{"schemaVersion":"jobsearcher.job.v1","id":"35acaa7b3dcd23d49ea70fda","url":"https://jobsearcher.com/jobs/35acaa7b3dcd23d49ea70fda","canonicalUrl":"https://jobsearcher.com/jobs/35acaa7b3dcd23d49ea70fda","title":"Associate Account Manager","description":"Perforce is a community of collaborative experts, problem solvers, and possibility seekers who believe work should be both challenging and fun. We are proud to inspire creativity, foster belonging, support collaboration, and encourage wellness. At Perforce, you’ll work with and learn from some of the best and brightest in business. Before you know it, you’ll be in the middle of a rewarding career at a company headed in one direction: upward.\nWith a global footprint spanning more than 80 countries and including over 75% of the Fortune 100, Perforce Software, Inc. is trusted by the world’s leading brands to deliver solutions for the toughest challenges. The best run DevOps teams in the world choose Perforce.\nResponsibilities:\nLicense Expansion & Cross-Selling:\nProactively identify opportunities to sell additional licenses and cross-sell complementary products to existing customers.\nWork closely with customers to understand their evolving needs and align our solutions to their business goals.\nCustomer Relationship Management:\nBuild and maintain strong relationships with key stakeholders, including technical owners, practical owners, economic decision-makers, and procurement contacts within accounts.\nServe as the primary point of contact, fostering trust and ensuring open communication.\nBusiness Reviews & Retention:\nConduct business reviews with customers 6–9 months prior to their renewal to assess their current usage and identify any adjustments needed in licenses or product mix.\nProactively identify potential retention risks and collaborate internally to mitigate them.\nValue Validation:\nValidate and communicate the value of our products to customers, ensuring they achieve the expected outcomes and ROI.\nGather and share customer success stories and feedback to showcase the impact of our solutions.\nSales Execution:\nCreate and deliver accurate quotes and contracts tailored to customer needs.\nDrive contract negotiations and close deals efficiently to achieve sales targets.\nInternal Collaboration:\nWork cross-functionally with internal teams (e.g., Customer Success, Product, Support, and Finance) to address customer needs and ensure a seamless experience.\nAdvocate for customer feedback internally to drive continuous improvement in products and services.\nCustomer Delight:\nUphold our commitment to \"delighting every customer\" by going above and beyond to exceed expectations.\nRequirements:\nProven experience in account management, customer success, or a related role, with a focus on sales and retention.\nStrong understanding of the sales cycle, including quoting, contracting, and closing business.\nExcellent interpersonal and relationship-building skills, with the ability to navigate complex organizational structures.\nExceptional communication and presentation skills, both verbal and written.\nStrong problem-solving and critical-thinking abilities, with a proactive approach to addressing challenges.\nAbility to work collaboratively with cross-functional teams in a fast-paced environment.\nDemonstrated ability to take the initiative and work in a self-directed manner.\nAbility to thrive in a changing environment. Comfortable with ambiguity and rapidly evolving domain.\nAbility to quickly learn and understand new technologies and software products\nAI Fluency:\nAI Fluency - Level 2: Skilled Prompter (Advanced Foundation / Early Proficient) - Crafts effective, outcome‑oriented prompts, iterates to improve quality and speed, and validates AI outputs against business context and expectations.\nAdditionally, this position is eligible for benefits including, but not limited to, medical, dental, vision, retirement benefits, life insurance, wellness programs, total time off, and other employee perks that may be offered by Perforce from time to time. The actual offer will depend on a number of factors including, but not limited to, a candidate’s education, skills, qualifications, depth of experience and other relevant business considerations. Perforce reserves the right to amend or modify employee perks and benefits at any time.\n\nAll employees are expected to demonstrate AI fluency appropriate to their role and level, including responsible use of AI tools, sound judgment, and adherence to company AI governance and security policy standards.\nCome work with us! Our team members are valued for their contributions, introduced to new opportunities, and rewarded well. Perforce combines the experience and rewards of a start-up with the security of an established and privately held profitable company.\nIf you are passionate about the technology that impacts our day-to-day lives and want to work with talented and dedicated people across the globe, apply today!