{"schemaVersion":"jobsearcher.job.v1","id":"35dccfd7a24ade875c49b5ca","url":"https://jobsearcher.com/jobs/35dccfd7a24ade875c49b5ca","canonicalUrl":"https://jobsearcher.com/jobs/35dccfd7a24ade875c49b5ca","title":"Help Desk Support","description":"If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.\r\nIT Help Desk Support Specialist - Palm Springs, FL on-site Full Time Palm Springs, FL, Palm Springs, FL, US\r\n7 days ago Requisition ID: 1247\r\nSalary Range: $29.33 To $34.62 Hourly\r\nIT Help Desk Support Specialist\r\nLocation: West Palm Beach, Florida\r\nDepartment: Information Technology\r\nEmployment Type: Full-Time, Hourly / Non-Exempt\r\nCompensation: $29.33–$34.62 per hour, approximately $61,000–$72,000 annually\r\nAbout the Opportunity\r\nWarrior Service Company is seeking an experienced IT Help Desk Support Specialist to provide advanced technical support across the organization.\r\nAs part of a small growing company, with a hands-on IT department, this position will serve as the primary day-to-day resource for employee technical support, account administration, endpoint management, onboarding and offboarding, telephony support, and IT asset coordination. The role requires someone who can work independently, manage competing priorities, and take ownership of issues through resolution while collaborating with IT leadership when escalation or additional technical expertise is needed.\r\nWe are looking for someone who is dependable, organized, and comfortable making sound technical decisions without constant direction. The right candidate will communicate clearly, document their work, protect sensitive information, and recognize when an issue can be resolved independently or should be escalated.\r\nSalesforce experience is helpful but not required. A willingness to learn Salesforce administration and develop practical skills with users, permissions, reports, Dynamic Forms, and basic automation is more important than already knowing every part of the platform.\r\nKey Responsibilities\r\nResolve advanced hardware, software, application, access, connectivity, and device issues\r\nAdminister Microsoft 365 accounts, groups, licenses, shared mailboxes, permissions, MFA, and role-based access\r\nSupport Microsoft Entra ID/Azure AD, Exchange Online, and conditional access\r\nAdminister Windows, macOS, and iOS devices through Microsoft Intune and Apple Business Manager\r\nManage RingCentral users, extensions, phone numbers, voicemail, application access, and basic call-routing settings\r\nOwn the IT portion of employee onboarding and offboarding, including time-sensitive access removal\r\nPrepare, deploy, ship, receive, recover, reset, and maintain company computers and mobile devices\r\nMaintain accurate IT asset records and coordinate inventory audits and device lifecycle planning.\r\nSupport Salesforce users, permissions, reports, Dynamic Forms, and basic Flows\r\nMaintain technical documentation and recommend improvements to recurring issues and IT processes\r\nRequired Qualifications\r\nThree or more years of IT help desk, desktop support, endpoint support, or related experience\r\nDemonstrated ability to independently troubleshoot and resolve complex technical issues\r\nHands-on experience with Microsoft 365 administration and user access management\r\nExperience with Microsoft Intune or a comparable endpoint-management platform\r\nWorking knowledge of Windows and at least one additional platform, such as macOS or iOS\r\nExperience preparing, configuring, and deploying computers, mobile devices, applications, and peripherals\r\nStrong communication, documentation, customer-service, and organizational skills\r\nAbility to manage multiple priorities and complete work with minimal supervision\r\nAbility to handle confidential, employee-related, and security-sensitive information appropriately\r\nWillingness to learn Salesforce and other business systems\r\nPreferred Qualifications\r\nExperience with Microsoft Entra ID/Azure AD, Exchange Online, Apple Business Manager, or RingCentral\r\nSalesforce administration or support experience\r\nExperience with IT asset management and employee onboarding or offboarding\r\nExperience in a healthcare, government-contracting, or regulated environment\r\nThis is an on-site position based in West Palm Beach, Florida . The role requires hands-on technical support and coordination of physical IT equipment, with remote support also provided to employees and other company locations as needed.\r\n401(k)\r\n401(k) matching\r\nHealth insurance\r\nLife insurance\r\nPaid time off\r\nParental leave\r\nReferral program\r\nVision insurance\r\nSchedule\r\n8-hour shift; Monday to Friday 8a to 4:30p\r\nJ-18808-Ljbffr","company":"Evolving Solution Services","rawCompany":"evolving solution services","city":"West Palm Beach","state":"FL","isRemote":false,"isActive":false,"createdAt":"2026-08-09T00:45:18.956Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Help Desk Support","description":"If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.