{"schemaVersion":"jobsearcher.job.v1","id":"335ff0660ae7bf8a0d5fbf2c","url":"https://jobsearcher.com/jobs/335ff0660ae7bf8a0d5fbf2c","canonicalUrl":"https://jobsearcher.com/jobs/335ff0660ae7bf8a0d5fbf2c","title":"Senior Program Manager, GTM Operations","description":"Job Description\n\nPay Rate Range: $65.00 - $70.42/hr. on W2\r\nOpen to remote - West Coast PST hours\r\nDuties: OpportunityClient is building an adoption program for usage-based products across the Creativity & Productivity portfolio.\r\nThis role sits at the center of that transformation, offering meaningful exposure to how an enterprise business evolves and scales. It is a unique opportunity to help build something new and influence how it develops.\r\nThis role is part builder, part translator, and part connector. Initially, it spans three core areas:\r\nProgram Operations:The largest component of the role, focused on running the operational engine that keeps beta programs and launch activities moving forward.\r\nCustomer and Field Feedback Management:Navigating complex feedback and questions from customers and field teams.\r\nGo-To-Market Enablement and Launch Support:Translating insights into enablement materials and launch support that improve how enterprise customers experience our products.\r\nThe insights you surface from customers and field teams will directly inform and shape our adoption strategy.\r\nYou will partner closely with Customer Success, Sales, Product Marketing, Product Management, Engineering, and Analytics teams to ensure customer feedback influences product improvements, launch planning, and adoption initiatives.\r\nThe ideal candidate is highly organized, customer-focused, and comfortable working across functions to help unlock strategic outcomes.\r\nWhat You'll Do:\r\nProgram Operations:Support the execution and day-to-day management of customer beta programs for usage reporting solutions.\r\nCoordinate onboarding, engagement, and communications with beta customers.\r\nOwn program logistics, including timelines, milestones, action items, risks, and dependencies across workstreams, while holding stakeholders accountable for committed deliverables.\r\nIdentify opportunities to leverage AI tools to reduce manual tracking, reporting, and administrative work.\r\nCustomer and Field Feedback Management:Serve as the central point of coordination for high volumes of feedback and inquiries from customers, Sales, and Customer Success Managers.\r\nAggregate, synthesize, and categorize feedback into clear themes and actionable recommendations.\r\nDevelop recurring reports and executive summaries highlighting customer sentiment, product gaps, and growth opportunities.\r\nPartner with Product, Data, and other cross-functional teams to ensure customer insights inform product development and prioritization decisions.\r\nMonitor adoption trends and customer satisfaction metrics, translating insights into recommendations that influence strategy.\r\nGo-To-Market and Launch Support:Coordinate field enablement materials, messaging, FAQs, and launch communications.\r\nSupport planning and execution of General Availability (GA) launches.\r\nDraft customer-facing content, including messaging, FAQs, and launch materials, in partnership with Product Marketing to ensure alignment with broader positioning and brand standards.\r\nTrack launch readiness across Product, Marketing, Sales, and Customer Success teams.\r\nMeasure post-launch adoption and engagement and identify opportunities for improvement.\r\nSkills: What You'll Bring\r\nRequired Qualifications:Bachelor's degree in Marketing, Business, Communications, or a related field. MBA nice to have.\r\n6-8 years of experience in Product Marketing, GTM Operations, Program Management, Customer Marketing, Customer Success, or a related discipline.\r\nExperience supporting product launches, beta programs, customer engagement initiatives, or adoption programs.\r\nStrong writing skills and the ability to create polished customer-facing content, including messaging, FAQs, and launch materials. This is not a traditional brand or campaign-strategy PMM role; however, the ability to independently develop high-quality draft content, rather than solely briefing others, is important.\r\nAbility to create and contribute to executive-ready presentations, program updates, and launch communications.\r\nProven ability to collaborate effectively across cross-functional teams while navigating competing priorities with professionalism and composure.\r\nStrong analytical and problem-solving skills, including experience synthesizing both qualitative and quantitative feedback.\r\nExcellent project management and organizational skills, with the ability to manage multiple priorities simultaneously.\r\nDemonstrated experience applying AI tools to real-world product marketing or GTM workflows. This team actively uses AI in daily operations and values candidates who can introduce new approaches and best practices.\r\nA positive attitude, calm and respectful assertiveness, and a sense of humor will go a long way in this role.\r\nPreferred Qualifications:Experience with SaaS products or enterprise software; experience with usage-based business models is a plus.\r\nFamiliarity with customer adoption programs, product usage analytics, and customer engagement metrics.\r\nExperience partnering with field organizations, including Sales and Customer Success teams.