Front Desk Coordinator (Medical Receptionist / MA Preferred)

About Model Wellness Model Wellness is a rapidly growing, patient-centered clinic focused on primary care, functional medicine, regenerative therapies, and wellness optimization. We pride ourselves on delivering a high-end patient experience while maintaining strong clinical outcomes. We are expanding and looking for a motivated, detail-oriented Front Desk Coordinator who thrives in a fast-paced environment and wants to grow with our team. Position Overview The Front Desk Coordinator is the first point of contact for patients and plays a critical role in creating a seamless, professional, and welcoming experience. This role is ideal for someone with medical office experience—and even better for a Medical Assistant (MA) who enjoys both administrative and occasional clinical support responsibilities. Key Responsibilities Greet and check-in/check-out patients with professionalism and efficiency Answer phones, schedule appointments, and manage provider calendars Verify insurance eligibility and collect payments Maintain accurate patient records in eClinicalWorks (eCW experience preferred) Assist with patient flow and communication between providers and staff Handle front desk operations including scanning, faxing, and documentation Support clinic operations and maintain a clean, organized workspace (For MA candidates): Assist with rooming patients, vitals, and basic clinical tasks as needed Support providers during high-volume periods Qualifications Required: 1+ year of front desk or medical office experience Strong communication and customer service skills Ability to multitask in a fast-paced environment Professional appearance and demeanor Preferred: Medical Assistant (MA) certification or experience Experience with eClinicalWorks (eCW) Knowledge of insurance verification and billing basics Experience in wellness, primary care, or specialty clinics What We’re Looking For Someone who is friendly, polished, and highly organized A team player who takes initiative and solves problems Comfortable in a growth-oriented, performance-driven environment Interested in long-term growth within the company Compensation & Benefits Competitive hourly pay (based on experience) Bonus opportunities tied to performance Growth opportunities as the clinic expands Access to wellness services and treatments Schedule Full-time or Part-time options available Clinic hours: Monday–Friday (some flexibility required) Why Join Model Wellness? Be part of a fast-growing, modern healthcare model Work in a team-oriented, high-energy environment Opportunity to grow into leadership or clinical roles Pay: $22.83 - $27.50 per hour Work Location: In person