Account Manager BHJOB7775_837690

Job Title: Account ManagerPay: $65,000 – $80,000 annuallyHours: Monday – Friday | 8:00 AM – 4:30 PMStart Date: ASAPLooking for a career where you can build strong client partnerships and play a key role in operational success? Join a fast-paced and collaborative organization in Bolingbrook as an Account Manager and become an essential part of a high-performing customer support team.In this role, you’ll serve as a primary contact for major client accounts, helping manage projects, resolve issues efficiently, and ensure seamless coordination between customers and internal departments. You’ll work closely with operations, production, and leadership teams to deliver exceptional service and maintain long-term client satisfaction.What You’ll Do:As the Account Manager, you will be responsible for:Managing communication with key client accounts to address service concerns, order updates, and operational questions in a professional and timely mannerCoordinating detailed order workflows while ensuring all specifications, artwork, and supporting data are accurate before production beginsTroubleshooting account-related challenges involving invoicing, delivery schedules, product details, and production timelinesBuilding a strong understanding of manufacturing processes, production requirements, and technical specifications tied to customer projectsWorking cross-functionally with operations, production, and internal teams to maintain project timelines and customer expectationsMonitoring account activity and proactively identifying opportunities to improve efficiency and customer experienceWhat You’ll Bring:The ideal candidate for this role will have:5+ years of experience in client services, account management, customer success, or related rolesExperience supporting large or high-volume client accounts in a fast-paced manufacturing environmentStrong communication, organization, and problem-solving skillsPrevious experience within manufacturing, printing, production, direct mail, or related industries preferredSAP experience or the ability to quickly learn new systems and technology platformsAbility to manage multiple priorities while maintaining accuracy and professionalismWhy Join Us in Bolingbrook?Competitive salary and opportunity for long-term career growthCollaborative and team-oriented work environment with ongoing training and supportComprehensive and affordable healthcare benefit optionsFinancial wellness resources and employee savings programsBusiness casual office environment with potential hybrid flexibility after training periodLocation & Schedule:This position is based on-site in Bolingbrook, IL. Employees are expected to work onsite during the initial training period to learn company operations and workflows. Hybrid flexibility may become available afterward with manager approval. Standard hours are Monday through Friday, 8:00 AM – 4:30 PM.Ready to Take the Next Step?If you’re looking for an opportunity to grow your career in client services and operations support, apply today to learn more about this exciting Account Manager opportunity in Bolingbrook!