\r\nEducation:Bachelor's degree in Marketing, Business, Communications, or related field; MBA a plus.","company":"Varite","rawCompany":"varite","city":"Millbrae","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-11-05T02:06:41.386Z","occupations":[{"code":"11-2021.00","title":"Marketing Managers","slug":"marketing-managers"},{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"},{"code":"13-1161.00","title":"Market Research Analysts and Marketing Specialists","slug":"market-research-analysts-and-marketing-specialists"}],"industries":[{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541613","title":"Marketing Consulting Services","slug":"marketing-consulting-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Senior Program Manager, GTM Operations","description":"Job Description\n\nPay Rate Range: $65.00 - $70.42/hr. on W2\r\nOpen to remote - West Coast PST hours\r\nDuties: OpportunityClient is building an adoption program for usage-based products across the Creativity & Productivity portfolio.\r\nThis role sits at the center of that transformation, offering meaningful exposure to how an enterprise business evolves and scales. It is a unique opportunity to help build something new and influence how it develops.\r\nThis role is part builder, part translator, and part connector. Initially, it spans three core areas:\r\nProgram Operations:The largest component of the role, focused on running the operational engine that keeps beta programs and launch activities moving forward.\r\nCustomer and Field Feedback Management:Navigating complex feedback and questions from customers and field teams.\r\nGo-To-Market Enablement and Launch Support:Translating insights into enablement materials and launch support that improve how enterprise customers experience our products.\r\nThe insights you surface from customers and field teams will directly inform and shape our adoption strategy.\r\nYou will partner closely with Customer Success, Sales, Product Marketing, Product Management, Engineering, and Analytics teams to ensure customer feedback influences product improvements, launch planning, and adoption initiatives.\r\nThe ideal candidate is highly organized, customer-focused, and comfortable working across functions to help unlock strategic outcomes.\r\nWhat You'll Do:\r\nProgram Operations:Support the execution and day-to-day management of customer beta programs for usage reporting solutions.\r\nCoordinate onboarding, engagement, and communications with beta customers.\r\nOwn program logistics, including timelines, milestones, action items, risks, and dependencies across workstreams, while holding stakeholders accountable for committed deliverables.\r\nIdentify opportunities to leverage AI tools to reduce manual tracking, reporting, and administrative work.\r\nCustomer and Field Feedback Management:Serve as the central point of coordination for high volumes of feedback and inquiries from customers, Sales, and Customer Success Managers.\r\nAggregate, synthesize, and categorize feedback into clear themes and actionable recommendations.\r\nDevelop recurring reports and executive summaries highlighting customer sentiment, product gaps, and growth opportunities.\r\nPartner with Product, Data, and other cross-functional teams to ensure customer insights inform product development and prioritization decisions.\r\nMonitor adoption trends and customer satisfaction metrics, translating insights into recommendations that influence strategy.\r\nGo-To-Market and Launch Support:Coordinate field enablement materials, messaging, FAQs, and launch communications.\r\nSupport planning and execution of General Availability (GA) launches.\r\nDraft customer-facing content, including messaging, FAQs, and launch materials, in partnership with Product Marketing to ensure alignment with broader positioning and brand standards.\r\nTrack launch readiness across Product, Marketing, Sales, and Customer Success teams.\r\nMeasure post-launch adoption and engagement and identify opportunities for improvement.\r\nSkills: What You'll Bring\r\nRequired Qualifications:Bachelor's degree in Marketing, Business, Communications, or a related field. MBA nice to have.\r\n6-8 years of experience in Product Marketing, GTM Operations, Program Management, Customer Marketing, Customer Success, or a related discipline.\r\nExperience supporting product launches, beta programs, customer engagement initiatives, or adoption programs.\r\nStrong writing skills and the ability to create polished customer-facing content, including messaging, FAQs, and launch materials. This is not a traditional brand or campaign-strategy PMM role; however, the ability to independently develop high-quality draft content, rather than solely briefing others, is important.\r\nAbility to create and contribute to executive-ready presentations, program updates, and launch communications.\r\nProven ability to collaborate effectively across cross-functional teams while navigating competing priorities with professionalism and composure.\r\nStrong analytical and problem-solving skills, including experience synthesizing both qualitative and quantitative feedback.\r\nExcellent project management and organizational skills, with the ability to manage multiple priorities simultaneously.\r\nDemonstrated experience applying AI tools to real-world product marketing or GTM workflows. This team actively uses AI in daily operations and values candidates who can introduce new approaches and best practices.\r\nA positive attitude, calm and respectful assertiveness, and a sense of humor will go a long way in this role.\r\nPreferred Qualifications:Experience with SaaS products or enterprise software; experience with usage-based business models is a plus.\r\nFamiliarity with customer adoption programs, product usage analytics, and customer engagement metrics.\r\nExperience partnering with field organizations, including Sales and Customer Success teams.\r\nEducation:Bachelor's degree in Marketing, Business, Communications, or related field; MBA a plus.","datePosted":"2026-11-05T02:06:41.386Z","dateModified":"2026-11-05T02:06:41.386Z","hiringOrganization":{"@type":"Organization","name":"Varite","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Millbrae","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"335ff0660ae7bf8a0d5fbf2c"},"url":"https://jobsearcher.com/jobs/335ff0660ae7bf8a0d5fbf2c"}}