{"schemaVersion":"jobsearcher.job.v1","id":"3752dd8fea815c0b0b7506cc","url":"https://jobsearcher.com/jobs/3752dd8fea815c0b0b7506cc","canonicalUrl":"https://jobsearcher.com/jobs/3752dd8fea815c0b0b7506cc","title":"PROGRAM REPRESENTATIVE","description":"We continually strive for a workforce that reflects the growing diversity within the State of Illinois. A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public. Bilingual skills welcome\n\nReasonable Accommodation Statement\n\nThe State of Illinois is committed to working with and providing reasonable accommodations to people with disabilities. Further, federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job, interview for a job, or for any other activity related to the hiring process. Examples of reasonable accommodation include, but are not limited to, making a change to the application process (if possible), providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.\n\nTo be provided a Reasonable Accommodation during the hiring process, you will need to provide a certification of disability from a physician, psychiatrist, school official or an Illinois Department of Human Services (DHS) Division of Rehabilitation Services (DRS) Vocational Rehabilitation (VR) Counselor. Supporting documentation should be uploaded under My Documents Additional Documents section for each application.\n\nAny questions on Reasonable Accommodations can be directed to Central Management Services Disability Resource Center at CMS.DisabilityResCen@illinois.gov or call (217) 524-7514 for further information and to request or discuss an accommodation.\n\nSponsorship for Employment\n\nThe State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status), nor is the State able to provide extensions of optional practical training (OPT) under the STEM-designated degree program for F-1 students. To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.\n\nDisclosure of Salary Information\n\nIn compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant’s wage or salary history. Employment decisions are not made based on an applicant’s wage or salary history. To that end, please do not include wage or salary information in your resume or other profile or application materials.\nJob Requisition ID: 59294\nOpening Date: 10/01/2026\nClosing Date: 10/16/2026\nAgency: Department of Employment Security\nClass Title: EMP SEC PROGRAM REPRESENTATIVE (13650)\nSkill Option: UMP Certificate\nBilingual Option: None\nSalary: Anticipated starting salary $5,127 monthly; Full range $5,127 - $7,135 monthly\nJob Type: Salaried\nCategory: Full Time\nNumber of Vacancies: 2\nBargaining Unit Code: RC062 Technical Employees, AFSCME\nMerit Comp Code:\nWork Hours: Monday - Friday 8:30am - 5:00pm\nAnticipated Hybrid Work Schedule Availability: Not available, fully in office\nHeadquarter Location: 1700 W 18th St, Chicago, Illinois, 60608\nWork County: Cook\n\nThis position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.\n\nAll applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.\n\nApplications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.\n\nWhy Work for Illinois?\n\nWorking with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.\n\nNo matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.\n\nPosition Overview\n\nThe Illinois Department of Employment Security (IDES) is seeking an organized, professional, and results oriented individual to serve as a Program Representative. Responsibilities include providing services related to unemployment insurance benefits, such as determining unemployment insurance claims eligibility, and providing employment services. This position provides a great opportunity for someone who has a strong knowledge of federal and state laws pertaining to employment and Unemployment Insurance (UI) eligibility and is dedicated to ensuring UI benefit accuracy. The ideal candidate for this position will have excellent organizational skills and have experience assisting clients in an employment service program, social service program or related area providing employment, human resource development or social welfare services. IDES offers a competitive compensation plan, excellent benefits, and a pension program. We invite you to join our innovative team to help make a positive difference in the lives of Illinois employers and job seekers.\n\nEssential Functions\nUnder general supervision, for an assigned area, serves as a Program Representative for the Illinois Department of Employment Security (IDES)\nPerforms functions related to receipt, review, entry, analysis and resolution of all types of routine, complex and special claims on benefit entitlement programs administered by the Illinois Department of Employment Security (IDES)\nAssists clients with various programs and services offered by the Illinois Department of Employment Security (IDES) and partner agencies\nAdjudicates monetary and nonmonetary benefit claim issues, providing eligibility determinations for routine, initial or continued claims\nAdvises clients on work attitudes, habits, relationships and attire as related to a specific job referral\nEstablishes and maintains activity reports to demonstrate work activity and detail time charging\nPerforms other duties as required or assigned