{"schemaVersion":"jobsearcher.job.v1","id":"33d791d5eb07c173bbb5203a","url":"https://jobsearcher.com/jobs/33d791d5eb07c173bbb5203a","canonicalUrl":"https://jobsearcher.com/jobs/33d791d5eb07c173bbb5203a","title":"Customer Solution Architect","description":"Our Company\r\nAt Teradata, we believe that people thrive when empowered with better information. Teradata Autonomous Knowledge Platform activates enterprise intelligence by unifying data, knowledge and business context to achieve tangible outcomes. With Teradata, organizations can provide agents with full context for impact when it matters. Our solution lets businesses connect and scale on premises, in the cloud, or through a hybrid approach. Teradata delivers real business value with AI.\r\nWhat you'll Do\r\nThe Customer Solution Architect (CSA) is a strategic, customer-facing technical leader responsible for retaining, growing, and expanding customer ecosystems through technical engagement, advocacy, and solution leadership. The CSA blends deep technical acumen in data architecture, analytics, AI, and cloud platforms with strong customer relationship skills to influence adoption, showcase value, and drive innovation. As a trusted advisor, the CSA proactively engages customers to understand their business and technical landscapes, mitigate risks, and uncover growth opportunities.\r\nKey Responsibilities\r\nCustomer Advocacy & Relationship Leadership\r\nBuild trusted relationships across customer organisations from technical leads to executive sponsors\r\nAct as a trusted advisor aligning technical strategy with business outcomes\r\nMonitor account health and lead remediation planning\r\nProvide structured customer feedback to influence product and roadmap direction\r\nDemonstrate and communicate delivered business value\r\nAdoption, Value Realisation & Innovation\r\nDrive adoption of platform capabilities and best practices\r\nIdentify underutilised features and growth opportunities\r\nDeliver workshops, demos, and innovation sessions\r\nDefine and develop new use cases aligned to customer strategy\r\nEnsure customers realise measurable outcomes and ROI\r\nTechnical Opportunity Progression & Growth\r\nLead technical discovery, architecture design, and solution scoping\r\nDevelop and maintain a Technical Vision for Success\r\nSupport sales activities including quoting, ordering, proposal development, and stakeholder communication across internal teams and the customer\r\nInfluence architecture decisions and adoption strategies\r\nDrive revenue growth and expansion opportunities\r\nTechnical Leadership & Execution\r\nProvide architectural leadership across data and cloud ecosystems\r\nAlign execution with account strategies and business objectives\r\nGuide long-term transformation and architecture direction\r\nMaintain expertise across relevant technologies and trends\r\nContribute reusable assets and best practices\r\nWho You'll Work With\r\nPartner with Account Executives and the broader account team on strategy, planning, and opportunity development\r\nEngage directly with customer stakeholders ranging from DBAs and data architects to analytics leaders and CIO-level executives\r\nCollaborate with Consulting Services on solution design and strategic engagements\r\nWork with Customer Services teams to ensure solution alignment and ongoing customer success\r\nCoordinate with Global Sales Support, Pricing, and Finance to shape offers and proposals\r\nInterface with internal Teradata product and technical SMEs to bring specialized expertise into customer engagements\r\nSupport collaboration across sales, technical, and delivery teams to drive adoption of Teradata solutions\r\nWhat Makes You a Qualified Candidate\r\nCore Capabilities\r\nStrong expertise in data, analytics, and cloud architectures\r\nExperience designing and promoting enterprise-scale analytical solutions\r\nDeep understanding of modern data platforms and AI trends\r\nDemonstrated ability to understand customer needs and provide thought leadership to influence and build trust at multiple levels\r\nStrong stakeholder management and communication skills\r\nAbility to translate business outcomes into technical solutions\r\nDegree-level qualification or relevant experience in computer science, software engineering, mathematics, management information systems, or a related discipline\r\nProfessional Experience\r\nExperience in solution architecture or technical consulting roles\r\nProven customer-facing experience in a technical pre-sales role\r\nExposure to complex enterprise environments and advanced data and analytics solutions\r\nExperience with Government deployments / use cases or Sovereign Cloud deployments would be an advantage\r\nPersonal Attributes\r\nStrategic thinker with strong business acumen\r\nOutcome-driven and value-focused\r\nInfluential communicator\r\nPassion for innovation and customer success\r\nExcellent verbal and written communication skills in English; additional language skills are a bonus\r\nAbility to travel and work across all of Europe\r\nJ-18808-Ljbffr","company":"Teradata Group","rawCompany":"teradata group","city":"Cedar Grove","state":"WI","isRemote":false,"isActive":false,"createdAt":"2026-08-08T00:55:11.657Z","occupations":[{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"},{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"15-1243.01","title":"Data Warehousing Specialists","slug":"data-warehousing-specialists"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Customer Solution Architect","description":"Our Company\r\nAt Teradata, we believe that people thrive when empowered with better information. Teradata Autonomous Knowledge Platform activates enterprise intelligence by unifying data, knowledge and business context to achieve tangible outcomes. With Teradata, organizations can provide agents with full context for impact when it matters. Our solution lets businesses connect and scale on premises, in the cloud, or through a hybrid approach. Teradata delivers real business value with AI.