{"schemaVersion":"jobsearcher.job.v1","id":"379becb15fcb7f479bdbfa05","url":"https://jobsearcher.com/jobs/379becb15fcb7f479bdbfa05","canonicalUrl":"https://jobsearcher.com/jobs/379becb15fcb7f479bdbfa05","title":"Technical Solution Team Leader - Base44","description":"Company Description\n\nWe're Base44, a newly acquired part of Wix, on a mission to change how software gets built. Our AI-powered platform empowers anyone to create custom software applications using natural language, no traditional coding required. Operating like a startup within Wix, we're fast, collaborative, and focused on turning complex problems into simple, powerful solutions.\nWe exist for creators, solo founders, startups, entrepreneurs, side hustlers, and everyone who wants to turn their ideas into reality. Whether you're launching a product, validating a concept, or exploring a hunch, Base44 helps you build it.\nWe're growing fast, the opportunity is huge, and with your help, our user-driven growth can become unstoppable.\n\nJob Description\n\nWe’re looking for a highly motivated and dynamic Technical Support Team Lead to join our growing group. This is a great opportunity to be a key player in a fast-paced, innovative, and collaborative start-up environment. You’ll play a huge role in shaping the future of how we support Base 44 users and helping to grow the product. you’ll:\nManage daily objectives, priorities, risks, and overall performance to ensure consistent team output.\nAct as the primary communication link, providing the team with necessary context and a clear understanding of the bigger organizational picture to maintain strategic alignment.\nMentor team members, provide technical guidance, and empower them to take full ownership of their tasks and projects.\nSet clear expectations, ensure consistent follow-up on tasks, and manage accountability to make sure the team meets required goals.\nServe as the final point of contact for team and customer escalations, leading by example with creative problem-solving.\nMaintain high team morale, motivate technical experts, and provide mentorship for career development and growth.\nInfluence the strategic vision for the support domain, contribute insights, and participate in global projects to improve the overall user experience.\n\nQualifications\n\nA minimum of two years of managerial experience leading a technical support team.\nMust be located in and eligible to work full-time from our Cedar Rapids Office, fulfilling a hybrid schedule that requires a minimum of 3 days in the office per week.\nBe a natural and charismatic leader who easily connects with, and stands out to, others.\nDemonstrate exceptional communication skills, with the ability to clearly articulate ideas, visions, and performance expectations.\nApply strong analytical skills to report on team results and drive data-informed decisions.\nTech-savvy with a passion for deep troubleshooting, including familiarity with web development technologies (JS/HTML/CSS) and client-server architecture (API/HTTP).\nPossess solid web basics (understanding HTTP requests/responses, status codes, headers, and JSON payloads) and the ability to read browser console and network tabs.\nAPI familiarity and comfort using tools like Postman to send requests, read responses, and follow simple authentication patterns (API keys/Bearer tokens).\n\nAdditional Information\n\nThe Base Support team is the first touchpoint for users who encounter roadblocks while building applications. We leverage deep investigative skills and provide top-level care to ensure their success and satisfaction.","company":"Base44","rawCompany":"base44","city":"Cedar Rapids","state":"IA","isRemote":false,"isActive":false,"createdAt":"2026-04-09T07:58:17.398Z","occupations":[{"code":"11-3021.00","title":"Computer and Information Systems Managers","slug":"computer-and-information-systems-managers"},{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"},{"code":"15-1252.00","title":"Software Developers","slug":"software-developers"}],"industries":[{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Technical Solution Team Leader - Base44","description":"Company Description\n\nWe're Base44, a newly acquired part of Wix, on a mission to change how software gets built. Our AI-powered platform empowers anyone to create custom software applications using natural language, no traditional coding required. Operating like a startup within Wix, we're fast, collaborative, and focused on turning complex problems into simple, powerful solutions.\nWe exist for creators, solo founders, startups, entrepreneurs, side hustlers, and everyone who wants to turn their ideas into reality. Whether you're launching a product, validating a concept, or exploring a hunch, Base44 helps you build it.\nWe're growing fast, the opportunity is huge, and with your help, our user-driven growth can become unstoppable.\n\nJob Description\n\nWe’re looking for a highly motivated and dynamic Technical Support Team Lead to join our growing group. This is a great opportunity to be a key player in a fast-paced, innovative, and collaborative start-up environment. You’ll play a huge role in shaping the future of how we support Base 44 users and helping to grow the product. you’ll:\nManage daily objectives, priorities, risks, and overall performance to ensure consistent team output.\nAct as the primary communication link, providing the team with necessary context and a clear understanding of the bigger organizational picture to maintain strategic alignment.\nMentor team members, provide technical guidance, and empower them to take full ownership of their tasks and projects.\nSet clear expectations, ensure consistent follow-up on tasks, and manage accountability to make sure the team meets required goals.\nServe as the final point of contact for team and customer escalations, leading by example with creative problem-solving.\nMaintain high team morale, motivate technical experts, and provide mentorship for career development and growth.\nInfluence the strategic vision for the support domain, contribute insights, and participate in global projects to improve the overall user experience.\n\nQualifications\n\nA minimum of two years of managerial experience leading a technical support team.\nMust be located in and eligible to work full-time from our Cedar Rapids Office, fulfilling a hybrid schedule that requires a minimum of 3 days in the office per week.\nBe a natural and charismatic leader who easily connects with, and stands out to, others.\nDemonstrate exceptional communication skills, with the ability to clearly articulate ideas, visions, and performance expectations.\nApply strong analytical skills to report on team results and drive data-informed decisions.\nTech-savvy with a passion for deep troubleshooting, including familiarity with web development technologies (JS/HTML/CSS) and client-server architecture (API/HTTP).\nPossess solid web basics (understanding HTTP requests/responses, status codes, headers, and JSON payloads) and the ability to read browser console and network tabs.\nAPI familiarity and comfort using tools like Postman to send requests, read responses, and follow simple authentication patterns (API keys/Bearer tokens).\n\nAdditional Information\n\nThe Base Support team is the first touchpoint for users who encounter roadblocks while building applications. We leverage deep investigative skills and provide top-level care to ensure their success and satisfaction.","datePosted":"2026-04-09T07:58:17.398Z","dateModified":"2026-04-09T07:58:17.398Z","hiringOrganization":{"@type":"Organization","name":"Base44","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Cedar Rapids","addressRegion":"IA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"379becb15fcb7f479bdbfa05"},"url":"https://jobsearcher.com/jobs/379becb15fcb7f479bdbfa05"}}