{"schemaVersion":"jobsearcher.job.v1","id":"34c2a072dc530cc5370ca6d4","url":"https://jobsearcher.com/jobs/34c2a072dc530cc5370ca6d4","canonicalUrl":"https://jobsearcher.com/jobs/34c2a072dc530cc5370ca6d4","title":"Dispatch Coordinator","description":"Position Overview\n\nMamba Logistics is seeking an organized, responsive, and detail-oriented Dispatch Coordinator to support the daily coordination of shipments, drivers, carriers, pickups, and deliveries. This role will help keep transportation activities running smoothly by monitoring schedules, communicating with drivers and customers, updating shipment information, and responding to routine operational issues.\n\nThe ideal candidate is comfortable working in a fast-paced logistics environment, managing changing priorities, and maintaining clear communication between drivers, customers, carriers, warehouses, and internal operations teams.\n\nKey Responsibilities\nDispatch Coordination\n\nCoordinate daily pickup and delivery schedules.\n\nAssign and communicate shipment details to drivers and transportation partners.\n\nMonitor active shipments and maintain accurate dispatch records.\n\nTrack driver availability, appointment times, and route changes.\n\nCommunicate schedule updates and changes promptly.\n\nAssist with coordinating last-minute transportation needs.\n\nDriver & Carrier Communication\n\nServe as an administrative communication point for drivers and carriers.\n\nProvide pickup addresses, delivery information, appointment details, and other approved instructions.\n\nConfirm driver arrival, pickup, and delivery status.\n\nCommunicate changes in schedules, locations, or customer requirements.\n\nMaintain professional communication with transportation partners.\n\nDocument important driver and carrier communications.\n\nShipment Tracking\n\nMonitor shipments throughout the transportation process.\n\nUpdate shipment statuses in the transportation-management system or company database.\n\nFollow up on delayed, missed, or incomplete pickups and deliveries.\n\nCommunicate estimated arrival updates to customers and internal personnel.\n\nTrack proof-of-delivery and other required documentation.\n\nCustomer Communication\n\nRespond to routine customer questions regarding shipment schedules and status.\n\nNotify customers of approved delays or schedule changes.\n\nConfirm pickup and delivery appointments.\n\nDocument customer requests and follow-up requirements.\n\nEscalate service complaints or complex operational issues to management.\n\nScheduling & Routing Support\n\nAssist with coordinating efficient pickup and delivery schedules.\n\nReview appointment times and identify potential scheduling conflicts.\n\nHelp coordinate route changes when operational circumstances require adjustments.\n\nAssist with prioritizing time-sensitive shipments according to company procedures.\n\nCommunicate route or schedule updates to affected drivers and customers.\n\nDocumentation\n\nCollect and organize bills of lading, delivery confirmations, driver paperwork, and other transportation documents.\n\nVerify required documentation is received.\n\nTrack missing or incomplete paperwork.\n\nEnter shipment and delivery information accurately.\n\nMaintain organized dispatch records.\n\nException Management\n\nMonitor shipments for delays, missed appointments, breakdowns, traffic issues, or other service exceptions.\n\nContact appropriate drivers, carriers, customers, or internal personnel to gather updated information.\n\nAssist with coordinating alternative arrangements when authorized.\n\nMaintain documentation of operational issues and resolutions.\n\nEscalate safety-related, contractual, or major service issues to the appropriate manager.\n\nAdministrative & Operations Support\n\nMaintain dispatch calendars, spreadsheets, and transportation records.\n\nPrepare daily or weekly dispatch reports.\n\nAssist with tracking driver activity, shipment volume, and service issues.\n\nCoordinate with accounting regarding completed deliveries and supporting documentation.\n\nSupport logistics managers with operational projects and administrative tasks.\n\nHelp improve dispatch procedures and communication workflows.\n\nQualifications\nRequired\n\nHigh school diploma or equivalent.\n\n1–3 years of experience in dispatch, logistics, transportation, scheduling, customer service, or operations.\n\nStrong organizational and multitasking abilities.\n\nExcellent verbal and written communication skills.\n\nAbility to remain calm and professional in time-sensitive situations.\n\nStrong attention to detail.\n\nProficiency with email, spreadsheets, and standard computer systems.\n\nAbility to manage changing schedules and competing priorities.\n\nStrong follow-up and problem-solving skills.\n\nPreferred\n\nAssociate's or Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.