{"schemaVersion":"jobsearcher.job.v1","id":"33be2d75240ca5dcd99f9f52","url":"https://jobsearcher.com/jobs/33be2d75240ca5dcd99f9f52","canonicalUrl":"https://jobsearcher.com/jobs/33be2d75240ca5dcd99f9f52","title":"Program Manager, Quality Management, GEMS D&C, Quality Management","description":"DESCRIPTION\nAt Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. We are looking for a dynamic, organized self-starter to join our Global Engineering, Maintenance, & Sustainability - Design & Construction Quality Management team as a Program Manager.\n\nThe Program Manager will play a critical role for defining process within the Preconstruction and Construction Execution team and benchmark the processes within the different business units globally. They will be responsible for defining Amazon values and technology with the best of lean management and six sigma to achieve excellence. The team will benchmark processes across facility and infrastructure Pre-Construction and Construction lifecycle.\n\nTravel up to 60% within assigned regions regional travel and availability to work from a corporate office when not traveling. Candidates should either live near or be willing to relocate within a reasonable commuting distance of the office. Relocation assistance may be provided.\n\nKey job responsibilities\n\nUtilize industry standard methodologies to include PMP and Lean Six Sigma based continuous improvement methodologies to engage teams to solve customer problems.\nDrive speed, quality, and simplification by eliminating rework loops, reducing and automating manual work and hand-offs, identifying and implementing best practices across the business, and minimizing process variability through standardization and automation.\nMotivate others to achieve impeccable quality in an explosive growth and deadline-driven environment.\nDiagnose Amazon processes, identify improvement opportunities, prescribe improvement strategies, and guide the improvement effort.\nResponsible for leading and driving process improvements (short-term wins) as well as process design / redesign (long-term wins) efforts.\nCreate global best practice documentation and facilitate sharing across the globe.\nMaintain close relationships with internal stakeholders and understanding our highest priority execution pain-points and opportunities, which will translate into benchmarking initiatives that improve processes, tools, and team capabilities.\n\nAbout the team\nAmazon Benefits:\nAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:\n1. Medical, Dental, and Vision Coverage\n2. Maternity and Parental Leave Options\n3. Paid Time Off (PTO)\n4. 401(k) Plan\nIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skill sets. If you’re passionate about this role and want to make an impact on a global scale, please apply!\nBASIC QUALIFICATIONS\n3+ years of program or project management experience\n3+ years of defining and implementing process improvement initiatives using data and metrics experience\nExperience using data and metrics to determine and drive improvements\nExperience working cross functionally with tech and non-tech teams\nBachelor's degree in business, engineering, operations, supply chain, transportation logistics\nExperience in facility and infrastructure construction management\nPREFERRED QUALIFICATIONS\n3+ years of driving end to end delivery, and communicating results to senior leadership experience\n3+ years of driving process improvements experience\nExperience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization\nExperience building processes, project management, and schedules\nPMP certificate\nMaster's degree\n\nAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.\n\nLos Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\n\nPursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\n\nOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.\n\nThe base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.\n\nUSA, AZ, Tempe - 74,200.00 - 129,800.00 USD annually\nUSA, CA, San Francisco - 81,600.00 - 142,800.00 USD annually\nUSA, MA, Boston - 74,200.00 - 129,800.00 USD annually\nUSA, NY, New York - 81,600.00 - 142,800.00 USD annually\nUSA, TN, Nashville - 66,800.00 - 116,800.00 USD annually\nUSA, TX, Austin - 74,200.00 - 129,800.00 USD annually\nUSA, VA, Arlington - 74,200.00 - 129,800.00 USD annually\nUSA, WA, Bellevue - 82,700.00 - 129,800.00 USD annually","company":"Amazon.com Services","rawCompany":"amazoncom services","city":"Millbrae","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-07-23T15:37:33.042Z","occupations":[{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"},{"code":"11-3051.01","title":"Quality Control Systems Managers","slug":"quality-control-systems-managers"},{"code":"11-9021.00","title":"Construction Managers","slug":"construction-managers"}],"industries":[{"code":"236210","title":"Industrial Building Construction","slug":"industrial-building-construction"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541611","title":"Administrative Management and General Management Consulting Services","slug":"administrative-management-and-general-management-consulting-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Program Manager, Quality Management, GEMS D&C, Quality Management","description":"DESCRIPTION\nAt Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. We are looking for a dynamic, organized self-starter to join our Global Engineering, Maintenance, & Sustainability - Design & Construction Quality Management team as a Program Manager.