{"schemaVersion":"jobsearcher.job.v1","id":"328f166d91fc2ee35e7f2cda","url":"https://jobsearcher.com/jobs/328f166d91fc2ee35e7f2cda","canonicalUrl":"https://jobsearcher.com/jobs/328f166d91fc2ee35e7f2cda","title":"Lead Insurance Data Analyst","description":"Who are we and why should you join us?\r\nBetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world's largest online therapy service, providing affordable and convenient therapy across the globe. Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives forever. And we're not stopping there – as the unmet need for mental health services continues to grow, BetterHelp is committed to being part of the solution.\r\nAs the Lead Insurance Data Analyst at BetterHelp, you'll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. And as a mental health company, we take employee mental health just as seriously as we do our mission. We deeply invest in our team's well-being and professional development, because we know that business and individual growth go hand-in-hand. At BetterHelp, you'll carve your own path, make an immediate impact, and be challenged every day – with a supportive community behind you the whole way.\r\nWhat are we looking for?\r\nWe are looking for this candidate to possess experience in the healthcare sector, specifically within a data analysis role at a provider organization. They should have a solid understanding of the general documentation, billing, and follow-up processes that providers do with insurance companies.\r\nThis candidate should also be comfortable working with disparate data sets and joining them together for consolidated analyses, think CSVs, JSON, and writing SQL queries across multiple databases. They should also have strong communication skills to ensure the data is well understood and creates actionable insights. Experience with BigQuery, Looker, Mode, de-identification of PHI, AI-assisted analysis, and utilizing API calls to retrieve data is a plus.\r\nWhat will you do?\r\nProactively review trends in outstanding A/R, denials, and various payment issues to find areas of opportunity for the department\r\nPull and join multiple data sources together, including the use of SQL, API calls for data, and downloading reports from internal system into Excel or Google Sheets\r\nCommunicate findings and recommendations with department and cross functional leadership for areas of improvement\r\nCreate monthly reporting packages to keep leadership informed of key metrics\r\nSupport ad-hoc data requests from leaders to support operational tasks\r\nMentor future hires into the department on best practices and procedures for data analysis\r\nWork with the RCM Operations Manager, Product, and External Vendors to influence healthcare data strategy\r\nIdentify opportunities to automate analyses and provide AI driven insights to increase overall department performance\r\nWhat will you NOT do?\r\nYou will NOT worry about \"runway\", \"cash left\", or \"how much time we have until the next round\". We have the startup DNA but we're fully backed and funded, all the way to success.\r\nYou will NOT be confined to your \"job\". You will get involved in product, marketing, business strategy, and almost everything we do.\r\nYou will NOT be bogged down by office politics, ego, or bad attitude. Only positive, pleasure-to-work-with people are allowed here!\r\nYou will NOT get yourself burned out. We work hard but we believe in maintaining a sustainable work/life balance. Really.\r\nCan I work remotely?\r\nYes. We operate on PST and candidates in any time zone are welcome to apply. We ask employees to travel to our San Jose, CA office up to three times per year plus one company-wide offsite to collaborate in person and strengthen working relationships. Travel expenses are covered and reasonable accommodations are made for those under unique circumstances who cannot travel.\r\nRequirements\r\n5+ years of experience in the healthcare space, preferably in an existing role performing data analysis and opportunity identification in billing and follow-up functions with insurance companies on behalf of providers\r\nSignificant understanding of the claim submission process and common pain points that delay reimbursement from payers\r\nExposure to clinicians that provide mental health and/or telehealth services\r\nComfortable with ambiguity and seeks opportunities to shape operational strategy and initiatives\r\nThoughtful and operationally excellent with data to set up processes and frameworks to achieve individual and team success\r\nDesires an environment that fosters growth through open feedback and high autonomy\r\nBelieves in our company's mission to provide professional, affordable, and personalized therapy in a convenient online format\r\nBenefits\r\nRemote work with regular in-person bonding experiences sponsored by the company\r\nCompetitive compensation\r\nHolistic perks program (including free therapy, employee wellness, and more)\r\nExcellent health, dental, and vision coverage\r\n401(k) benefits with employer matching contribution\r\nThe chance to build something that changes lives – and that people love\r\nAny piece of hardware or software that will make you happy and productive\r\nAn awesome community of co-workers\r\nThe base salary range for this position is $110,000 - $130,000. In addition to the base salary, this position is eligible for a performance bonus and the extensive benefits listed here (subject to eligibility requirements): Teladoc Health Benefits 2026. Total compensation is based on several factors – including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable to all full-time positions.\r\nAt BetterHelp we thrive on difference and individuality, and as part of the Teladoc Health family, we are proud to be an Equal Opportunity Employer. We never have and never will discriminate against any job candidate or employee due to age, race, ethnicity, religion, sex, color, national origin, gender, gender identity, sexual orientation, medical condition, marital status, parental status, disability, or Veteran status.\r\nJ-18808-Ljbffr","company":"BetterHelp","rawCompany":"betterhelp","city":"Mountain View","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-04-09T08:03:40.731Z","occupations":[{"code":"15-2051.01","title":"Business Intelligence Analysts","slug":"business-intelligence-analysts"},{"code":"15-1243.01","title":"Data Warehousing Specialists","slug":"data-warehousing-specialists"},{"code":"15-1211.01","title":"Health Informatics Specialists","slug":"health-informatics-specialists"}],"industries":[{"code":"524298","title":"All Other Insurance Related Activities","slug":"all-other-insurance-related-activities"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Lead Insurance Data Analyst","description":"Who are we and why should you join us?