{"schemaVersion":"jobsearcher.job.v1","id":"32e39e3cd8f4749efb6795ab","url":"https://jobsearcher.com/jobs/32e39e3cd8f4749efb6795ab","canonicalUrl":"https://jobsearcher.com/jobs/32e39e3cd8f4749efb6795ab","title":"PROGRAM MANAGER","description":"Join Buckelew and work with great people doing great things! Buckelew Programs is a leading provider of behavioral healthcare services in the North Bay, providing compassionate mental health, supported housing and substance use treatment.\nWe are hiring a Program Manager to provide leadership, direction, and oversight to the new Buckelew Employment Service (BES) team. The BES program will utilize the Individual Placement and Support (IPS) model to support people living with behavioral health conditions to work regular jobs of their choosing. In this role, you will be responsible for guiding and empowering staff, managing daily operations, and representing the program with external partners including police and fire departments, local governments, social service providers, and community organizations. You will support strategic planning, budgeting, compliance, and program development while ensuring services align with Buckelew Programs’ mission and values.\nRESPONSIBILITIES\nAdministrative\nOversee daily operations, program growth, staffing, and development of assigned program(s).\nAssist in setting annual goals, objectives, and activities in consultation with the Program Director.\nPartner with the Finance team to prepare and manage budgets; monitor revenues and expenses; approve program expenditures in line with budget authority.\nSupport Team Leaders with administrative and clinical recordkeeping tasks.\nMonitors outcomes to meet fidelity of IPS model and implements quality improvement plans.\nArranges for IPS supported employment fidelity reviews. Assists with the development of fidelity action plans based on recommendations from the fidelity report.\nActs as a liaison to other department coordinators and administrators at the agency.\nMaintains regular communication with mental health supervisors to ensure that services are integrated, to resolve issues, and to act as a proponent for employment.\nLeads or participates in steering committee meetings to help with IPS supported employment implementation and sustainability.\nEnsure safety protocols are consistently implemented across program sites.\nOversee fleet management responsibilities.\nStaff Management\nDevelop and manage staff schedules to meet operational needs.\nHire, train, supervise, and evaluate staff and volunteers in accordance with agency policies.\nProvide consultation, supervision, coaching, and performance feedback to staff.\nShare on-call responsibilities as needed.\nFacilitate individual, team, and all-staff meetings.\nAssigns employment specialist to one or two mental health teams. Attends each mental health treatment team monthly meeting to enhance integrated services.\nProvides frequent (weekly or every other week) field mentoring for specialists who are new to their jobs, and those with outcomes that are less than desired.\nOversee records requests and subpoena responses in collaboration with Quality and Compliance staff.\nClinical Oversight and Service\nGuide and support staff in planning and implementing client care and documentation.\nProvide crisis intervention and management services as needed.\nCollects client outcomes monthly. Shares outcomes for the program, as well as individual practitioners, with the IPS supported employment team each quarter.\nSupports team members set goals for improvement. Reviews individual outcomes with each practitioner and develops written plans for improvement. Helps specialists refine their skills so they can improve outcomes.\nEnsure services are delivered with cultural sensitivity and in the preferred language of clients and families.\nProvides IPS supported employment services to a caseload of two to three people.\nProgram Quality and Compliance\nEnsure services adhere to documentation standards, evidence-based practices, and client-centered care.\nMonitor compliance with legal, regulatory, and contractual requirements, including CARF, CCL, and other certifications.\nOversee quality assurance activities, including chart reviews, incident reporting, and outcome tracking.\nReview and provide feedback on staff documentation at least quarterly.\nCommunity Outreach & Engagement\nBuild and maintain partnerships with state and local organizations.\nRepresent the program through public speaking, advocacy, and participation in community events.\nCollaborate with the Development team to support funding proposals.\nCollaborate and partner with local businesses to increase job pathways.\nMaintain knowledge of employment fairs, job resources and education that supports employment development.\nMaintain knowledge of community resources and connect clients and families withappropriate support.\nParticipate in committees, task forces, and peer/family support networks.