\n\nThe Program Manager will play a critical role for defining process within the Preconstruction and Construction Execution team and benchmark the processes within the different business units globally. They will be responsible for defining Amazon values and technology with the best of lean management and six sigma to achieve excellence. The team will benchmark processes across facility and infrastructure Pre-Construction and Construction lifecycle.\n\nTravel up to 60% within assigned regions regional travel and availability to work from a corporate office when not traveling. Candidates should either live near or be willing to relocate within a reasonable commuting distance of the office. Relocation assistance may be provided.\n\nKey job responsibilities\n\nUtilize industry standard methodologies to include PMP and Lean Six Sigma based continuous improvement methodologies to engage teams to solve customer problems.\nDrive speed, quality, and simplification by eliminating rework loops, reducing and automating manual work and hand-offs, identifying and implementing best practices across the business, and minimizing process variability through standardization and automation.\nMotivate others to achieve impeccable quality in an explosive growth and deadline-driven environment.\nDiagnose Amazon processes, identify improvement opportunities, prescribe improvement strategies, and guide the improvement effort.\nResponsible for leading and driving process improvements (short-term wins) as well as process design / redesign (long-term wins) efforts.\nCreate global best practice documentation and facilitate sharing across the globe.\nMaintain close relationships with internal stakeholders and understanding our highest priority execution pain-points and opportunities, which will translate into benchmarking initiatives that improve processes, tools, and team capabilities.\n\nAbout the team\nAmazon Benefits:\nAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:\n1. Medical, Dental, and Vision Coverage\n2. Maternity and Parental Leave Options\n3. Paid Time Off (PTO)\n4. 401(k) Plan\nIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skill sets. If you’re passionate about this role and want to make an impact on a global scale, please apply!\nBASIC QUALIFICATIONS\n3+ years of program or project management experience\n3+ years of defining and implementing process improvement initiatives using data and metrics experience\nExperience using data and metrics to determine and drive improvements\nExperience working cross functionally with tech and non-tech teams\nBachelor's degree in business, engineering, operations, supply chain, transportation logistics\nExperience in facility and infrastructure construction management\nPREFERRED QUALIFICATIONS\n3+ years of driving end to end delivery, and communicating results to senior leadership experience\n3+ years of driving process improvements experience\nExperience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization\nExperience building processes, project management, and schedules\nPMP certificate\nMaster's degree\n\nAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.\n\nLos Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\n\nPursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\n\nOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.\n\nThe base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.\n\nUSA, AZ, Tempe - 74,200.00 - 129,800.00 USD annually\nUSA, CA, San Francisco - 81,600.00 - 142,800.00 USD annually\nUSA, MA, Boston - 74,200.00 - 129,800.00 USD annually\nUSA, NY, New York - 81,600.00 - 142,800.00 USD annually\nUSA, TN, Nashville - 66,800.00 - 116,800.00 USD annually\nUSA, TX, Austin - 74,200.00 - 129,800.00 USD annually\nUSA, VA, Arlington - 74,200.00 - 129,800.00 USD annually\nUSA, WA, Bellevue - 82,700.00 - 129,800.00 USD annually","datePosted":"2026-07-23T15:37:33.042Z","dateModified":"2026-07-23T15:37:33.042Z","hiringOrganization":{"@type":"Organization","name":"Amazon.com Services","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Millbrae","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"33be2d75240ca5dcd99f9f52"},"url":"https://jobsearcher.com/jobs/33be2d75240ca5dcd99f9f52"}}