\n\nPrevious experience with trucking, freight, brokerage, distribution, or third-party logistics.\n\nFamiliarity with transportation-management systems (TMS).\n\nExperience with dispatch software, GPS tracking, or fleet-management platforms.\n\nKnowledge of basic transportation terminology.\n\nExperience coordinating drivers, carriers, warehouses, or delivery appointments.\n\nCore Competencies\n\nDispatch coordination\n\nShipment tracking\n\nDriver communication\n\nCarrier coordination\n\nScheduling\n\nRoute coordination\n\nTransportation administration\n\nCustomer service\n\nException management\n\nDocumentation\n\nData entry\n\nProblem-solving\n\nTime management\n\nCommunication\n\nBenefits\n\nCompetitive compensation\n\nPaid time off and company holidays\n\nMedical, dental, and vision benefits where eligible\n\nRetirement savings options\n\nPaid onboarding and dispatch-system training\n\nProfessional development opportunities\n\nSupportive logistics and operations environment\n\nOpportunities for career advancement\n\nImportant Role Scope\n\nThe Dispatch Coordinator provides operational scheduling and transportation coordination support. This position does not independently make decisions involving transportation safety, regulatory compliance, contractual changes, major pricing exceptions, or emergency response. Safety-related or significant operational concerns should be immediately escalated to the appropriate manager.\n\nEqual Opportunity Employer\n\nMamba Logistics is committed to maintaining a professional, inclusive, and respectful workplace. Employment decisions are based on qualifications, experience, performance, and business needs, consistent with applicable federal, state, and local employment laws. We encourage qualified candidates with backgrounds in dispatch, logistics, transportation coordination, scheduling, fleet operations, customer service, and operations support to apply.\nseHCFcOuWR","company":"Mamba Logistics","rawCompany":"mamba logistics","city":"Valencia","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-08-27T11:54:12.808Z","occupations":[{"code":"43-5032.00","title":"Dispatchers, Except Police, Fire, and Ambulance","slug":"dispatchers-except-police-fire-and-ambulance"},{"code":"43-5071.00","title":"Shipping, Receiving, and Inventory Clerks","slug":"shipping-receiving-and-inventory-clerks"},{"code":"13-1081.00","title":"Logisticians","slug":"logisticians"}],"industries":[{"code":"484110","title":"General Freight Trucking, Local","slug":"general-freight-trucking-local"},{"code":"484220","title":"Specialized Freight (except Used Goods) Trucking, Local","slug":"specialized-freight-except-used-goods-trucking-local"},{"code":"484122","title":"General Freight Trucking, Long-Distance, Less Than Truckload","slug":"general-freight-trucking-long-distance-less-than-truckload"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Dispatch Coordinator","description":"Position Overview\n\nMamba Logistics is seeking an organized, responsive, and detail-oriented Dispatch Coordinator to support the daily coordination of shipments, drivers, carriers, pickups, and deliveries. This role will help keep transportation activities running smoothly by monitoring schedules, communicating with drivers and customers, updating shipment information, and responding to routine operational issues.\n\nThe ideal candidate is comfortable working in a fast-paced logistics environment, managing changing priorities, and maintaining clear communication between drivers, customers, carriers, warehouses, and internal operations teams.\n\nKey Responsibilities\nDispatch Coordination\n\nCoordinate daily pickup and delivery schedules.\n\nAssign and communicate shipment details to drivers and transportation partners.\n\nMonitor active shipments and maintain accurate dispatch records.\n\nTrack driver availability, appointment times, and route changes.\n\nCommunicate schedule updates and changes promptly.\n\nAssist with coordinating last-minute transportation needs.\n\nDriver & Carrier Communication\n\nServe as an administrative communication point for drivers and carriers.\n\nProvide pickup addresses, delivery information, appointment details, and other approved instructions.\n\nConfirm driver arrival, pickup, and delivery status.\n\nCommunicate changes in schedules, locations, or customer requirements.\n\nMaintain professional communication with transportation partners.\n\nDocument important driver and carrier communications.\n\nShipment Tracking\n\nMonitor shipments throughout the transportation process.\n\nUpdate shipment statuses in the transportation-management system or company database.\n\nFollow up on delayed, missed, or incomplete pickups and deliveries.\n\nCommunicate estimated arrival updates to customers and internal personnel.\n\nTrack proof-of-delivery and other required documentation.\n\nCustomer Communication\n\nRespond to routine customer questions regarding shipment schedules and status.