which are reasonably within the scope of the duties enumerated above\nMinimum Qualifications\nRequires knowledge, skills and mental development equivalent to four (4) years of college with academic background in social/behavioral sciences or business; OR Requires two (2) years (3,000 work hours) of experience as a department intermittent staff member and a minimum of two (2) years college credits completed with passing grades in social/behavioral sciences or business; OR Requires four (4) years (6,000 work hours) as a department intermittent staff member\n\nQualifying state employees, in the employee Upward Mobility Program, may complete combinations of specific proficiency tests and training programs leading to a certificate of proficiency in lieu of the stated requirements for this class.\n\nConditions of Employment\nRequires an Illinois State Police background check and self-disclosure of any criminal history\nRequires ability to travel in the performance of duties, with overnight stays as appropriate\nThis position is considered light work as defined by the U.S. Department of Labor (20 CFR 404.1567(b)). Light work involves lifting no more than 20 pounds at a time with frequent lifting or carrying of objects weighing up to 10 pounds. This job may require a good deal of walking or standing, or involves sitting most of the time with some pushing and pulling of arm or leg controls\nRequires ability to attend seminars, conferences, and trainings to stay current on methods, tools, ideologies, or other industry related topics relevant to the job duties\nThis position has been found to meet the requirements in section 4A-101 of the Illinois Governmental Ethics Act requiring the occupant/ employee to file a Statement of Economic Interest. The Illinois Governmental Ethics Act (5 ILCS 420/4A et seq.) requires certain state officials and employees to file annual Statements of Economic Interest with the Office of the Secretary of State that will be made available for examination and copying by the public. All employees required to file a Statement of Economic Interest are also required to file the Supplemental Statement of Economic Interest with the Executive Ethics Commission. (See Executive Order 15-09) Fines and penalties apply to untimely filings\nThe conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description\nAbout the Agency\n\nThe Illinois Department of Employment Security’s (IDES) mission is to serve Illinois workers and employers to the best of our ability and to use our knowledge of the Illinois workforce to inform sound policy decision making. IDES encourages economic growth and stability in Illinois by providing vital Employment Services to Illinois residents and employers, analyzing and disseminating actionable Labor Market Information, and administering Unemployment Insurance programs.\n\nThis position has been found to meet the requirements in section 4A-101 of the Illinois Governmental Ethics Act requiring the occupant/employee to file a Statement of Economic Interest. The Illinois Governmental Ethics Act (5 ILCS 420/4A et seq.) requires certain state officials and employees to file annual Statements of Economic Interest with the Office of the Secretary of State that will be made available for examination and copying by the public. All employees are required to file a Statement of Economic Interest with the Executive Ethics Commission. (See Executive Order 15-09) Fines and penalties apply to untimely filings.\n\nThis title is within the Upward Mobility Program (UMP). General Program information can be found by clicking on the Upward Mobility Program link or for specific title information at UMP Titles. To utilize upward mobility contractual rights for this position, employees must apply internally and must upload a copy of the UMP grade notice to their application documents prior to submission. UMP grades can be uploaded to the Additional Documents OR Grade Documentation section of the application.\n\nThis position DOES NOT contain “Specialized Skills” (as that term is used in CBAs).\n\nAPPLICATION INSTRUCTIONS\n\nIf you are not already signed in, you will be prompted to do so.\n\nState employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.\n\nNon-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.\n\nIf you have questions about how to apply, please see the following resources:\n\nState employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid\n\nNon-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.