{"schemaVersion":"jobsearcher.job.v1","id":"35a84971902575f931cb0a7b","url":"https://jobsearcher.com/jobs/35a84971902575f931cb0a7b","canonicalUrl":"https://jobsearcher.com/jobs/35a84971902575f931cb0a7b","title":"Technical Support Student","description":"Position Summary:\nJoin Daktronics and be part of a team that creates cutting-edge digital LED display technology and audio systems. Experience the thrill of working on projects that bring excitement to sports events, attract customers worldwide, and guide people in their daily lives.\n\nAt Daktronics, you’ll engage in meaningful work and have the chance to grow both personally and professionally. Our internships and student positions offer hands-on experience, mentorship, and the opportunity to develop a deep understanding of our products and industry practices.\n\nYou’ll have a mentor who will challenge you to find solutions, take initiative and develop a strong understanding of Daktronics products, practices, and procedures. We are committed to providing the resources and mentorship necessary to thrive in your position, ensuring you feel supported and are successful.\n\nWhat will the work look like for me?\n\nCore Responsibilities:\nEnsure responsiveness and first-time resolution to customers’ requests for technical support, primarily through incoming calls, community requests, and email conversations.\nTroubleshoot and solve simple to highly complex hardware and software technical issues using logical troubleshooting approach with attention to detail.\nActively listen to customers and use Salesforce to quickly capture accurate detailed notes about troubleshooting, plans of action, and site-specific information for all customer interactions.\nReceive technical training on new and different products and systems to advance your technical knowledge for supporting Daktronics customers.\nWhen you start your career in a student position with Daktronics, you’ll put your classroom knowledge to the test in a professional setting. You’ll provide technical support for customers with Daktronics products and solutions, where you’ll troubleshoot complex issues, create plans of action for onsite service, advise on part replacement, and provide operational assistance, amongst other diverse responsibilities.\n\nWe provide a complete and fully remote training on our products and solutions. Through the training you’ll be paired with a mentor who will guide and challenge you to find solutions to technical issues. During your employment with us you can develop proficiency with the following skills.\nOperation and Design of Daktronics solutions\nElectronics Troubleshooting\nNetwork Troubleshooting\nSoftware Operation\nOperating System Troubleshooting\nHardware Troubleshooting\nYou’ll discover that our student roles align closely with our full-time Technical Support Engineering position, and that Daktronics actively seeks to hire, promote, and reward people who consistently provide outstanding service to our customers. Other opportunities for growth from the Technical Support Engineering roles are:\nProject Management – Installation of Daktronics solutions, or internal project management\nAccount Service Management – Managing and building customer relationships\nField Service Engineer – Onsite support of customer equipment and live events\nDesign Engineering – Develop and Design Daktronics solutions\nElectrical Engineering\nSoftware Engineering\nLeadership Roles – Various opportunities leading teams, projects, or developing others\nWhen will I work?\nApplicants should be available to work approximately 15 hours per week (maximum of 20 hours per week) during the academic year and up to 40 hours per week during the summer.\n\nWhere is this opportunity located?\nPosition has opportunity to work from a US Based home office. This position is open to candidates eligible to work in Sioux Falls, South Dakota.\n\nWhat are the pay and perks?\nThe typical hiring range for this position is $18.00 to $20.00 per hour based on the location of Sioux Falls, South Dakota. The actual offer will consider a wide range of factors, including relevant education, experiences, location, and applicable local legislation.\n\nStudents with GPA of 3.5 and above may be eligible for a $500 Academic Excellence Reward for each spring and fall semester completed while employed. Additional conditions may apply.\n\nThis position is eligible for a subset of our company benefits including employee discount program, employee assistance program, community donation program, unpaid time off, 401(k), Employee Stock Purchase Plan, leaves, disability and accommodations. Information about Daktronics benefits can be found on our website Career Opportunities (daktronics.com) (https://www.daktronics.com/en-us/employment/careers). This information is intended to be a general overview and may be modified by Daktronics at any time.\nQualifications:\nTo be considered for Technical Support Student we require the following:\n\nAcademic Requirements:\nThe preferred applicant will be a student registered in at least 12 credits.\nThe preferred applicant will be working towards an associate or bachelor’s degree in an Engineering, Computer Networking, or other Technical related degree.\nThe preferred applicant will be in their sophomore or junior year of school.\nOnly strong academic performers will be considered and must maintain an acceptable GPA.\nUnofficial transcripts or web transcripts must be submitted with application.\nOther Requirements:\nGood oral and written communication skills, good organizational skills, self-motivation.\nEffectively exercise discretion and independent judgment.\nExperience with either phone support or troubleshooting electronics/networks a plus.\nFluent in English, both written and verbal.\nApplicants must be 18 years of age or older.\nDaktronics does not sponsor, renew, or extend immigration visas for this position.\nReady to make an impact? Apply now and start your journey with Daktronics.