\n\nNotify customers of approved delays or schedule changes.\n\nConfirm pickup and delivery appointments.\n\nDocument customer requests and follow-up requirements.\n\nEscalate service complaints or complex operational issues to management.\n\nScheduling & Routing Support\n\nAssist with coordinating efficient pickup and delivery schedules.\n\nReview appointment times and identify potential scheduling conflicts.\n\nHelp coordinate route changes when operational circumstances require adjustments.\n\nAssist with prioritizing time-sensitive shipments according to company procedures.\n\nCommunicate route or schedule updates to affected drivers and customers.\n\nDocumentation\n\nCollect and organize bills of lading, delivery confirmations, driver paperwork, and other transportation documents.\n\nVerify required documentation is received.\n\nTrack missing or incomplete paperwork.\n\nEnter shipment and delivery information accurately.\n\nMaintain organized dispatch records.\n\nException Management\n\nMonitor shipments for delays, missed appointments, breakdowns, traffic issues, or other service exceptions.\n\nContact appropriate drivers, carriers, customers, or internal personnel to gather updated information.\n\nAssist with coordinating alternative arrangements when authorized.\n\nMaintain documentation of operational issues and resolutions.\n\nEscalate safety-related, contractual, or major service issues to the appropriate manager.\n\nAdministrative & Operations Support\n\nMaintain dispatch calendars, spreadsheets, and transportation records.\n\nPrepare daily or weekly dispatch reports.\n\nAssist with tracking driver activity, shipment volume, and service issues.\n\nCoordinate with accounting regarding completed deliveries and supporting documentation.\n\nSupport logistics managers with operational projects and administrative tasks.\n\nHelp improve dispatch procedures and communication workflows.\n\nQualifications\nRequired\n\nHigh school diploma or equivalent.\n\n1–3 years of experience in dispatch, logistics, transportation, scheduling, customer service, or operations.\n\nStrong organizational and multitasking abilities.\n\nExcellent verbal and written communication skills.\n\nAbility to remain calm and professional in time-sensitive situations.\n\nStrong attention to detail.\n\nProficiency with email, spreadsheets, and standard computer systems.\n\nAbility to manage changing schedules and competing priorities.\n\nStrong follow-up and problem-solving skills.\n\nPreferred\n\nAssociate's or Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.\n\nPrevious experience with trucking, freight, brokerage, distribution, or third-party logistics.\n\nFamiliarity with transportation-management systems (TMS).\n\nExperience with dispatch software, GPS tracking, or fleet-management platforms.\n\nKnowledge of basic transportation terminology.\n\nExperience coordinating drivers, carriers, warehouses, or delivery appointments.\n\nCore Competencies\n\nDispatch coordination\n\nShipment tracking\n\nDriver communication\n\nCarrier coordination\n\nScheduling\n\nRoute coordination\n\nTransportation administration\n\nCustomer service\n\nException management\n\nDocumentation\n\nData entry\n\nProblem-solving\n\nTime management\n\nCommunication\n\nBenefits\n\nCompetitive compensation\n\nPaid time off and company holidays\n\nMedical, dental, and vision benefits where eligible\n\nRetirement savings options\n\nPaid onboarding and dispatch-system training\n\nProfessional development opportunities\n\nSupportive logistics and operations environment\n\nOpportunities for career advancement\n\nImportant Role Scope\n\nThe Dispatch Coordinator provides operational scheduling and transportation coordination support. This position does not independently make decisions involving transportation safety, regulatory compliance, contractual changes, major pricing exceptions, or emergency response. Safety-related or significant operational concerns should be immediately escalated to the appropriate manager.\n\nEqual Opportunity Employer\n\nMamba Logistics is committed to maintaining a professional, inclusive, and respectful workplace. Employment decisions are based on qualifications, experience, performance, and business needs, consistent with applicable federal, state, and local employment laws. We encourage qualified candidates with backgrounds in dispatch, logistics, transportation coordination, scheduling, fleet operations, customer service, and operations support to apply.\nseHCFcOuWR","datePosted":"2026-08-27T11:54:12.808Z","dateModified":"2026-08-27T11:54:12.808Z","hiringOrganization":{"@type":"Organization","name":"Mamba Logistics","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Valencia","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"34c2a072dc530cc5370ca6d4"},"url":"https://jobsearcher.com/jobs/34c2a072dc530cc5370ca6d4"}}