{"schemaVersion":"jobsearcher.job.v1","id":"3260b167d9bb7d3c4a79d0ad","url":"https://jobsearcher.com/jobs/3260b167d9bb7d3c4a79d0ad","canonicalUrl":"https://jobsearcher.com/jobs/3260b167d9bb7d3c4a79d0ad","title":"ASSOCIATE TECHNOLOGY ADVOCATE","description":"Salary: $41,000-51,000\n\nFounded in 1996, Waveguide LLC is an internationally renowned independent consultant in audiovisual design, information technology design, acoustics consulting, on-site technology management and workplace data analytics. Waveguide is headquartered in Charlotte, North Carolina, with regional consulting locations in Atlanta, Los Angeles, New York, Chicago, Houston, Raleigh, Tampa and Portland.\n\nOur award-winning designers and consultants create world-class communication environments that look as good as they perform. And our data analytics solutions empower facility managers with the resource insights they need to optimize building performance and our clients’ technology investment.\n\nOur trusted AV operations teams are among the most experienced and highly qualified in our industry. They are at our clients’ side to tackle the daily technical and logistical challenges of their meetings and events so they can focus on what matters most.\n\nAt Waveguide, we build relationships. Whether it’s your relationship with a client, or the relationship of a technology system to its environment, our success and the success of our clients depends on how we apply our expertise to meet our clients’ needs. Together, we help create strategic technology plans that reflect the way people live, learn and work. We help design efficient buildings and infrastructure that save dollars and make sense. And we design effective technology systems regular people can actually use. But we’re only as good as our people.\n\nWe are seeking associates who are passionate, creative thinkers and who will be tirelessly dedicated to building lasting relationships and finding innovative answers to our clients’ most challenging questions.\n\nWithin Compass Group, Waveguide is part of the Eurest family that provides dining services to local, regional and national companies across the United States. Services include operating employee dining centers, on-site catering, executive dining rooms, and other managed services.\nJob Summary\nSummary: As an Associate Technology Advocate, you will repair, maintain, upgrade and install AV equipment for clients. You will coordinate conference guests and business services for multipurpose conference rooms, troubleshoot equipment, and assist clients with conducting meetings in conference spaces.\n\nEssential Duties and Responsibilities:\n\nManages events for the multipurpose rooms, general floor conference rooms and all other meeting spaces.\nManages holistic meeting experience: sets up and breaks down of furniture, ensures cleanliness of room, and completes all other necessary tasks.\nOversees and upkeeps all audio visual equipment in managed spaces.\nPlaces conference functions in properly sized rooms to maximize space utilization.\nProvides seamless management of events with high touch customer service.\nEnsures that AV systems have the latest firmware and software installed updating as necessary.\nAssists Tier 2 with hardware swaps as needed (CHD/projectors).\nManages ITSM and daily email and phone requests.\nHandles issues as they arise through the proper administrative channels.\nFollows protocol during emergency situations.\nPerforms other duties as assigned.\n\nQualifications:\n\nExtensive knowledge in network connectivity, digital signal flow, network compliance support, and firmware/software updates.\nKnowledge of modern audio-visual concepts and equipment, including excellent troubleshooting ability.\nExperience with laptops, projectors, microphones, and remote participation technology for audio and video conferencing.\nCrestron DMC-E certification and network certification is preferred.\nBasic knowledge of calculations and Proficient computer skills to include; various computer programs, Microsoft Office programs, e-mail and the Internet.\nClick here to Learn More about the Compass Story\n\nCompass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.\n\nQualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.\n\nAssociates at Waveguide are offered many fantastic benefits.\nMedical\nDental\nVision\nLife Insurance/ AD\nDisability Insurance\nRetirement Plan\nPaid Time Off\nPaid Parental Leave\nHoliday Time Off (varies by site/state)\nPersonal Leave\nAssociate Shopping Program\nHealth and Wellness Programs\nDiscount Marketplace\nIdentity Theft Protection\nPet Insurance\nCommuter Benefits\nEmployee Assistance Program\nFlexible Spending Accounts (FSAs)\nAssociates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.\nhttps://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Waveguide.pdf\n\nApplications are accepted on an ongoing basis.\n\nWaveguide maintains a drugfree workplace.