{"schemaVersion":"jobsearcher.job.v1","id":"376abdde71647e1da705cce1","url":"https://jobsearcher.com/jobs/376abdde71647e1da705cce1","canonicalUrl":"https://jobsearcher.com/jobs/376abdde71647e1da705cce1","title":"Tier 3 Technical Support Engineer Solve Complex Issues","description":"iClassPro is seeking a technically strong problem-solver to join our Tier 3 support team. You will work directly with our engineering team to analyze complex issues, diagnose problems, and ensure our class management software runs reliably at scale.\r\nYou will own issues end-to-end, investigate root causes, and contribute to long-term fixes while mentoring junior teammates and documenting improvements for our internal processes.\r\nJ-18808-Ljbffr","company":"Iclasspro","rawCompany":"iclasspro","city":"Longview","state":"TX","isRemote":false,"isActive":false,"createdAt":"2026-08-08T01:22:39.919Z","occupations":[{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"},{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1252.00","title":"Software Developers","slug":"software-developers"}],"industries":[{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Tier 3 Technical Support Engineer Solve Complex Issues","description":"iClassPro is seeking a technically strong problem-solver to join our Tier 3 support team. You will work directly with our engineering team to analyze complex issues, diagnose problems, and ensure our class management software runs reliably at scale.\r\nYou will own issues end-to-end, investigate root causes, and contribute to long-term fixes while mentoring junior teammates and documenting improvements for our internal processes.\r\nJ-18808-Ljbffr","datePosted":"2026-08-08T01:22:39.919Z","dateModified":"2026-08-08T01:22:39.919Z","hiringOrganization":{"@type":"Organization","name":"Iclasspro","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Longview","addressRegion":"TX","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"376abdde71647e1da705cce1"},"url":"https://jobsearcher.com/jobs/376abdde71647e1da705cce1"}}