{"schemaVersion":"jobsearcher.job.v1","id":"33f748ca9d2f2f64c8662fe4","url":"https://jobsearcher.com/jobs/33f748ca9d2f2f64c8662fe4","canonicalUrl":"https://jobsearcher.com/jobs/33f748ca9d2f2f64c8662fe4","title":"Mobile Software Analyst","description":"Job Summary\nWireless Operations Analyst - 3\nFulfill requests for wireless feature changes, program changes, service interruptions, cellular services, 3P access requirements, transfers of billing responsibility, porting lines to other carriers, etc.\nIdentifies and resolves technical issues in mobile apps on both iOS and Android platforms.\nCollaborates with cross-functional teams to investigate and resolve mobile app problems.\nProficient in managing and configuring Intune for mobile devices management (MDM) and mobile application management (MAM) solutions for Intune Company Portal Experience.\nProcess orders for new USAA Wireless equipment including collecting mailing address and ordering/shipping the correct assets based on the employee role.\nPerform executive support including in-person device set ups, answer questions regarding the proper use of USAA equipment, the USAA mobile applications and the USAA Wireless programs in accordance with established USAA policies.\nIT Analyst will be responsible for researching and refreshing outdated devices providing an updated corporate device.\nEnsures to educate corporate users on the compliance settings to protect corporate data on mobile devices.\nTroubleshoots network connectivity and device functionality to ensure optimal customer satisfaction.\nProvide customer support through Service Requests/Incidents.\nSupport and facilitate incidents towards Return to Service (?RTS?)\nMonitor and coordinate to resolve system/application issues.\nSupport care, maintenance, and inventory of USAA wireless hardware assets.\nSupport and maintain Knowledge Management content.\nCollaborate with other teams for resolve incidents.\nParticipate in weekly wireless team meetings/level set\nJob Type: Contract\nPay: $45.00 per hour\nExpected hours: 40 per week\nShift:\nDay shift\nExperience:\nWireless Operations Analyst: 7 years (Required)\nmobile devices management (MDM): 4 years (Required)\nmobile application management (MAM): 4 years (Required)\nLocation:\nSan Antonio, TX 78201 (Required)\nWork Location: In person","company":"I2vision","rawCompany":"i2vision","city":"San Antonio","state":"TX","isRemote":false,"isActive":false,"createdAt":"2026-08-09T13:48:15.799Z","occupations":[{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"},{"code":"13-1111.00","title":"Management Analysts","slug":"management-analysts"},{"code":"15-1253.00","title":"Software Quality Assurance Analysts and Testers","slug":"software-quality-assurance-analysts-and-testers"}],"industries":[{"code":"517112","title":"Wireless Telecommunications Carriers (except Satellite)","slug":"wireless-telecommunications-carriers-except-satellite"},{"code":"517122","title":"Agents for Wireless Telecommunications Services","slug":"agents-for-wireless-telecommunications-services"},{"code":"517810","title":"All Other Telecommunications","slug":"all-other-telecommunications"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Mobile Software Analyst","description":"Job Summary\nWireless Operations Analyst - 3\nFulfill requests for wireless feature changes, program changes, service interruptions, cellular services, 3P access requirements, transfers of billing responsibility, porting lines to other carriers, etc.\nIdentifies and resolves technical issues in mobile apps on both iOS and Android platforms.\nCollaborates with cross-functional teams to investigate and resolve mobile app problems.\nProficient in managing and configuring Intune for mobile devices management (MDM) and mobile application management (MAM) solutions for Intune Company Portal Experience.\nProcess orders for new USAA Wireless equipment including collecting mailing address and ordering/shipping the correct assets based on the employee role.\nPerform executive support including in-person device set ups, answer questions regarding the proper use of USAA equipment, the USAA mobile applications and the USAA Wireless programs in accordance with established USAA policies.\nIT Analyst will be responsible for researching and refreshing outdated devices providing an updated corporate device.\nEnsures to educate corporate users on the compliance settings to protect corporate data on mobile devices.\nTroubleshoots network connectivity and device functionality to ensure optimal customer satisfaction.\nProvide customer support through Service Requests/Incidents.\nSupport and facilitate incidents towards Return to Service (?RTS?)\nMonitor and coordinate to resolve system/application issues.\nSupport care, maintenance, and inventory of USAA wireless hardware assets.\nSupport and maintain Knowledge Management content.\nCollaborate with other teams for resolve incidents.\nParticipate in weekly wireless team meetings/level set\nJob Type: Contract\nPay: $45.00 per hour\nExpected hours: 40 per week\nShift:\nDay shift\nExperience:\nWireless Operations Analyst: 7 years (Required)\nmobile devices management (MDM): 4 years (Required)\nmobile application management (MAM): 4 years (Required)\nLocation:\nSan Antonio, TX 78201 (Required)\nWork Location: In person","datePosted":"2026-08-09T13:48:15.799Z","dateModified":"2026-08-09T13:48:15.799Z","hiringOrganization":{"@type":"Organization","name":"I2vision","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"San Antonio","addressRegion":"TX","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"33f748ca9d2f2f64c8662fe4"},"url":"https://jobsearcher.com/jobs/33f748ca9d2f2f64c8662fe4"}}