\r\nWhat you'll Do\r\nThe Customer Solution Architect (CSA) is a strategic, customer-facing technical leader responsible for retaining, growing, and expanding customer ecosystems through technical engagement, advocacy, and solution leadership. The CSA blends deep technical acumen in data architecture, analytics, AI, and cloud platforms with strong customer relationship skills to influence adoption, showcase value, and drive innovation. As a trusted advisor, the CSA proactively engages customers to understand their business and technical landscapes, mitigate risks, and uncover growth opportunities.\r\nKey Responsibilities\r\nCustomer Advocacy & Relationship Leadership\r\nBuild trusted relationships across customer organisations from technical leads to executive sponsors\r\nAct as a trusted advisor aligning technical strategy with business outcomes\r\nMonitor account health and lead remediation planning\r\nProvide structured customer feedback to influence product and roadmap direction\r\nDemonstrate and communicate delivered business value\r\nAdoption, Value Realisation & Innovation\r\nDrive adoption of platform capabilities and best practices\r\nIdentify underutilised features and growth opportunities\r\nDeliver workshops, demos, and innovation sessions\r\nDefine and develop new use cases aligned to customer strategy\r\nEnsure customers realise measurable outcomes and ROI\r\nTechnical Opportunity Progression & Growth\r\nLead technical discovery, architecture design, and solution scoping\r\nDevelop and maintain a Technical Vision for Success\r\nSupport sales activities including quoting, ordering, proposal development, and stakeholder communication across internal teams and the customer\r\nInfluence architecture decisions and adoption strategies\r\nDrive revenue growth and expansion opportunities\r\nTechnical Leadership & Execution\r\nProvide architectural leadership across data and cloud ecosystems\r\nAlign execution with account strategies and business objectives\r\nGuide long-term transformation and architecture direction\r\nMaintain expertise across relevant technologies and trends\r\nContribute reusable assets and best practices\r\nWho You'll Work With\r\nPartner with Account Executives and the broader account team on strategy, planning, and opportunity development\r\nEngage directly with customer stakeholders ranging from DBAs and data architects to analytics leaders and CIO-level executives\r\nCollaborate with Consulting Services on solution design and strategic engagements\r\nWork with Customer Services teams to ensure solution alignment and ongoing customer success\r\nCoordinate with Global Sales Support, Pricing, and Finance to shape offers and proposals\r\nInterface with internal Teradata product and technical SMEs to bring specialized expertise into customer engagements\r\nSupport collaboration across sales, technical, and delivery teams to drive adoption of Teradata solutions\r\nWhat Makes You a Qualified Candidate\r\nCore Capabilities\r\nStrong expertise in data, analytics, and cloud architectures\r\nExperience designing and promoting enterprise-scale analytical solutions\r\nDeep understanding of modern data platforms and AI trends\r\nDemonstrated ability to understand customer needs and provide thought leadership to influence and build trust at multiple levels\r\nStrong stakeholder management and communication skills\r\nAbility to translate business outcomes into technical solutions\r\nDegree-level qualification or relevant experience in computer science, software engineering, mathematics, management information systems, or a related discipline\r\nProfessional Experience\r\nExperience in solution architecture or technical consulting roles\r\nProven customer-facing experience in a technical pre-sales role\r\nExposure to complex enterprise environments and advanced data and analytics solutions\r\nExperience with Government deployments / use cases or Sovereign Cloud deployments would be an advantage\r\nPersonal Attributes\r\nStrategic thinker with strong business acumen\r\nOutcome-driven and value-focused\r\nInfluential communicator\r\nPassion for innovation and customer success\r\nExcellent verbal and written communication skills in English; additional language skills are a bonus\r\nAbility to travel and work across all of Europe\r\nJ-18808-Ljbffr","datePosted":"2026-08-08T00:55:11.657Z","dateModified":"2026-08-08T00:55:11.657Z","hiringOrganization":{"@type":"Organization","name":"Teradata Group","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Cedar Grove","addressRegion":"WI","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"33d791d5eb07c173bbb5203a"},"url":"https://jobsearcher.com/jobs/33d791d5eb07c173bbb5203a"}}