{"schemaVersion":"jobsearcher.job.v1","id":"331a2b4a9ef06626daccc3ae","url":"https://jobsearcher.com/jobs/331a2b4a9ef06626daccc3ae","canonicalUrl":"https://jobsearcher.com/jobs/331a2b4a9ef06626daccc3ae","title":"Client Services Coordinator","description":"Job Title: Client Services Coordinator\nCompany: Trusted Restorer\nLocation: Lenexa, KS\nJob Type: Full-Time\n\nAbout More Floods:\nTrusted Restorer, a member-based consulting organization serving the property damage restoration industry and headquartered in Lenexa, Kansas, is actively seeking an Inside Customer Services Coordinator to collaborate with our members, aiding them in maximizing the value of their membership. As a small and dynamic company, you will assume a pivotal role in proactively engaging our members through calls and written correspondence to uphold high levels of satisfaction and retention. Additionally, you will work closely with our marketing and sales teams, contributing to ongoing initiatives for new member development while providing essential project management and administrative support.\nThe successful candidate for this role will also manage correspondence with prospective and existing members, ensuring seamless communication within our team to maintain the alignment of marketing campaigns. In this role, you will be responsible for both making outgoing calls and receiving incoming calls from our current members, effectively addressing their needs. Furthermore, the successful candidate will be expected to develop a comprehensive understanding of our diverse offerings and member support policies and know when to escalate issues to management for resolution.\n\nResponsibilities:\nAs a Client Services Coordinator at Trusted Restorer, you will play a vital role in enhancing member satisfaction and assisting our marketing department in delivering exceptional customer service. Your responsibilities will include:\nTake a proactive approach to gauge member satisfaction levels and lead the development of methods to enhance them through the implementation of Member Roadmaps while maintaining regular communication with members.\nUpdating the company database by inputting information from each correspondence and ensuring that member information is kept current.\nWorking on special short-term projects to offer customized support, tailored to the unique needs of our members.\nAssisting in creating innovative ways to deliver excellent customer service.\nSupporting the marketing department by scheduling and organizing specialized marketing projects and providing administrative support.\n\nTo excel in this role, you should meet the following requirements:\n4+ years of experience in marketing, advertising, or customer service support.\nStrong attention to detail to ensure accuracy and consistency in member interactions.\nA strong desire and ability to work collaboratively within a fast-paced, tight-knit team.\nExceptional verbal and written communication skills to effectively interact with members and team members.\nProficiency with MS Office applications to assist in database management and administrative tasks.\nExperience working in a Customer Relationship Management (CRM) database is required.\nA strong sense of professionalism and discretion is necessary when handling sensitive member information.\n\nCompensation & Benefits:\nSalary plus bonus plan – target compensation is $55,000-$65,000/year.\nBenefits Package (limited insurance).\nPaid Time Off (PTO) and Paid Holidays.\nCasual Dress.\nRelaxed Small Office Environment.\nWork-Life Balance, no weekends required.\n\nIf you are a dedicated, detail-oriented professional with a passion for customer service and a desire to contribute to a dynamic team, we encourage you to apply for this position.\n\nHow to Apply:\nTo apply for the Client Services Coordinator position at Trusted Restorer in Lenexa, KS, please submit your resume and a cover letter detailing your relevant experience and qualifications. We look forward to welcoming a dedicated team member who shares our commitment to providing top-notch service to our valued members.","company":"HighGround","rawCompany":"highground","city":"Lenexa","state":"KS","isRemote":false,"isActive":false,"createdAt":"2026-04-14T10:44:00.360Z","occupations":[{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"},{"code":"43-4021.00","title":"Correspondence Clerks","slug":"correspondence-clerks"},{"code":"43-4171.00","title":"Receptionists and Information Clerks","slug":"receptionists-and-information-clerks"}],"industries":[{"code":"238990","title":"All Other Specialty Trade Contractors","slug":"all-other-specialty-trade-contractors"},{"code":"561499","title":"All Other Business Support Services","slug":"all-other-business-support-services"},{"code":"541890","title":"Other Services Related to Advertising","slug":"other-services-related-to-advertising"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Client Services Coordinator","description":"Job Title: Client Services Coordinator\nCompany: Trusted Restorer\nLocation: Lenexa, KS\nJob Type: Full-Time\n\nAbout More Floods:\nTrusted Restorer, a member-based consulting organization serving the property damage restoration industry and headquartered in Lenexa, Kansas, is actively seeking an Inside Customer Services Coordinator to collaborate with our members, aiding them in maximizing the value of their membership. As a small and dynamic company, you will assume a pivotal role in proactively engaging our members through calls and written correspondence to uphold high levels of satisfaction and retention. Additionally, you will work closely with our marketing and sales teams, contributing to ongoing initiatives for new member development while providing essential project management and administrative support.\nThe successful candidate for this role will also manage correspondence with prospective and existing members, ensuring seamless communication within our team to maintain the alignment of marketing campaigns. In this role, you will be responsible for both making outgoing calls and receiving incoming calls from our current members, effectively addressing their needs. Furthermore, the successful candidate will be expected to develop a comprehensive understanding of our diverse offerings and member support policies and know when to escalate issues to management for resolution.\n\nResponsibilities:\nAs a Client Services Coordinator at Trusted Restorer, you will play a vital role in enhancing member satisfaction and assisting our marketing department in delivering exceptional customer service. Your responsibilities will include:\nTake a proactive approach to gauge member satisfaction levels and lead the development of methods to enhance them through the implementation of Member Roadmaps while maintaining regular communication with members.\nUpdating the company database by inputting information from each correspondence and ensuring that member information is kept current.\nWorking on special short-term projects to offer customized support, tailored to the unique needs of our members.\nAssisting in creating innovative ways to deliver excellent customer service.\nSupporting the marketing department by scheduling and organizing specialized marketing projects and providing administrative support.\n\nTo excel in this role, you should meet the following requirements:\n4+ years of experience in marketing, advertising, or customer service support.\nStrong attention to detail to ensure accuracy and consistency in member interactions.\nA strong desire and ability to work collaboratively within a fast-paced, tight-knit team.\nExceptional verbal and written communication skills to effectively interact with members and team members.\nProficiency with MS Office applications to assist in database management and administrative tasks.\nExperience working in a Customer Relationship Management (CRM) database is required.\nA strong sense of professionalism and discretion is necessary when handling sensitive member information.\n\nCompensation & Benefits:\nSalary plus bonus plan – target compensation is $55,000-$65,000/year.\nBenefits Package (limited insurance).\nPaid Time Off (PTO) and Paid Holidays.\nCasual Dress.\nRelaxed Small Office Environment.\nWork-Life Balance, no weekends required.\n\nIf you are a dedicated, detail-oriented professional with a passion for customer service and a desire to contribute to a dynamic team, we encourage you to apply for this position.\n\nHow to Apply:\nTo apply for the Client Services Coordinator position at Trusted Restorer in Lenexa, KS, please submit your resume and a cover letter detailing your relevant experience and qualifications. We look forward to welcoming a dedicated team member who shares our commitment to providing top-notch service to our valued members.","datePosted":"2026-04-14T10:44:00.360Z","dateModified":"2026-04-14T10:44:00.360Z","hiringOrganization":{"@type":"Organization","name":"HighGround","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Lenexa","addressRegion":"KS","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"331a2b4a9ef06626daccc3ae"},"url":"https://jobsearcher.com/jobs/331a2b4a9ef06626daccc3ae"}}