\nEducation & Experience\nMaster’s or Bachelor’s degree in Social Sciences, Nursing, or related field; or certification as a Peer Support Specialist, Patient Navigator, Community Health Advocate, or in Alcohol/Drug Counseling. Equivalent experience may be considered.\nMinimum five years’ experience in a behavioral health organization.\nAt least five years of supervisory experience.\nStrong understanding of family and group dynamics, crisis management, treatment planning, and documentation requirements.\nExperience with Electronic Health Record (EHR) systems preferred.\nExperience working with first responders preferred.\nProfessional Skills\nFluency in English required; bilingual English/Spanish preferred.\nStrong organizational, communication, and leadership skills.\nAbility to remain calm, professional, and flexible in fast-paced situations.\nSkilled in Microsoft Office (Word, Excel, Outlook).\nReliable, ethical, and collaborative team player.\nValid California driver’s license, insurable driving record, and reliable transportation required.\nMust pass a LiveScan fingerprint background check.\nFirst Aid/CPR certification may be required depending on program needs.\nPHYSICAL REQUIREMENTS\nAbility to lift up to 30 pounds and perform intermittent activities such as bending, kneeling, squatting, reaching, pushing, and pulling.\nAbility to sustain extended activities including driving, standing, typing, writing, and sitting.\nGreat Benefits! Medical, dental, vision and life and long-term disability insurance, Employee Assistance Program, flexible spending accounts for health, dependent and transit costs, retirement savings plan with company match, eligibility for loan forgiveness, continuing education credits available through our learning management system, and generous paid time off.\nWe are an Equal Opportunity Employer committed to creating a workplace that celebrates diversity, promotes equality, and fosters inclusion. We encourage applications from individuals of all backgrounds, experiences, and perspectives.","company":"Buckelew Programs","rawCompany":"buckelew programs","city":"Santa Rosa","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-08-08T11:31:50.956Z","occupations":[{"code":"11-9151.00","title":"Social and Community Service Managers","slug":"social-and-community-service-managers"},{"code":"21-1023.00","title":"Mental Health and Substance Abuse Social Workers","slug":"mental-health-and-substance-abuse-social-workers"},{"code":"11-9111.00","title":"Medical and Health Services Managers","slug":"medical-and-health-services-managers"}],"industries":[{"code":"621420","title":"Outpatient Mental Health and Substance Abuse Centers","slug":"outpatient-mental-health-and-substance-abuse-centers"},{"code":"624190","title":"Other Individual and Family Services","slug":"other-individual-and-family-services"},{"code":"623220","title":"Residential Mental Health and Substance Abuse Facilities","slug":"residential-mental-health-and-substance-abuse-facilities"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"PROGRAM MANAGER","description":"Join Buckelew and work with great people doing great things! Buckelew Programs is a leading provider of behavioral healthcare services in the North Bay, providing compassionate mental health, supported housing and substance use treatment.\nWe are hiring a Program Manager to provide leadership, direction, and oversight to the new Buckelew Employment Service (BES) team. The BES program will utilize the Individual Placement and Support (IPS) model to support people living with behavioral health conditions to work regular jobs of their choosing. In this role, you will be responsible for guiding and empowering staff, managing daily operations, and representing the program with external partners including police and fire departments, local governments, social service providers, and community organizations. You will support strategic planning, budgeting, compliance, and program development while ensuring services align with Buckelew Programs’ mission and values.\nRESPONSIBILITIES\nAdministrative\nOversee daily operations, program growth, staffing, and development of assigned program(s).\nAssist in setting annual goals, objectives, and activities in consultation with the Program Director.\nPartner with the Finance team to prepare and manage budgets; monitor revenues and expenses; approve program expenditures in line with budget authority.\nSupport Team Leaders with administrative and clinical recordkeeping tasks.\nMonitors outcomes to meet fidelity of IPS model and implements quality improvement plans.\nArranges for IPS supported employment fidelity reviews. Assists with the development of fidelity action plans based on recommendations from the fidelity report.\nActs as a liaison to other department coordinators and administrators at the agency.\nMaintains regular communication with mental health supervisors to ensure that services are integrated, to resolve issues, and to act as a proponent for employment.\nLeads or participates in steering committee meetings to help with IPS supported employment implementation and sustainability.