Technical Customer Service Advisor, Remote

Technical Customer Service Advisor (Work From Home!) Starting pay rate is $17.31 an hour. Full time schedules between the hours of 7am – 10:30pm CST. Plenty of growth opportunities within the team! Health benefits for you and your family including medical, dental, and vision, starting on day 1 of work! Paid time off. Work Shift will be assigned after training which may include at least one weekend day. Fully work from home! About the Technical Customer Service Advisor Role – Work From Home role: As a member of the team, you will help people every day by taking calls, actively listening to understand customers' needs, and answering their questions. You manage a high volume of incoming calls from customers while navigating through multiple systems. Our call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and client. Your punctuality and dependability are key to our clients’ success. A few of the questions you may receive as a customer representative are the following: How do I reconnect my Wi-Fi on my smartphone? Why can’t I sign into my account? My device is unresponsive, how can I get it to power on? Requirements of the role: Be at least 18 years or older Have a High School Diploma, or equivalent Be able to successfully pass a criminal background check Have at least six months of customer service experience Have high speed broadband internet access meeting the following speeds: download = 10, upload 3, Ping ms