{"schemaVersion":"jobsearcher.job.v1","id":"32b104d2a8fc334d7f7ef1be","url":"https://jobsearcher.com/jobs/32b104d2a8fc334d7f7ef1be","canonicalUrl":"https://jobsearcher.com/jobs/32b104d2a8fc334d7f7ef1be","title":"Branch Associate","description":"TITLE: Branch Associate\nSalary Level: Hourly\n\nFLSA Classification: Non-Exempt\nDepartment: Store\n\nRev Date: 5.02.2025\nReports to: Branch Manager\n\nA Branch Associate is a dedicated and customer-focused team member who provides exceptional service and support at our branch location. The Branch Associate should possess strong product knowledge, excellent communication skills, and the ability to efficiently assist customers while maintaining branch operations to generate revenue. This role offers an opportunity to contribute to a dynamic team while delivering excellent customer service and operational support.\nEssential Duties and Responsibilities:\nProvide expert product knowledge to assist customers in person, over the phone, and via email, ensuring prompt solutions and increased sales.\nDeliver outstanding customer service through strong interpersonal skills and active listening.\nSafely handle and load products into customers’ vehicles for secure transport.\nMaintain a clean and organized store environment, including restocking, front-facing, dusting shelves, and general housekeeping duties such as sweeping and mopping.\nPerform accurate data entry and retrieval in the computer system, including processing customer orders, branch transfers, quotations, inventory details, and pricing.\nClearly communicate company policies regarding purchases, returns, credit terms, and other relevant procedures.\nConduct accurate cycle counts and inventory management as needed.\nOperate a forklift safely and efficiently.\nBuild and maintain strong relationships with customers by providing after-sales service, securing repeat business, sharing promotions, and cross-selling products.\nWill be required to perform other duties as requested, directed or assigned.\nRequired Competencies, Knowledge, Skills, & Abilities:\nStrong product knowledge with the ability to provide recommendations and solutions.\nExcellent communication and customer service skills.\nStrong written and verbal communication skills\nAbility to multi-task and work in a fast-paced environment.\nBasic computer knowledge\nExperience with data entry and inventory management systems preferred.\nForklift certification and ability to maintain certification.\nPhysical ability to lift and handle products safely.\nEducation & Experience:\nHigh School Diploma or General Education Degree (GED)\nOne year HVAC industry experience\nGeneral knowledge of HVAC products preferred\nSupervisory Responsibilities:\nNone\nPhysical Demands:\nRequired to lift up to 75 lbs.\nRegularly required to sit, stand, walk, bend, reach, twist, stretch, kneel, squat, push, pull, and move about the facility for the entirety of the shift.\nWork Environment:\nLocation of position : Dallas, TX\nBackground checks and drug tests required\nPossess and maintain a valid driver’s license\nWork will generally be performed in an retail work environment.\nMay be exposed to Warehouse/Shop elements such as noise, dust, odors, fumes, and oils.\nMay be required to work hours other than the regular schedule\nThese statements are intended to describe the general nature and level of work to be performed and are not intended to be an all-inclusive list of responsibilities and duties.","company":"Inscodistributinginc","rawCompany":"inscodistributinginc","city":"Dallas","state":"TX","isRemote":false,"isActive":false,"createdAt":"2026-07-21T12:13:38.488Z","occupations":[{"code":"41-2031.00","title":"Retail Salespersons","slug":"retail-salespersons"},{"code":"41-9099.00","title":"Sales and Related Workers, All Other","slug":"sales-and-related-workers-all-other"},{"code":"53-7065.00","title":"Stockers and Order Fillers","slug":"stockers-and-order-fillers"}],"industries":[{"code":"423730","title":"Warm Air Heating and Air-Conditioning Equipment and Supplies Merchant Wholesalers","slug":"warm-air-heating-and-air-conditioning-equipment-and-supplies-merchant-wholesalers"},{"code":"423720","title":"Plumbing and Heating Equipment and Supplies (Hydronics) Merchant Wholesalers","slug":"plumbing-and-heating-equipment-and-supplies-hydronics-merchant-wholesalers"},{"code":"238220","title":"Plumbing, Heating, and Air-Conditioning Contractors","slug":"plumbing-heating-and-air-conditioning-contractors"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Branch Associate","description":"TITLE: Branch Associate\nSalary Level: Hourly\n\nFLSA Classification: Non-Exempt\nDepartment: Store\n\nRev Date: 5.02.2025\nReports to: Branch Manager\n\nA Branch Associate is a dedicated and customer-focused team member who provides exceptional service and support at our branch location. The Branch Associate should possess strong product knowledge, excellent communication skills, and the ability to efficiently assist customers while maintaining branch operations to generate revenue. This role offers an opportunity to contribute to a dynamic team while delivering excellent customer service and operational support.\nEssential Duties and Responsibilities:\nProvide expert product knowledge to assist customers in person, over the phone, and via email, ensuring prompt solutions and increased sales.\nDeliver outstanding customer service through strong interpersonal skills and active listening.\nSafely handle and load products into customers’ vehicles for secure transport.\nMaintain a clean and organized store environment, including restocking, front-facing, dusting shelves, and general housekeeping duties such as sweeping and mopping.\nPerform accurate data entry and retrieval in the computer system, including processing customer orders, branch transfers, quotations, inventory details, and pricing.\nClearly communicate company policies regarding purchases, returns, credit terms, and other relevant procedures.\nConduct accurate cycle counts and inventory management as needed.\nOperate a forklift safely and efficiently.\nBuild and maintain strong relationships with customers by providing after-sales service, securing repeat business, sharing promotions, and cross-selling products.\nWill be required to perform other duties as requested, directed or assigned.\nRequired Competencies, Knowledge, Skills, & Abilities:\nStrong product knowledge with the ability to provide recommendations and solutions.\nExcellent communication and customer service skills.\nStrong written and verbal communication skills\nAbility to multi-task and work in a fast-paced environment.\nBasic computer knowledge\nExperience with data entry and inventory management systems preferred.\nForklift certification and ability to maintain certification.\nPhysical ability to lift and handle products safely.\nEducation & Experience:\nHigh School Diploma or General Education Degree (GED)\nOne year HVAC industry experience\nGeneral knowledge of HVAC products preferred\nSupervisory Responsibilities:\nNone\nPhysical Demands:\nRequired to lift up to 75 lbs.\nRegularly required to sit, stand, walk, bend, reach, twist, stretch, kneel, squat, push, pull, and move about the facility for the entirety of the shift.\nWork Environment:\nLocation of position : Dallas, TX\nBackground checks and drug tests required\nPossess and maintain a valid driver’s license\nWork will generally be performed in an retail work environment.\nMay be exposed to Warehouse/Shop elements such as noise, dust, odors, fumes, and oils.\nMay be required to work hours other than the regular schedule\nThese statements are intended to describe the general nature and level of work to be performed and are not intended to be an all-inclusive list of responsibilities and duties.","datePosted":"2026-07-21T12:13:38.488Z","dateModified":"2026-07-21T12:13:38.488Z","hiringOrganization":{"@type":"Organization","name":"Inscodistributinginc","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Dallas","addressRegion":"TX","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"32b104d2a8fc334d7f7ef1be"},"url":"https://jobsearcher.com/jobs/32b104d2a8fc334d7f7ef1be"}}