\nwww.perforce.com\nPlease click here for: EOE & Belonging Statements \\u007C Perforce Software\nWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.","company":"Perforce","rawCompany":"perforce","city":"Minneapolis","state":"MN","isRemote":false,"isActive":false,"createdAt":"2026-08-04T23:27:19.497Z","occupations":[{"code":"41-3091.00","title":"Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel","slug":"sales-representatives-of-services-except-advertising-insurance-financial-services-and-travel"},{"code":"41-4012.00","title":"Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products","slug":"sales-representatives-wholesale-and-manufacturing-except-technical-and-scientific-products"},{"code":"41-4011.00","title":"Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products","slug":"sales-representatives-wholesale-and-manufacturing-technical-and-scientific-products"}],"industries":[{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Associate Account Manager","description":"Perforce is a community of collaborative experts, problem solvers, and possibility seekers who believe work should be both challenging and fun. We are proud to inspire creativity, foster belonging, support collaboration, and encourage wellness. At Perforce, you’ll work with and learn from some of the best and brightest in business. Before you know it, you’ll be in the middle of a rewarding career at a company headed in one direction: upward.\nWith a global footprint spanning more than 80 countries and including over 75% of the Fortune 100, Perforce Software, Inc. is trusted by the world’s leading brands to deliver solutions for the toughest challenges. The best run DevOps teams in the world choose Perforce.\nResponsibilities:\nLicense Expansion & Cross-Selling:\nProactively identify opportunities to sell additional licenses and cross-sell complementary products to existing customers.\nWork closely with customers to understand their evolving needs and align our solutions to their business goals.\nCustomer Relationship Management:\nBuild and maintain strong relationships with key stakeholders, including technical owners, practical owners, economic decision-makers, and procurement contacts within accounts.\nServe as the primary point of contact, fostering trust and ensuring open communication.\nBusiness Reviews & Retention:\nConduct business reviews with customers 6–9 months prior to their renewal to assess their current usage and identify any adjustments needed in licenses or product mix.\nProactively identify potential retention risks and collaborate internally to mitigate them.\nValue Validation:\nValidate and communicate the value of our products to customers, ensuring they achieve the expected outcomes and ROI.\nGather and share customer success stories and feedback to showcase the impact of our solutions.\nSales Execution:\nCreate and deliver accurate quotes and contracts tailored to customer needs.\nDrive contract negotiations and close deals efficiently to achieve sales targets.\nInternal Collaboration:\nWork cross-functionally with internal teams (e.g., Customer Success, Product, Support, and Finance) to address customer needs and ensure a seamless experience.\nAdvocate for customer feedback internally to drive continuous improvement in products and services.\nCustomer Delight:\nUphold our commitment to \"delighting every customer\" by going above and beyond to exceed expectations.\nRequirements:\nProven experience in account management, customer success, or a related role, with a focus on sales and retention.\nStrong understanding of the sales cycle, including quoting, contracting, and closing business.\nExcellent interpersonal and relationship-building skills, with the ability to navigate complex organizational structures.\nExceptional communication and presentation skills, both verbal and written.\nStrong problem-solving and critical-thinking abilities, with a proactive approach to addressing challenges.\nAbility to work collaboratively with cross-functional teams in a fast-paced environment.\nDemonstrated ability to take the initiative and work in a self-directed manner.\nAbility to thrive in a changing environment. Comfortable with ambiguity and rapidly evolving domain.\nAbility to quickly learn and understand new technologies and software products\nAI Fluency:\nAI Fluency - Level 2: Skilled Prompter (Advanced Foundation / Early Proficient) - Crafts effective, outcome‑oriented prompts, iterates to improve quality and speed, and validates AI outputs against business context and expectations.\nAdditionally, this position is eligible for benefits including, but not limited to, medical, dental, vision, retirement benefits, life insurance, wellness programs, total time off, and other employee perks that may be offered by Perforce from time to time. The actual offer will depend on a number of factors including, but not limited to, a candidate’s education, skills, qualifications, depth of experience and other relevant business considerations. Perforce reserves the right to amend or modify employee perks and benefits at any time.\n\nAll employees are expected to demonstrate AI fluency appropriate to their role and level, including responsible use of AI tools, sound judgment, and adherence to company AI governance and security policy standards.\nCome work with us! Our team members are valued for their contributions, introduced to new opportunities, and rewarded well. Perforce combines the experience and rewards of a start-up with the security of an established and privately held profitable company.\nIf you are passionate about the technology that impacts our day-to-day lives and want to work with talented and dedicated people across the globe, apply today!\nwww.perforce.com\nPlease click here for: EOE & Belonging Statements \\u007C Perforce Software\nWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. 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