\n\nThe main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:\n\ndonotreply@SIL-P1.ns2cloud.com\nsystems@SIL-P1.ns2cloud.com","company":"State of Illinois","rawCompany":"stateofillinois","city":"Chicago","state":"IL","isRemote":false,"isActive":false,"createdAt":"2026-10-06T17:53:20.064Z","occupations":[{"code":"13-1071.00","title":"Human Resources Specialists","slug":"human-resources-specialists"},{"code":"13-1041.03","title":"Equal Opportunity Representatives and Officers","slug":"equal-opportunity-representatives-and-officers"},{"code":"21-1099.00","title":"Community and Social Service Specialists, All Other","slug":"community-and-social-service-specialists-all-other"}],"industries":[{"code":"923110","title":"Administration of Education Programs","slug":"administration-of-education-programs"},{"code":"926110","title":"Administration of General Economic Programs","slug":"administration-of-general-economic-programs"},{"code":"923130","title":"Administration of Human Resource Programs (except Education, Public Health, and Veterans' Affairs Programs)","slug":"administration-of-human-resource-programs-except-education-public-health-and-veterans-affairs-programs"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"PROGRAM REPRESENTATIVE","description":"We continually strive for a workforce that reflects the growing diversity within the State of Illinois. A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public. Bilingual skills welcome\n\nReasonable Accommodation Statement\n\nThe State of Illinois is committed to working with and providing reasonable accommodations to people with disabilities. Further, federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job, interview for a job, or for any other activity related to the hiring process. Examples of reasonable accommodation include, but are not limited to, making a change to the application process (if possible), providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.\n\nTo be provided a Reasonable Accommodation during the hiring process, you will need to provide a certification of disability from a physician, psychiatrist, school official or an Illinois Department of Human Services (DHS) Division of Rehabilitation Services (DRS) Vocational Rehabilitation (VR) Counselor. Supporting documentation should be uploaded under My Documents Additional Documents section for each application.\n\nAny questions on Reasonable Accommodations can be directed to Central Management Services Disability Resource Center at CMS.DisabilityResCen@illinois.gov or call (217) 524-7514 for further information and to request or discuss an accommodation.\n\nSponsorship for Employment\n\nThe State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status), nor is the State able to provide extensions of optional practical training (OPT) under the STEM-designated degree program for F-1 students. To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.\n\nDisclosure of Salary Information\n\nIn compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant’s wage or salary history. Employment decisions are not made based on an applicant’s wage or salary history. To that end, please do not include wage or salary information in your resume or other profile or application materials.\nJob Requisition ID: 59294\nOpening Date: 10/01/2026\nClosing Date: 10/16/2026\nAgency: Department of Employment Security\nClass Title: EMP SEC PROGRAM REPRESENTATIVE (13650)\nSkill Option: UMP Certificate\nBilingual Option: None\nSalary: Anticipated starting salary $5,127 monthly; Full range $5,127 - $7,135 monthly\nJob Type: Salaried\nCategory: Full Time\nNumber of Vacancies: 2\nBargaining Unit Code: RC062 Technical Employees, AFSCME\nMerit Comp Code:\nWork Hours: Monday - Friday 8:30am - 5:00pm\nAnticipated Hybrid Work Schedule Availability: Not available, fully in office\nHeadquarter Location: 1700 W 18th St, Chicago, Illinois, 60608\nWork County: Cook\n\nThis position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.\n\nAll applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.\n\nApplications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.\n\nWhy Work for Illinois?\n\nWorking with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.\n\nNo matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.\n\nPosition Overview\n\nThe Illinois Department of Employment Security (IDES) is seeking an organized, professional, and results oriented individual to serve as a Program Representative. Responsibilities include providing services related to unemployment insurance benefits, such as determining unemployment insurance claims eligibility, and providing employment services. This position provides a great opportunity for someone who has a strong knowledge of federal and state laws pertaining to employment and Unemployment Insurance (UI) eligibility and is dedicated to ensuring UI benefit accuracy. The ideal candidate for this position will have excellent organizational skills and have experience assisting clients in an employment service program, social service program or related area providing employment, human resource development or social welfare services. IDES offers a competitive compensation plan, excellent benefits, and a pension program. We invite you to join our innovative team to help make a positive difference in the lives of Illinois employers and job seekers.