\r\nBetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world's largest online therapy service, providing affordable and convenient therapy across the globe. Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives forever. And we're not stopping there – as the unmet need for mental health services continues to grow, BetterHelp is committed to being part of the solution.\r\nAs the Lead Insurance Data Analyst at BetterHelp, you'll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. And as a mental health company, we take employee mental health just as seriously as we do our mission. We deeply invest in our team's well-being and professional development, because we know that business and individual growth go hand-in-hand. At BetterHelp, you'll carve your own path, make an immediate impact, and be challenged every day – with a supportive community behind you the whole way.\r\nWhat are we looking for?\r\nWe are looking for this candidate to possess experience in the healthcare sector, specifically within a data analysis role at a provider organization. They should have a solid understanding of the general documentation, billing, and follow-up processes that providers do with insurance companies.\r\nThis candidate should also be comfortable working with disparate data sets and joining them together for consolidated analyses, think CSVs, JSON, and writing SQL queries across multiple databases. They should also have strong communication skills to ensure the data is well understood and creates actionable insights. Experience with BigQuery, Looker, Mode, de-identification of PHI, AI-assisted analysis, and utilizing API calls to retrieve data is a plus.\r\nWhat will you do?\r\nProactively review trends in outstanding A/R, denials, and various payment issues to find areas of opportunity for the department\r\nPull and join multiple data sources together, including the use of SQL, API calls for data, and downloading reports from internal system into Excel or Google Sheets\r\nCommunicate findings and recommendations with department and cross functional leadership for areas of improvement\r\nCreate monthly reporting packages to keep leadership informed of key metrics\r\nSupport ad-hoc data requests from leaders to support operational tasks\r\nMentor future hires into the department on best practices and procedures for data analysis\r\nWork with the RCM Operations Manager, Product, and External Vendors to influence healthcare data strategy\r\nIdentify opportunities to automate analyses and provide AI driven insights to increase overall department performance\r\nWhat will you NOT do?\r\nYou will NOT worry about \"runway\", \"cash left\", or \"how much time we have until the next round\". We have the startup DNA but we're fully backed and funded, all the way to success.\r\nYou will NOT be confined to your \"job\". You will get involved in product, marketing, business strategy, and almost everything we do.\r\nYou will NOT be bogged down by office politics, ego, or bad attitude. Only positive, pleasure-to-work-with people are allowed here!\r\nYou will NOT get yourself burned out. We work hard but we believe in maintaining a sustainable work/life balance. Really.\r\nCan I work remotely?\r\nYes. We operate on PST and candidates in any time zone are welcome to apply. We ask employees to travel to our San Jose, CA office up to three times per year plus one company-wide offsite to collaborate in person and strengthen working relationships. Travel expenses are covered and reasonable accommodations are made for those under unique circumstances who cannot travel.\r\nRequirements\r\n5+ years of experience in the healthcare space, preferably in an existing role performing data analysis and opportunity identification in billing and follow-up functions with insurance companies on behalf of providers\r\nSignificant understanding of the claim submission process and common pain points that delay reimbursement from payers\r\nExposure to clinicians that provide mental health and/or telehealth services\r\nComfortable with ambiguity and seeks opportunities to shape operational strategy and initiatives\r\nThoughtful and operationally excellent with data to set up processes and frameworks to achieve individual and team success\r\nDesires an environment that fosters growth through open feedback and high autonomy\r\nBelieves in our company's mission to provide professional, affordable, and personalized therapy in a convenient online format\r\nBenefits\r\nRemote work with regular in-person bonding experiences sponsored by the company\r\nCompetitive compensation\r\nHolistic perks program (including free therapy, employee wellness, and more)\r\nExcellent health, dental, and vision coverage\r\n401(k) benefits with employer matching contribution\r\nThe chance to build something that changes lives – and that people love\r\nAny piece of hardware or software that will make you happy and productive\r\nAn awesome community of co-workers\r\nThe base salary range for this position is $110,000 - $130,000. In addition to the base salary, this position is eligible for a performance bonus and the extensive benefits listed here (subject to eligibility requirements): Teladoc Health Benefits 2026. Total compensation is based on several factors – including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable to all full-time positions.\r\nAt BetterHelp we thrive on difference and individuality, and as part of the Teladoc Health family, we are proud to be an Equal Opportunity Employer. We never have and never will discriminate against any job candidate or employee due to age, race, ethnicity, religion, sex, color, national origin, gender, gender identity, sexual orientation, medical condition, marital status, parental status, disability, or Veteran status.\r\nJ-18808-Ljbffr","datePosted":"2026-04-09T08:03:40.731Z","dateModified":"2026-04-09T08:03:40.731Z","hiringOrganization":{"@type":"Organization","name":"BetterHelp","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Mountain View","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"328f166d91fc2ee35e7f2cda"},"url":"https://jobsearcher.com/jobs/328f166d91fc2ee35e7f2cda"}}