{"schemaVersion":"jobsearcher.job.v1","id":"3355f70048903e35a37619b0","url":"https://jobsearcher.com/jobs/3355f70048903e35a37619b0","canonicalUrl":"https://jobsearcher.com/jobs/3355f70048903e35a37619b0","title":"Workforce Management- Process Developers","description":"Role : WFM (Workforce Management- Process Developers)\nLocation : Frisco , TX (onsite)\nDuration : 12 Months\nResponsibilities:\nMonitors and manages activities to support service level agreements\nMonitors real-time agent schedule adherence\nMonitors attendance\nDevelops and maintains scheduling information.\nScheduling, re-scheduling and optimization of meetings, coaching and other activities\nOptimizes breaks the day of or day before the actual schedule\nConducts root cause analysis of SLA deviations, action plan development and resolution\nProduces and analyzes daily efficiency reports\nPublish reports required by stakeholders\nAttends centralized or site management meeting, as required\nSupports process improvements, Lean/Six Sigma projects\nOther assigned tasks as required by the business\nMinimum qualifications :\nCollege Graduate is an advantage\nExcellent comm. skills – Verbal & Written\nGood Excel/Presentation skills\nEye for detail and quick response time\nPreferred qualifications:\nGood people connect with outstanding PR skills\nAbility to drive compliance & process adherence\nJob Type: Contract\nBenefits:\n401(k)\nDental insurance\nHealth insurance\nAbility to Commute:\nFrisco, TX 75033 (Preferred)\nAbility to Relocate:\nFrisco, TX 75033: Relocate before starting work (Preferred)\nWork Location: In person","company":"Techspacesolutions3","rawCompany":"techspacesolutions3","city":"Frisco","state":"TX","isRemote":false,"isActive":false,"createdAt":"2026-08-06T11:37:59.963Z","occupations":[{"code":"13-1111.00","title":"Management Analysts","slug":"management-analysts"},{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"},{"code":"13-1199.00","title":"Business Operations Specialists, All Other","slug":"business-operations-specialists-all-other"}],"industries":[{"code":"541611","title":"Administrative Management and General Management Consulting Services","slug":"administrative-management-and-general-management-consulting-services"},{"code":"541618","title":"Other Management Consulting Services","slug":"other-management-consulting-services"},{"code":"541612","title":"Human Resources Consulting Services","slug":"human-resources-consulting-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Workforce Management- Process Developers","description":"Role : WFM (Workforce Management- Process Developers)\nLocation : Frisco , TX (onsite)\nDuration : 12 Months\nResponsibilities:\nMonitors and manages activities to support service level agreements\nMonitors real-time agent schedule adherence\nMonitors attendance\nDevelops and maintains scheduling information.\nScheduling, re-scheduling and optimization of meetings, coaching and other activities\nOptimizes breaks the day of or day before the actual schedule\nConducts root cause analysis of SLA deviations, action plan development and resolution\nProduces and analyzes daily efficiency reports\nPublish reports required by stakeholders\nAttends centralized or site management meeting, as required\nSupports process improvements, Lean/Six Sigma projects\nOther assigned tasks as required by the business\nMinimum qualifications :\nCollege Graduate is an advantage\nExcellent comm. skills – Verbal & Written\nGood Excel/Presentation skills\nEye for detail and quick response time\nPreferred qualifications:\nGood people connect with outstanding PR skills\nAbility to drive compliance & process adherence\nJob Type: Contract\nBenefits:\n401(k)\nDental insurance\nHealth insurance\nAbility to Commute:\nFrisco, TX 75033 (Preferred)\nAbility to Relocate:\nFrisco, TX 75033: Relocate before starting work (Preferred)\nWork Location: In person","datePosted":"2026-08-06T11:37:59.963Z","dateModified":"2026-08-06T11:37:59.963Z","hiringOrganization":{"@type":"Organization","name":"Techspacesolutions3","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Frisco","addressRegion":"TX","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"3355f70048903e35a37619b0"},"url":"https://jobsearcher.com/jobs/3355f70048903e35a37619b0"}}