{"schemaVersion":"jobsearcher.job.v1","id":"3448ec00f6e4e6e1fab68f88","url":"https://jobsearcher.com/jobs/3448ec00f6e4e6e1fab68f88","canonicalUrl":"https://jobsearcher.com/jobs/3448ec00f6e4e6e1fab68f88","title":"Certified Medical Assistant","description":"Job Summary:Supports area clinical team and serves as a proactive resource for members related to disease prevention and benefit education.Job Responsibilities:Conducting educational telephone calls advising members of available benefits, services, and programs; completes health. needs assessment, and refers members to population health management programs as appropriate.Reaching out to members with identified gaps in care; encouraging and motivating them to become compliant; offering assistance in locating providers and appointment scheduling.Managing system work queues; screening identified members for eligibility, prior case activities, recent claims, customer service inquiries and authorization history; assigning members to clinical team for call outreach and intervention.Facilitating research and analysis of inquiries and/or complaints related to processes and designations, member lost incentives, and other program related inquiries.Work overtime as needed.Various immunizations and/or associated medical tests may be.Qualifications:All applicants will be advised that Client, as a federal contractor, may be required to implement a COVID-19 vaccine mandate.Education:Associate degree in, education, communication, or health related field or equivalent work experience.Experience:2 years - Experience in a customer service support role is required.Skills/Certifications:Ability to work independently with minimal supervision or function in a team environment sharing responsibility, roles, and accountability.Proficient interpersonal and organizational skills.Independent, Sound decision-making and problem-solving skills.Must be able to work in an independent and creative manner.Self-motivated and able to manage multiple tasks and set priorities.Effective time management skills.Excellent oral and written communication skills.Strong interpersonal and organizational skills.Knowledge of Medical terminology.","company":"Net2Source","rawCompany":"net2source","city":"Chattanooga","state":"TN","isRemote":false,"isActive":false,"createdAt":"2026-04-12T16:13:27.783Z","occupations":[{"code":"31-9092.00","title":"Medical Assistants","slug":"medical-assistants"},{"code":"21-1094.00","title":"Community Health Workers","slug":"community-health-workers"},{"code":"43-6013.00","title":"Medical Secretaries and Administrative Assistants","slug":"medical-secretaries-and-administrative-assistants"}],"industries":[{"code":"621999","title":"All Other Miscellaneous Ambulatory Health Care Services","slug":"all-other-miscellaneous-ambulatory-health-care-services"},{"code":"621111","title":"Offices of Physicians (except Mental Health Specialists)","slug":"offices-of-physicians-except-mental-health-specialists"},{"code":"621498","title":"All Other Outpatient Care Centers","slug":"all-other-outpatient-care-centers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Certified Medical Assistant","description":"Job Summary:Supports area clinical team and serves as a proactive resource for members related to disease prevention and benefit education.Job Responsibilities:Conducting educational telephone calls advising members of available benefits, services, and programs; completes health. needs assessment, and refers members to population health management programs as appropriate.Reaching out to members with identified gaps in care; encouraging and motivating them to become compliant; offering assistance in locating providers and appointment scheduling.Managing system work queues; screening identified members for eligibility, prior case activities, recent claims, customer service inquiries and authorization history; assigning members to clinical team for call outreach and intervention.Facilitating research and analysis of inquiries and/or complaints related to processes and designations, member lost incentives, and other program related inquiries.Work overtime as needed.Various immunizations and/or associated medical tests may be.Qualifications:All applicants will be advised that Client, as a federal contractor, may be required to implement a COVID-19 vaccine mandate.Education:Associate degree in, education, communication, or health related field or equivalent work experience.Experience:2 years - Experience in a customer service support role is required.Skills/Certifications:Ability to work independently with minimal supervision or function in a team environment sharing responsibility, roles, and accountability.Proficient interpersonal and organizational skills.Independent, Sound decision-making and problem-solving skills.Must be able to work in an independent and creative manner.Self-motivated and able to manage multiple tasks and set priorities.Effective time management skills.Excellent oral and written communication skills.Strong interpersonal and organizational skills.Knowledge of Medical terminology.","datePosted":"2026-04-12T16:13:27.783Z","dateModified":"2026-04-12T16:13:27.783Z","hiringOrganization":{"@type":"Organization","name":"Net2Source","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Chattanooga","addressRegion":"TN","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"3448ec00f6e4e6e1fab68f88"},"url":"https://jobsearcher.com/jobs/3448ec00f6e4e6e1fab68f88"}}