\n\nDaktronics is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.","company":"Daktronics","rawCompany":"daktronics","city":"Sioux Falls","state":"SD","isRemote":false,"isActive":false,"createdAt":"2026-04-14T10:46:33.420Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"17-3023.00","title":"Electrical and Electronic Engineering Technologists and Technicians","slug":"electrical-and-electronic-engineering-technologists-and-technicians"},{"code":"17-3029.00","title":"Engineering Technologists and Technicians, Except Drafters, All Other","slug":"engineering-technologists-and-technicians-except-drafters-all-other"}],"industries":[{"code":"611710","title":"Educational Support Services","slug":"educational-support-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"611310","title":"Colleges, Universities, and Professional Schools","slug":"colleges-universities-and-professional-schools"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Technical Support Student","description":"Position Summary:\nJoin Daktronics and be part of a team that creates cutting-edge digital LED display technology and audio systems. Experience the thrill of working on projects that bring excitement to sports events, attract customers worldwide, and guide people in their daily lives.\n\nAt Daktronics, you’ll engage in meaningful work and have the chance to grow both personally and professionally. Our internships and student positions offer hands-on experience, mentorship, and the opportunity to develop a deep understanding of our products and industry practices.\n\nYou’ll have a mentor who will challenge you to find solutions, take initiative and develop a strong understanding of Daktronics products, practices, and procedures. We are committed to providing the resources and mentorship necessary to thrive in your position, ensuring you feel supported and are successful.\n\nWhat will the work look like for me?\n\nCore Responsibilities:\nEnsure responsiveness and first-time resolution to customers’ requests for technical support, primarily through incoming calls, community requests, and email conversations.\nTroubleshoot and solve simple to highly complex hardware and software technical issues using logical troubleshooting approach with attention to detail.\nActively listen to customers and use Salesforce to quickly capture accurate detailed notes about troubleshooting, plans of action, and site-specific information for all customer interactions.\nReceive technical training on new and different products and systems to advance your technical knowledge for supporting Daktronics customers.\nWhen you start your career in a student position with Daktronics, you’ll put your classroom knowledge to the test in a professional setting. You’ll provide technical support for customers with Daktronics products and solutions, where you’ll troubleshoot complex issues, create plans of action for onsite service, advise on part replacement, and provide operational assistance, amongst other diverse responsibilities.\n\nWe provide a complete and fully remote training on our products and solutions. Through the training you’ll be paired with a mentor who will guide and challenge you to find solutions to technical issues. During your employment with us you can develop proficiency with the following skills.\nOperation and Design of Daktronics solutions\nElectronics Troubleshooting\nNetwork Troubleshooting\nSoftware Operation\nOperating System Troubleshooting\nHardware Troubleshooting\nYou’ll discover that our student roles align closely with our full-time Technical Support Engineering position, and that Daktronics actively seeks to hire, promote, and reward people who consistently provide outstanding service to our customers. Other opportunities for growth from the Technical Support Engineering roles are:\nProject Management – Installation of Daktronics solutions, or internal project management\nAccount Service Management – Managing and building customer relationships\nField Service Engineer – Onsite support of customer equipment and live events\nDesign Engineering – Develop and Design Daktronics solutions\nElectrical Engineering\nSoftware Engineering\nLeadership Roles – Various opportunities leading teams, projects, or developing others\nWhen will I work?\nApplicants should be available to work approximately 15 hours per week (maximum of 20 hours per week) during the academic year and up to 40 hours per week during the summer.\n\nWhere is this opportunity located?\nPosition has opportunity to work from a US Based home office. This position is open to candidates eligible to work in Sioux Falls, South Dakota.\n\nWhat are the pay and perks?\nThe typical hiring range for this position is $18.00 to $20.00 per hour based on the location of Sioux Falls, South Dakota. The actual offer will consider a wide range of factors, including relevant education, experiences, location, and applicable local legislation.\n\nStudents with GPA of 3.5 and above may be eligible for a $500 Academic Excellence Reward for each spring and fall semester completed while employed. Additional conditions may apply.\n\nThis position is eligible for a subset of our company benefits including employee discount program, employee assistance program, community donation program, unpaid time off, 401(k), Employee Stock Purchase Plan, leaves, disability and accommodations. Information about Daktronics benefits can be found on our website Career Opportunities (daktronics.com) (https://www.daktronics.com/en-us/employment/careers). This information is intended to be a general overview and may be modified by Daktronics at any time.\nQualifications:\nTo be considered for Technical Support Student we require the following:\n\nAcademic Requirements:\nThe preferred applicant will be a student registered in at least 12 credits.\nThe preferred applicant will be working towards an associate or bachelor’s degree in an Engineering, Computer Networking, or other Technical related degree.\nThe preferred applicant will be in their sophomore or junior year of school.\nOnly strong academic performers will be considered and must maintain an acceptable GPA.\nUnofficial transcripts or web transcripts must be submitted with application.\nOther Requirements:\nGood oral and written communication skills, good organizational skills, self-motivation.\nEffectively exercise discretion and independent judgment.\nExperience with either phone support or troubleshooting electronics/networks a plus.\nFluent in English, both written and verbal.\nApplicants must be 18 years of age or older.\nDaktronics does not sponsor, renew, or extend immigration visas for this position.\nReady to make an impact? Apply now and start your journey with Daktronics.\n\nDaktronics is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.","datePosted":"2026-04-14T10:46:33.420Z","dateModified":"2026-04-14T10:46:33.420Z","hiringOrganization":{"@type":"Organization","name":"Daktronics","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Sioux Falls","addressRegion":"SD","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"35a84971902575f931cb0a7b"},"url":"https://jobsearcher.com/jobs/35a84971902575f931cb0a7b"}}