"mindlance","city":"Everett","state":"WA","isRemote":false,"isActive":false,"createdAt":"2026-10-26T13:17:04.331Z","occupations":[{"code":"13-1151.00","title":"Training and Development Specialists","slug":"training-and-development-specialists"},{"code":"11-3131.00","title":"Training and Development Managers","slug":"training-and-development-managers"},{"code":"25-9031.00","title":"Instructional Coordinators","slug":"instructional-coordinators"}],"industries":[{"code":"611430","title":"Professional and Management Development Training","slug":"professional-and-management-development-training"},{"code":"622110","title":"General Medical and Surgical Hospitals","slug":"general-medical-and-surgical-hospitals"},{"code":"621999","title":"All Other Miscellaneous Ambulatory Health Care Services","slug":"all-other-miscellaneous-ambulatory-health-care-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Technical Training Senior Analyst","description":"OverviewIn this role you will design and deliver high-impact Epic training for ambulatory and patient access modules, supporting clinicians and onboarding staff. You will lead virtual and facilitator-led sessions, update curricula to reflect upgrades, and maintain job aids and e-learning content. You collaborate with IT and clinical operations to align training with workflows and organizational goals, while thriving in a fast-paced healthcare environment. A key hook is shaping user proficiency through ongoing support and upgrade-ready materials.Compensation / Benefitsremote positioncore-hours based on time zoneon-the-job training opportunitiesResponsibilitiesDeliver Epic training to clinicians and coaches via virtual platforms and in-person sessionsFacilitate interactive Q&A and provide supplemental trainingSupport post-training Epic troubleshooting and user assistanceContribute to curriculum design, updates, and maintenance with the Lead TrainerCreate job aids, guides, and e-learning content tailored to rolesAssist onboarding with role-specific Epic training and track progressParticipate in upgrade planning, testing, and go-live supportCollaborate with IT, clinical operations, and stakeholders to align training with goalsGather trainee feedback and stay current with Epic updates and training methodsKey requirementsEpic Credentialed Trainer certification in Ambulatory and/or Patient AccessExperience delivering Epic training in a healthcare settingStrong understanding of clinical and administrative workflowsExcellent communication, facilitation, and interpersonal skillsAbility to work independently and across teamsStrong organizational skills and attention to detailcommunicationfacilitationinterpersonal skillsvirtual training platformsinstructional design toolse-learning development","datePosted":"2026-10-26T13:17:04.331Z","dateModified":"2026-10-26T13:17:04.331Z","hiringOrganization":{"@type":"Organization","name":"Mindlance","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Everett","addressRegion":"WA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"37a9e4b57b32df64ca3d02ec"},"url":"https://jobsearcher.com/jobs/37a9e4b57b32df64ca3d02ec"}}