Quality Manager

The Quality Manager is responsible for leading and improving product quality across Positec’s outdoor power equipment and robotic product lines. This role blends strategic quality leadership with hands-on engineering support, ensuring products meet customer expectations, regulatory requirements, and internal quality standards throughout the product lifecycle.Partnering closely with Product Development, Engineering, Operations, Sales, Customer Service, and international HQ teams, this role serves as the voice of the customer while driving continuous improvement initiatives from early product development through post-market support. Ready to make a measurable impact on product quality? In this role, you will: Lead and resolve complex quality issues across commercial OPE and robotic product lines, acting quickly and effectively when non-conformances are identified. Partner cross-functionally with Product, Engineering, Operations, Sales, Customer Service, and HQ Quality teams to manage and resolve quality concerns. Conduct early product reviews, engineering builds, and pre-launch evaluations to proactively identify quality risks. Drive root cause analysis and corrective actions for customer complaints, non-conforming materials, and field failures. Develop, track, and report quality performance metrics, trends and PPM improvement plans.. Support manufacturing and operation with hands-on quality and engineering expertise to ensure consistent execution. Recommend and implement improvements to product specifications, tolerances, and manufacturing processes to support cost-effective production. Lead or support rework, recall, and troubleshooting activities as required. Serve as a point of contact for regulatory and testing agencies, including CPSC, UL, and Intertek. Maintain oversight of controlled documentation systems to ensure compliance with quality certification requirements. Collaborate with HQ and factory partners, including overseas travel to China up to twice per year. Participate in industry and technical meetings, including OPEI product committees. Perform other duties as assigned. Requirements Does this role sound like a match for you? Here's what we're looking for: Bachelor’s degree in Engineering, Quality, Manufacturing, or a related field (or equivalent experience). 5+ years of experience in quality engineering, mechanical or electrical engineering, or product quality management. Hands-on experience with outdoor power equipment, robotics, electromechanical systems, or related technologies. Strong knowledge of quality tools and methodologies, including root cause analysis, FMEA, SPC, MSA, and APQP. Experience supporting new product development and commercialization efforts. Ability to interpret testing data and translate findings into actionable improvements. Strong project management and change management skills. Excellent communication and collaboration skills across all levels of the organization. High level of organization, responsiveness, and attention to detail in a fast-paced environment. Proficiency in Microsoft Office Suite, including advanced Excel capabilities. Willingness to travel domestically and internationally as needed. Benefits Benefits: You can count on our standard healthcare benefits, which include medical, dental, and vision coverage to keep you and your loved