\nReq ID: 1500838\nWaveguide\nXUE BAI\n[[req_classification]]","company":"Waveguide","rawCompany":"waveguide","city":"Plano","state":"TX","isRemote":false,"isActive":false,"createdAt":"2026-04-14T10:54:01.624Z","occupations":[{"code":"27-4011.00","title":"Audio and Video Technicians","slug":"audio-and-video-technicians"},{"code":"49-2097.00","title":"Audiovisual Equipment Installers and Repairers","slug":"audiovisual-equipment-installers-and-repairers"},{"code":"15-1241.01","title":"Telecommunications Engineering Specialists","slug":"telecommunications-engineering-specialists"}],"industries":[{"code":"541690","title":"Other Scientific and Technical Consulting Services","slug":"other-scientific-and-technical-consulting-services"},{"code":"561920","title":"Convention and Trade Show Organizers","slug":"convention-and-trade-show-organizers"},{"code":"541618","title":"Other Management Consulting Services","slug":"other-management-consulting-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"ASSOCIATE TECHNOLOGY ADVOCATE","description":"Salary: $41,000-51,000\n\nFounded in 1996, Waveguide LLC is an internationally renowned independent consultant in audiovisual design, information technology design, acoustics consulting, on-site technology management and workplace data analytics. Waveguide is headquartered in Charlotte, North Carolina, with regional consulting locations in Atlanta, Los Angeles, New York, Chicago, Houston, Raleigh, Tampa and Portland.\n\nOur award-winning designers and consultants create world-class communication environments that look as good as they perform. And our data analytics solutions empower facility managers with the resource insights they need to optimize building performance and our clients’ technology investment.\n\nOur trusted AV operations teams are among the most experienced and highly qualified in our industry. They are at our clients’ side to tackle the daily technical and logistical challenges of their meetings and events so they can focus on what matters most.\n\nAt Waveguide, we build relationships. Whether it’s your relationship with a client, or the relationship of a technology system to its environment, our success and the success of our clients depends on how we apply our expertise to meet our clients’ needs. Together, we help create strategic technology plans that reflect the way people live, learn and work. We help design efficient buildings and infrastructure that save dollars and make sense. And we design effective technology systems regular people can actually use. But we’re only as good as our people.\n\nWe are seeking associates who are passionate, creative thinkers and who will be tirelessly dedicated to building lasting relationships and finding innovative answers to our clients’ most challenging questions.\n\nWithin Compass Group, Waveguide is part of the Eurest family that provides dining services to local, regional and national companies across the United States. Services include operating employee dining centers, on-site catering, executive dining rooms, and other managed services.\nJob Summary\nSummary: As an Associate Technology Advocate, you will repair, maintain, upgrade and install AV equipment for clients. You will coordinate conference guests and business services for multipurpose conference rooms, troubleshoot equipment, and assist clients with conducting meetings in conference spaces.\n\nEssential Duties and Responsibilities:\n\nManages events for the multipurpose rooms, general floor conference rooms and all other meeting spaces.\nManages holistic meeting experience: sets up and breaks down of furniture, ensures cleanliness of room, and completes all other necessary tasks.\nOversees and upkeeps all audio visual equipment in managed spaces.\nPlaces conference functions in properly sized rooms to maximize space utilization.\nProvides seamless management of events with high touch customer service.\nEnsures that AV systems have the latest firmware and software installed updating as necessary.\nAssists Tier 2 with hardware swaps as needed (CHD/projectors).\nManages ITSM and daily email and phone requests.\nHandles issues as they arise through the proper administrative channels.\nFollows protocol during emergency situations.\nPerforms other duties as assigned.\n\nQualifications:\n\nExtensive knowledge in network connectivity, digital signal flow, network compliance support, and firmware/software updates.\nKnowledge of modern audio-visual concepts and equipment, including excellent troubleshooting ability.\nExperience with laptops, projectors, microphones, and remote participation technology for audio and video conferencing.\nCrestron DMC-E certification and network certification is preferred.\nBasic knowledge of calculations and Proficient computer skills to include; various computer programs, Microsoft Office programs, e-mail and the Internet.\nClick here to Learn More about the Compass Story\n\nCompass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.\n\nQualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.\n\nAssociates at Waveguide are offered many fantastic benefits.\nMedical\nDental\nVision\nLife Insurance/ AD\nDisability Insurance\nRetirement Plan\nPaid Time Off\nPaid Parental Leave\nHoliday Time Off (varies by site/state)\nPersonal Leave\nAssociate Shopping Program\nHealth and Wellness Programs\nDiscount Marketplace\nIdentity Theft Protection\nPet Insurance\nCommuter Benefits\nEmployee Assistance Program\nFlexible Spending Accounts (FSAs)\nAssociates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.\nhttps://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Waveguide.pdf\n\nApplications are accepted on an ongoing basis.\n\nWaveguide maintains a drugfree workplace.\nReq ID: 1500838\nWaveguide\nXUE BAI\n[[req_classification]]","datePosted":"2026-04-14T10:54:01.624Z","dateModified":"2026-04-14T10:54:01.624Z","hiringOrganization":{"@type":"Organization","name":"Waveguide","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Plano","addressRegion":"TX","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"3260b167d9bb7d3c4a79d0ad"},"url":"https://jobsearcher.com/jobs/3260b167d9bb7d3c4a79d0ad"}}