{"schemaVersion":"jobsearcher.job.v1","id":"327661ab0bcdfdba09082bfd","url":"https://jobsearcher.com/jobs/327661ab0bcdfdba09082bfd","canonicalUrl":"https://jobsearcher.com/jobs/327661ab0bcdfdba09082bfd","title":"Office Manager","description":"Benefits\r\n401(k) matching\r\nBonus based on performance\r\nCompetitive salary\r\nEmployee discounts\r\nOpportunity for advancement\r\nPaid time off\r\nProfit sharing\r\nSigning bonus\r\nTraining & development\r\nRole Description\r\nAs an Office / Account Manager for Kyle Rourke - State Farm Agent, you are a key leader within the agency, balancing hands-on sales and service responsibilities with team oversight and office management. This role requires someone who is licensed, confident in holding others accountable, and skilled at keeping operations running smoothly while maintaining a supportive, team-oriented culture.\r\nYou'll act as a buffer between the team and the agent, helping communicate expectations, resolve issues, and keep everyone aligned. In addition to providing outstanding service and contributing to sales, you'll also be responsible for performance feedback, employee reviews, and ensuring the team meets established goals.\r\nResponsibilities\r\nDeliver excellent customer service through phone, email, and in-person interactions.\r\nAssist with sales conversations, policy changes, and cross-selling when appropriate.\r\nHold team members accountable to goals and expectations; follow up on performance.\r\nConduct employee check-ins and performance reviews.\r\nServe as a liaison between the agent and the team, helping communicate priorities and provide support.\r\nMonitor agency workflows and help maintain operational efficiency.\r\nSupport the agent in reviewing files, catching details, and ensuring compliance.\r\nHelp manage daily office needs and serve as a go-to resource for both team members and clients.\r\nQualifications\r\nActive insurance licenses required.\r\nExperience in insurance, customer service, sales, or office management preferred.\r\nPrior leadership experience and a natural ability to motivate and guide others.\r\nStrong organizational skills with attention to detail.\r\nProfessional, approachable, and confident communication style.\r\nAbility to take initiative, hold others accountable, and support team success in a fast-paced environment.\r\nJ-18808-Ljbffr","company":"State Farm","rawCompany":"state farm","city":"Hackensack","state":"NJ","isRemote":false,"isActive":true,"createdAt":"2026-08-09T01:10:29.578Z","occupations":[{"code":"43-1011.00","title":"First-Line Supervisors of Office and Administrative Support Workers","slug":"first-line-supervisors-of-office-and-administrative-support-workers"},{"code":"11-1021.00","title":"General and Operations Managers","slug":"general-and-operations-managers"},{"code":"11-3012.00","title":"Administrative Services Managers","slug":"administrative-services-managers"}],"industries":[{"code":"524210","title":"Insurance Agencies and Brokerages","slug":"insurance-agencies-and-brokerages"},{"code":"524298","title":"All Other Insurance Related Activities","slug":"all-other-insurance-related-activities"},{"code":"524126","title":"Direct Property and Casualty Insurance Carriers","slug":"direct-property-and-casualty-insurance-carriers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Office Manager","description":"Benefits\r\n401(k) matching\r\nBonus based on performance\r\nCompetitive salary\r\nEmployee discounts\r\nOpportunity for advancement\r\nPaid time off\r\nProfit sharing\r\nSigning bonus\r\nTraining & development\r\nRole Description\r\nAs an Office / Account Manager for Kyle Rourke - State Farm Agent, you are a key leader within the agency, balancing hands-on sales and service responsibilities with team oversight and office management. This role requires someone who is licensed, confident in holding others accountable, and skilled at keeping operations running smoothly while maintaining a supportive, team-oriented culture.\r\nYou'll act as a buffer between the team and the agent, helping communicate expectations, resolve issues, and keep everyone aligned. In addition to providing outstanding service and contributing to sales, you'll also be responsible for performance feedback, employee reviews, and ensuring the team meets established goals.\r\nResponsibilities\r\nDeliver excellent customer service through phone, email, and in-person interactions.\r\nAssist with sales conversations, policy changes, and cross-selling when appropriate.\r\nHold team members accountable to goals and expectations; follow up on performance.\r\nConduct employee check-ins and performance reviews.\r\nServe as a liaison between the agent and the team, helping communicate priorities and provide support.\r\nMonitor agency workflows and help maintain operational efficiency.\r\nSupport the agent in reviewing files, catching details, and ensuring compliance.\r\nHelp manage daily office needs and serve as a go-to resource for both team members and clients.\r\nQualifications\r\nActive insurance licenses required.\r\nExperience in insurance, customer service, sales, or office management preferred.\r\nPrior leadership experience and a natural ability to motivate and guide others.\r\nStrong organizational skills with attention to detail.\r\nProfessional, approachable, and confident communication style.\r\nAbility to take initiative, hold others accountable, and support team success in a fast-paced environment.\r\nJ-18808-Ljbffr","datePosted":"2026-08-09T01:10:29.578Z","dateModified":"2026-08-09T01:10:29.578Z","hiringOrganization":{"@type":"Organization","name":"State Farm","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Hackensack","addressRegion":"NJ","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"327661ab0bcdfdba09082bfd"},"url":"https://jobsearcher.com/jobs/327661ab0bcdfdba09082bfd"}}