\r\nIT Help Desk Support Specialist - Palm Springs, FL on-site Full Time Palm Springs, FL, Palm Springs, FL, US\r\n7 days ago Requisition ID: 1247\r\nSalary Range: $29.33 To $34.62 Hourly\r\nIT Help Desk Support Specialist\r\nLocation: West Palm Beach, Florida\r\nDepartment: Information Technology\r\nEmployment Type: Full-Time, Hourly / Non-Exempt\r\nCompensation: $29.33–$34.62 per hour, approximately $61,000–$72,000 annually\r\nAbout the Opportunity\r\nWarrior Service Company is seeking an experienced IT Help Desk Support Specialist to provide advanced technical support across the organization.\r\nAs part of a small growing company, with a hands-on IT department, this position will serve as the primary day-to-day resource for employee technical support, account administration, endpoint management, onboarding and offboarding, telephony support, and IT asset coordination. The role requires someone who can work independently, manage competing priorities, and take ownership of issues through resolution while collaborating with IT leadership when escalation or additional technical expertise is needed.\r\nWe are looking for someone who is dependable, organized, and comfortable making sound technical decisions without constant direction. The right candidate will communicate clearly, document their work, protect sensitive information, and recognize when an issue can be resolved independently or should be escalated.\r\nSalesforce experience is helpful but not required. A willingness to learn Salesforce administration and develop practical skills with users, permissions, reports, Dynamic Forms, and basic automation is more important than already knowing every part of the platform.\r\nKey Responsibilities\r\nResolve advanced hardware, software, application, access, connectivity, and device issues\r\nAdminister Microsoft 365 accounts, groups, licenses, shared mailboxes, permissions, MFA, and role-based access\r\nSupport Microsoft Entra ID/Azure AD, Exchange Online, and conditional access\r\nAdminister Windows, macOS, and iOS devices through Microsoft Intune and Apple Business Manager\r\nManage RingCentral users, extensions, phone numbers, voicemail, application access, and basic call-routing settings\r\nOwn the IT portion of employee onboarding and offboarding, including time-sensitive access removal\r\nPrepare, deploy, ship, receive, recover, reset, and maintain company computers and mobile devices\r\nMaintain accurate IT asset records and coordinate inventory audits and device lifecycle planning.\r\nSupport Salesforce users, permissions, reports, Dynamic Forms, and basic Flows\r\nMaintain technical documentation and recommend improvements to recurring issues and IT processes\r\nRequired Qualifications\r\nThree or more years of IT help desk, desktop support, endpoint support, or related experience\r\nDemonstrated ability to independently troubleshoot and resolve complex technical issues\r\nHands-on experience with Microsoft 365 administration and user access management\r\nExperience with Microsoft Intune or a comparable endpoint-management platform\r\nWorking knowledge of Windows and at least one additional platform, such as macOS or iOS\r\nExperience preparing, configuring, and deploying computers, mobile devices, applications, and peripherals\r\nStrong communication, documentation, customer-service, and organizational skills\r\nAbility to manage multiple priorities and complete work with minimal supervision\r\nAbility to handle confidential, employee-related, and security-sensitive information appropriately\r\nWillingness to learn Salesforce and other business systems\r\nPreferred Qualifications\r\nExperience with Microsoft Entra ID/Azure AD, Exchange Online, Apple Business Manager, or RingCentral\r\nSalesforce administration or support experience\r\nExperience with IT asset management and employee onboarding or offboarding\r\nExperience in a healthcare, government-contracting, or regulated environment\r\nThis is an on-site position based in West Palm Beach, Florida . The role requires hands-on technical support and coordination of physical IT equipment, with remote support also provided to employees and other company locations as needed.\r\n401(k)\r\n401(k) matching\r\nHealth insurance\r\nLife insurance\r\nPaid time off\r\nParental leave\r\nReferral program\r\nVision insurance\r\nSchedule\r\n8-hour shift; Monday to Friday 8a to 4:30p\r\nJ-18808-Ljbffr","datePosted":"2026-08-09T00:45:18.956Z","dateModified":"2026-08-09T00:45:18.956Z","hiringOrganization":{"@type":"Organization","name":"Evolving Solution Services","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"West Palm Beach","addressRegion":"FL","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"35dccfd7a24ade875c49b5ca"},"url":"https://jobsearcher.com/jobs/35dccfd7a24ade875c49b5ca"}}