Assistant Manager #17 New Era
If you are looking to a rewarding challenge and would like to grow your personal and professional skills in a team centered environment, then please consider applying!
Join the Wesco Leadership team and grow your career and purpose as an Assistant Manager!
With no limits to your success, learn from seasoned mentors and through Wesco’s dynamic Leadership Development program, designed to grow exceptional leadership capabilities and teach you how to successfully run a fast paced, high volume Wesco location. Own and deliver an exceptional Associate and Customer experience by influencing a culture that engages your team towards the Mission and Vision of Wesco. If you're a proactive, problem-solving individual with a passion for serving Customers and Associates, we invite you to our shared success!
Key Responsibilities in all applicable departments (C-Store, Subway, Food Service)
Lead by example using Wesco’s Mission, Vision, Unifying Principles, and Q-PPAS to guide your actions
Effectively communicate and hold accountable to policies, processes, guidelines and non-negotiables
Commit to operational excellence, assisting in the growth and overall success of your location(s)
Engage in impacting Q-PPAS rankings
Engage in impacting Strive Walk and Brand Walk scores and commit to protecting our brand
Motivate and influence Associates to reach goals set by the location and company
Support a culture where Associates want to be and Customers want to shop
Own the Associate experience as primary onboarder with a commitment to grow others and create a positive employment experience
Effectively communicates information and updates to Associates and Customers
Motivate Associates to protect our brand by taking pride in the location’s appearance and safety
Stay current on team member job duties and supports the execution of all responsibilities
Own, oversee, support and track training progress for all Associates
Focus on all “DOT” (Red, Green and Orange DOT) programs and the implementation of each
Knowledgeable of and promotes Wesco’s commitment to Food Safety
Complete Daily Paperwork in all departments, minimum of 2 days/week
Qualifications and Requirements
To be qualified, candidates must demonstrate an interest in personal and professional growth and be committed to serving others.
Dedicated to professional growth while demonstrating a coachable attitude with a strong desire to learn
Maintains a positive working relationship with team members and demonstrates a commitment to teamwork
Ability to work effectively with a diverse team and maintain a helpful, positive, and professional attitude
Engaged behavior with proven abilities to influence and motivate a team
Demonstrates exceptional customer service with a hospitality mindset
Excellent verbal and written communication skills to effectively collaborate and follow up across diverse channels
Passionate about delivering a positive Associate experience and supporting the growth of team members
Fully represents Wesco’s commitment to its Mission, Vision, Unifying Principles, non-negotiables
Promotes and commits to company processes, policies and guidelines
Remains proficient in all applicable departments post required training
JPR Leader and program ambassador
Always Food Safety Proctor
18 years of age
High-school diploma or GED equivalent, bachelor’s degree encouraged
Ability to work all shifts based on business needs including nights, weekends and holidays, understanding we are open 24/7/365
In a multi-unit location, time is to be shared equally unless there is a business need requiring DM approval
Minimum shifts expected to work per week:
3 night shifts (opposite of manager)
1 shift with manager
Remaining shift(s) dependent on business need
Prerequisite Training:
Level 1/2 in all departments
Operations Associate Certification
Shift Lead Certification