{"schemaVersion":"jobsearcher.job.v1","id":"36d678705f3bd5920a9a7030","url":"https://jobsearcher.com/jobs/36d678705f3bd5920a9a7030","canonicalUrl":"https://jobsearcher.com/jobs/36d678705f3bd5920a9a7030","title":"Remote Tier 1 Technical Support Engineer","description":"Scale Computing is seeking a Tier 1 Technical Support Engineer to assist post-sales customers and maintain high satisfaction. You will troubleshoot with a strong emphasis on problem-solving, proactive learning, and teamwork, including collaboration with the services group for deployments and integrations.\r\nThe role emphasizes clear communication with customers and colleagues, handling cases via email, chat, and calls, and contributing to an overall best-ever support experience.\r\nJ-18808-Ljbffr","company":"Scale Computing","rawCompany":"scale computing","city":"Indianapolis","state":"IN","isRemote":true,"isActive":false,"createdAt":"2026-08-13T02:06:20.242Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"41-9031.00","title":"Sales Engineers","slug":"sales-engineers"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Remote Tier 1 Technical Support Engineer","description":"Scale Computing is seeking a Tier 1 Technical Support Engineer to assist post-sales customers and maintain high satisfaction. You will troubleshoot with a strong emphasis on problem-solving, proactive learning, and teamwork, including collaboration with the services group for deployments and integrations.\r\nThe role emphasizes clear communication with customers and colleagues, handling cases via email, chat, and calls, and contributing to an overall best-ever support experience.\r\nJ-18808-Ljbffr","datePosted":"2026-08-13T02:06:20.242Z","dateModified":"2026-08-13T02:06:20.242Z","hiringOrganization":{"@type":"Organization","name":"Scale Computing","sameAs":"https://jobsearcher.com"},"jobLocationType":"TELECOMMUTE","applicantLocationRequirements":{"@type":"Country","name":"US"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Indianapolis","addressRegion":"IN","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"36d678705f3bd5920a9a7030"},"url":"https://jobsearcher.com/jobs/36d678705f3bd5920a9a7030"}}