\nEnsure safety protocols are consistently implemented across program sites.\nOversee fleet management responsibilities.\nStaff Management\nDevelop and manage staff schedules to meet operational needs.\nHire, train, supervise, and evaluate staff and volunteers in accordance with agency policies.\nProvide consultation, supervision, coaching, and performance feedback to staff.\nShare on-call responsibilities as needed.\nFacilitate individual, team, and all-staff meetings.\nAssigns employment specialist to one or two mental health teams. Attends each mental health treatment team monthly meeting to enhance integrated services.\nProvides frequent (weekly or every other week) field mentoring for specialists who are new to their jobs, and those with outcomes that are less than desired.\nOversee records requests and subpoena responses in collaboration with Quality and Compliance staff.\nClinical Oversight and Service\nGuide and support staff in planning and implementing client care and documentation.\nProvide crisis intervention and management services as needed.\nCollects client outcomes monthly. Shares outcomes for the program, as well as individual practitioners, with the IPS supported employment team each quarter.\nSupports team members set goals for improvement. Reviews individual outcomes with each practitioner and develops written plans for improvement. Helps specialists refine their skills so they can improve outcomes.\nEnsure services are delivered with cultural sensitivity and in the preferred language of clients and families.\nProvides IPS supported employment services to a caseload of two to three people.\nProgram Quality and Compliance\nEnsure services adhere to documentation standards, evidence-based practices, and client-centered care.\nMonitor compliance with legal, regulatory, and contractual requirements, including CARF, CCL, and other certifications.\nOversee quality assurance activities, including chart reviews, incident reporting, and outcome tracking.\nReview and provide feedback on staff documentation at least quarterly.\nCommunity Outreach & Engagement\nBuild and maintain partnerships with state and local organizations.\nRepresent the program through public speaking, advocacy, and participation in community events.\nCollaborate with the Development team to support funding proposals.\nCollaborate and partner with local businesses to increase job pathways.\nMaintain knowledge of employment fairs, job resources and education that supports employment development.\nMaintain knowledge of community resources and connect clients and families withappropriate support.\nParticipate in committees, task forces, and peer/family support networks.\nEducation & Experience\nMaster’s or Bachelor’s degree in Social Sciences, Nursing, or related field; or certification as a Peer Support Specialist, Patient Navigator, Community Health Advocate, or in Alcohol/Drug Counseling. Equivalent experience may be considered.\nMinimum five years’ experience in a behavioral health organization.\nAt least five years of supervisory experience.\nStrong understanding of family and group dynamics, crisis management, treatment planning, and documentation requirements.\nExperience with Electronic Health Record (EHR) systems preferred.\nExperience working with first responders preferred.\nProfessional Skills\nFluency in English required; bilingual English/Spanish preferred.\nStrong organizational, communication, and leadership skills.\nAbility to remain calm, professional, and flexible in fast-paced situations.\nSkilled in Microsoft Office (Word, Excel, Outlook).\nReliable, ethical, and collaborative team player.\nValid California driver’s license, insurable driving record, and reliable transportation required.\nMust pass a LiveScan fingerprint background check.\nFirst Aid/CPR certification may be required depending on program needs.\nPHYSICAL REQUIREMENTS\nAbility to lift up to 30 pounds and perform intermittent activities such as bending, kneeling, squatting, reaching, pushing, and pulling.\nAbility to sustain extended activities including driving, standing, typing, writing, and sitting.\nGreat Benefits! Medical, dental, vision and life and long-term disability insurance, Employee Assistance Program, flexible spending accounts for health, dependent and transit costs, retirement savings plan with company match, eligibility for loan forgiveness, continuing education credits available through our learning management system, and generous paid time off.\nWe are an Equal Opportunity Employer committed to creating a workplace that celebrates diversity, promotes equality, and fosters inclusion. We encourage applications from individuals of all backgrounds, experiences, and perspectives.","datePosted":"2026-08-08T11:31:50.956Z","dateModified":"2026-08-08T11:31:50.956Z","hiringOrganization":{"@type":"Organization","name":"Buckelew Programs","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Santa Rosa","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"32e39e3cd8f4749efb6795ab"},"url":"https://jobsearcher.com/jobs/32e39e3cd8f4749efb6795ab"}}