Automotive Service Advisor Needed ASAP

Job Purpose: Primary responsibility to make sure customers receive consistent, timely and accurate service.Job DutiesGreet customers when they arrive and receive the vehicle information. After the appointment the service manager must them schedule a return service appointmentClearly explain any repair order information to the customer and readily take in the requests of the customer for specific services desiredConfirm the service repairs by test driving the vehicle and referring specific technicians to the customer.Estimating both time for repair and cost, while doing this they should also consider the schedule of the customerMaintaining high standards through the handling of customer complaintsEnsure maintenance of all files required to meet and/or exceed government and factory requirementsSkills/QualificationsAbility to identify the problem quickly.Good knowledge of automobiles.Effective analytical and communication skills.Effective people skillsGood reading, computer, and mathematics skillsLeadership qualityAbility to learn new technology and repair and service procedures and specifications.Should be able to operate electronic diagnostic equipment.Job RequirementsMust hold a high school diploma or equivalentAutomotive technology certificate5-7 years of technical experience preferredSuperior customer interaction skillsBasic Computer skillsPositive, friendly attitude, along with a customer service mentalityEnjoy working in a fast paced environmentAble to lift up to 50 poundsAble to work on your feet for extended periods of timeAll applicants must be able to pass pre-employment testing to include background checks, drug test, credit report, and valid driver license.BenefitsBenefits include medical and dental insurance, 401K retirement savings plan, Vacation time, holiday and sick leave, company paid continuing education and training. Our company maintains a strong policy of equal employment opportunity for all associates. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.