\n\nEssential Functions\nUnder general supervision, for an assigned area, serves as a Program Representative for the Illinois Department of Employment Security (IDES)\nPerforms functions related to receipt, review, entry, analysis and resolution of all types of routine, complex and special claims on benefit entitlement programs administered by the Illinois Department of Employment Security (IDES)\nAssists clients with various programs and services offered by the Illinois Department of Employment Security (IDES) and partner agencies\nAdjudicates monetary and nonmonetary benefit claim issues, providing eligibility determinations for routine, initial or continued claims\nAdvises clients on work attitudes, habits, relationships and attire as related to a specific job referral\nEstablishes and maintains activity reports to demonstrate work activity and detail time charging\nPerforms other duties as required or assigned which are reasonably within the scope of the duties enumerated above\nMinimum Qualifications\nRequires knowledge, skills and mental development equivalent to four (4) years of college with academic background in social/behavioral sciences or business; OR Requires two (2) years (3,000 work hours) of experience as a department intermittent staff member and a minimum of two (2) years college credits completed with passing grades in social/behavioral sciences or business; OR Requires four (4) years (6,000 work hours) as a department intermittent staff member\n\nQualifying state employees, in the employee Upward Mobility Program, may complete combinations of specific proficiency tests and training programs leading to a certificate of proficiency in lieu of the stated requirements for this class.\n\nConditions of Employment\nRequires an Illinois State Police background check and self-disclosure of any criminal history\nRequires ability to travel in the performance of duties, with overnight stays as appropriate\nThis position is considered light work as defined by the U.S. Department of Labor (20 CFR 404.1567(b)). Light work involves lifting no more than 20 pounds at a time with frequent lifting or carrying of objects weighing up to 10 pounds. This job may require a good deal of walking or standing, or involves sitting most of the time with some pushing and pulling of arm or leg controls\nRequires ability to attend seminars, conferences, and trainings to stay current on methods, tools, ideologies, or other industry related topics relevant to the job duties\nThis position has been found to meet the requirements in section 4A-101 of the Illinois Governmental Ethics Act requiring the occupant/ employee to file a Statement of Economic Interest. The Illinois Governmental Ethics Act (5 ILCS 420/4A et seq.) requires certain state officials and employees to file annual Statements of Economic Interest with the Office of the Secretary of State that will be made available for examination and copying by the public. All employees required to file a Statement of Economic Interest are also required to file the Supplemental Statement of Economic Interest with the Executive Ethics Commission. (See Executive Order 15-09) Fines and penalties apply to untimely filings\nThe conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description\nAbout the Agency\n\nThe Illinois Department of Employment Security’s (IDES) mission is to serve Illinois workers and employers to the best of our ability and to use our knowledge of the Illinois workforce to inform sound policy decision making. IDES encourages economic growth and stability in Illinois by providing vital Employment Services to Illinois residents and employers, analyzing and disseminating actionable Labor Market Information, and administering Unemployment Insurance programs.\n\nThis position has been found to meet the requirements in section 4A-101 of the Illinois Governmental Ethics Act requiring the occupant/employee to file a Statement of Economic Interest. The Illinois Governmental Ethics Act (5 ILCS 420/4A et seq.) requires certain state officials and employees to file annual Statements of Economic Interest with the Office of the Secretary of State that will be made available for examination and copying by the public. All employees are required to file a Statement of Economic Interest with the Executive Ethics Commission. (See Executive Order 15-09) Fines and penalties apply to untimely filings.\n\nThis title is within the Upward Mobility Program (UMP). General Program information can be found by clicking on the Upward Mobility Program link or for specific title information at UMP Titles. To utilize upward mobility contractual rights for this position, employees must apply internally and must upload a copy of the UMP grade notice to their application documents prior to submission. UMP grades can be uploaded to the Additional Documents OR Grade Documentation section of the application.\n\nThis position DOES NOT contain “Specialized Skills” (as that term is used in CBAs).\n\nAPPLICATION INSTRUCTIONS\n\nIf you are not already signed in, you will be prompted to do so.\n\nState employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.\n\nNon-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.\n\nIf you have questions about how to apply, please see the following resources:\n\nState employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid\n\nNon-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.\n\nThe main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:\n\ndonotreply@SIL-P1.ns2cloud.com\nsystems@SIL-P1.ns2cloud.com","datePosted":"2026-10-06T17:53:20.064Z","dateModified":"2026-10-06T17:53:20.064Z","hiringOrganization":{"@type":"Organization","name":"State of Illinois","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Chicago","addressRegion":"IL","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"3752dd8fea815c0b0b7506cc"},"url":"https://jobsearcher.com/jobs/3752dd8fea815c0b0b7506cc"}}