{"schemaVersion":"jobsearcher.job.v1","id":"372a89436ecdaedce523e5fa","url":"https://jobsearcher.com/jobs/372a89436ecdaedce523e5fa","canonicalUrl":"https://jobsearcher.com/jobs/372a89436ecdaedce523e5fa","title":"Corporate Mail & Document Management Processor","description":"The work we do has an impact on millions of lives, and you can be a part of it.\nWe help protect our customers against life’s uncertainties. Regardless of where you work within the company, you’ll be helping provide protection and peace of mind when our customers need it most.\n\nThe Document Management Processor ensures swift and accurate processing of department faxes, e-mails, express mail, pending requirements, delivery requirements, checks for initial premium, new applications and other mail items as assigned to in-force, annuity or new business. This role will utilize multiple systems for research to accurately and quickly identify, classify and electronically route mail to the proper location, i.e. the proper team or department. The ideal candidate is adaptable to new and changing situations and is proficient working with multiple processing functions and strict service level agreements (SLA) in a given workday.\nKnowledge & Experience:\nProficient in computer and keyboard skills; type 35–50 WPM accurately for efficient data entry.\nWorking knowledge of Microsoft Excel and Word.\nExperience handling electronic documents, attachments, and administrative systems.\n1–2 years of office experience with customer interaction and strong communication skills.\nDetail-oriented when managing complex policy number configurations.\nAbilities:\nAbility to quickly learn new equipment, software, processes, and procedures.\nStrong multitasking, analytical, and problem-solving skills with effective written and oral communication.\nProven capacity to work under pressure, meet deadlines, and maintain professionalism in stressful conditions.\nAdaptable to changing priorities while ensuring work continues efficiently; excellent data entry skills.\nPhysical ability to lift up to 30 pounds as required.\nProtective’s targeted salary range for this position is $41,600-$41,600. Actual salaries may vary depending on factors, including but not limited to, job location, skills, and experience. The range listed is just one component of Protective’s total compensation package for employees. This position also offers additional incentive opportunities through an annual incentive based on individual and Company performance.\nEmployee Benefits:\nWe aim to protect the wellbeing of our employees and their families with a broad benefits offering. In addition to offering comprehensive health, dental and vision insurance, we support emotional wellbeing through mental health benefits and an employee assistance program. Work/life balance is important and Protective offers a variety of paid time away benefits (e.g., paid time off, paid parental leave, short-term disability, and a cultural observance day). The financial health of our employees is just as important as physical and emotional health. Some of the financial wellbeing benefits include contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, Protective’s platform to improve wellbeing while earning cash rewards.\n\nEligibility for certain benefits may vary by position in accordance with the terms of the Company’s benefit plans.\n\nAccommodations for Applicants with a Disability:\nIf you require an accommodation to complete the application and recruitment process due to a disability, please email eric.hess@protective.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application and recruitment process.\n\nPlease note that the above email is solely for individuals with disabilities requesting an accommodation. General employment questions should not be sent through this process.\n\nWe are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing an inclusive workforce.\nWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.","company":"Protective","rawCompany":"protective","city":"Birmingham","state":"AL","isRemote":false,"isActive":false,"createdAt":"2026-04-14T10:31:25.356Z","occupations":[{"code":"43-9051.00","title":"Mail Clerks and Mail Machine Operators, Except Postal Service","slug":"mail-clerks-and-mail-machine-operators-except-postal-service"},{"code":"15-1299.03","title":"Document Management Specialists","slug":"document-management-specialists"},{"code":"43-5053.00","title":"Postal Service Mail Sorters, Processors, and Processing Machine Operators","slug":"postal-service-mail-sorters-processors-and-processing-machine-operators"}],"industries":[{"code":"561499","title":"All Other Business Support Services","slug":"all-other-business-support-services"},{"code":"524113","title":"Direct Life Insurance Carriers","slug":"direct-life-insurance-carriers"},{"code":"561431","title":"Private Mail Centers","slug":"private-mail-centers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Corporate Mail & Document Management Processor","description":"The work we do has an impact on millions of lives, and you can be a part of it.\nWe help protect our customers against life’s uncertainties. Regardless of where you work within the company, you’ll be helping provide protection and peace of mind when our customers need it most.\n\nThe Document Management Processor ensures swift and accurate processing of department faxes, e-mails, express mail, pending requirements, delivery requirements, checks for initial premium, new applications and other mail items as assigned to in-force, annuity or new business. This role will utilize multiple systems for research to accurately and quickly identify, classify and electronically route mail to the proper location, i.e. the proper team or department. The ideal candidate is adaptable to new and changing situations and is proficient working with multiple processing functions and strict service level agreements (SLA) in a given workday.\nKnowledge & Experience:\nProficient in computer and keyboard skills; type 35–50 WPM accurately for efficient data entry.\nWorking knowledge of Microsoft Excel and Word.\nExperience handling electronic documents, attachments, and administrative systems.\n1–2 years of office experience with customer interaction and strong communication skills.\nDetail-oriented when managing complex policy number configurations.\nAbilities:\nAbility to quickly learn new equipment, software, processes, and procedures.\nStrong multitasking, analytical, and problem-solving skills with effective written and oral communication.\nProven capacity to work under pressure, meet deadlines, and maintain professionalism in stressful conditions.\nAdaptable to changing priorities while ensuring work continues efficiently; excellent data entry skills.\nPhysical ability to lift up to 30 pounds as required.\nProtective’s targeted salary range for this position is $41,600-$41,600. Actual salaries may vary depending on factors, including but not limited to, job location, skills, and experience. The range listed is just one component of Protective’s total compensation package for employees. This position also offers additional incentive opportunities through an annual incentive based on individual and Company performance.\nEmployee Benefits:\nWe aim to protect the wellbeing of our employees and their families with a broad benefits offering. In addition to offering comprehensive health, dental and vision insurance, we support emotional wellbeing through mental health benefits and an employee assistance program. Work/life balance is important and Protective offers a variety of paid time away benefits (e.g., paid time off, paid parental leave, short-term disability, and a cultural observance day). The financial health of our employees is just as important as physical and emotional health. Some of the financial wellbeing benefits include contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, Protective’s platform to improve wellbeing while earning cash rewards.\n\nEligibility for certain benefits may vary by position in accordance with the terms of the Company’s benefit plans.\n\nAccommodations for Applicants with a Disability:\nIf you require an accommodation to complete the application and recruitment process due to a disability, please email eric.hess@protective.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application and recruitment process.\n\nPlease note that the above email is solely for individuals with disabilities requesting an accommodation. General employment questions should not be sent through this process.\n\nWe are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing an inclusive workforce.\nWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.","datePosted":"2026-04-14T10:31:25.356Z","dateModified":"2026-04-14T10:31:25.356Z","hiringOrganization":{"@type":"Organization","name":"Protective","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Birmingham","addressRegion":"AL","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"372a89436ecdaedce523e5fa"},"url":"https://jobsearcher.com/jobs/372a89436ecdaedce523e5fa"}}