{"schemaVersion":"jobsearcher.job.v1","id":"321b31fa4864a5dbb91dacb1","url":"https://jobsearcher.com/jobs/321b31fa4864a5dbb91dacb1","canonicalUrl":"https://jobsearcher.com/jobs/321b31fa4864a5dbb91dacb1","title":"Application Support Analyst","description":"Application Support Analyst\nRemote\nU.S. Citizenship or Permanent Residency required\n\nBlu Omega is seeking Application Support Analysts to support one of our clients, contributing to enterprise systems operations and modernization efforts. This role supports the development, enhancement, and maintenance of mission-critical applications that enable regulatory, scientific, and operational workflows.\n\nProgram:\nThis program supports the day-to-day operations, maintenance, and modernization of systems that enable regulatory and scientific mission. It encompasses application development, infrastructure support, data management, and business process workflows that underpin activities such as biologics review, compliance, and research. The program focuses on sustaining legacy systems while advancing modernization efforts, improving system performance, and enhancing tools and platforms used by staff and stakeholders.\n\nResponsibilities\nTroubleshoot and resolve incidents and service requests\nAnalyze logs, transactions, and application data\nPerform root cause analysis and create knowledge articles\nSupport production releases and ensure smooth deployments\nRequired Qualifications\n3+ years of application support experience\nProficiency in SQL and data analysis\nExperience with ServiceNow or similar ITSM tools\nStrong communication and problem-solving skills\nBachelor’s degree in a technical field\nAbility to obtain Public Trust\nPreferred Qualifications\nITIL certification\nCompensation\nSalary Range: $55,000.00 – $65,000.00\nFinal compensation is based on technical skills, experience, education, certifications, and clearance.\n\nBlu Omega Benefits & Perks\nMedical, Dental, and Vision coverage through national providers\n401(k) with company match (eligible after 6 months; vesting applies)\nCompany-paid Life and AD&D insurance with additional voluntary options\nShort-term disability (company-paid) and long-term disability options\nEmployee Assistance Program (EAP) with 24/7 confidential support and mental health resources\nTelehealth and virtual care options available through medical plans\nPet insurance, legal services, and identity theft protection options\nPaid Time Off (PTO) for eligible employees\nPaid federal holidays for salaried employees\nAccess to wellness programs, discounts, and lifestyle benefits\nBenefits eligibility and offerings may vary based on role, employment status, and program requirements.\nCompany Overview\nBlu Omega is a Woman-Owned Small Business (WOSB) delivering technology and cybersecurity solutions to federal agencies and enterprise clients nationwide. Headquartered in Ashburn, VA, we support mission-critical programs across civilian and defense sectors, including health, national security, and regulatory environments.\nWe partner with government agencies and large integrators to provide expertise in cybersecurity operations, cloud and infrastructure modernization, data and analytics, and enterprise IT support. Our teams are experienced operating within federal contracting environments, supporting task orders, recompetes, and programs requiring cleared personnel and compliant delivery.\n\nEqual Opportunity Employer\nAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.\n\n#CJ #LI-Hybrid","company":"Blu Omega","rawCompany":"blu omega","city":"Silver Spring","state":"MD","isRemote":false,"isActive":false,"createdAt":"2026-07-24T00:38:03.134Z","occupations":[{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"},{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541690","title":"Other Scientific and Technical Consulting Services","slug":"other-scientific-and-technical-consulting-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Application Support Analyst","description":"Application Support Analyst\nRemote\nU.S. Citizenship or Permanent Residency required\n\nBlu Omega is seeking Application Support Analysts to support one of our clients, contributing to enterprise systems operations and modernization efforts. This role supports the development, enhancement, and maintenance of mission-critical applications that enable regulatory, scientific, and operational workflows.\n\nProgram:\nThis program supports the day-to-day operations, maintenance, and modernization of systems that enable regulatory and scientific mission. It encompasses application development, infrastructure support, data management, and business process workflows that underpin activities such as biologics review, compliance, and research. The program focuses on sustaining legacy systems while advancing modernization efforts, improving system performance, and enhancing tools and platforms used by staff and stakeholders.\n\nResponsibilities\nTroubleshoot and resolve incidents and service requests\nAnalyze logs, transactions, and application data\nPerform root cause analysis and create knowledge articles\nSupport production releases and ensure smooth deployments\nRequired Qualifications\n3+ years of application support experience\nProficiency in SQL and data analysis\nExperience with ServiceNow or similar ITSM tools\nStrong communication and problem-solving skills\nBachelor’s degree in a technical field\nAbility to obtain Public Trust\nPreferred Qualifications\nITIL certification\nCompensation\nSalary Range: $55,000.00 – $65,000.00\nFinal compensation is based on technical skills, experience, education, certifications, and clearance.\n\nBlu Omega Benefits & Perks\nMedical, Dental, and Vision coverage through national providers\n401(k) with company match (eligible after 6 months; vesting applies)\nCompany-paid Life and AD&D insurance with additional voluntary options\nShort-term disability (company-paid) and long-term disability options\nEmployee Assistance Program (EAP) with 24/7 confidential support and mental health resources\nTelehealth and virtual care options available through medical plans\nPet insurance, legal services, and identity theft protection options\nPaid Time Off (PTO) for eligible employees\nPaid federal holidays for salaried employees\nAccess to wellness programs, discounts, and lifestyle benefits\nBenefits eligibility and offerings may vary based on role, employment status, and program requirements.\nCompany Overview\nBlu Omega is a Woman-Owned Small Business (WOSB) delivering technology and cybersecurity solutions to federal agencies and enterprise clients nationwide. Headquartered in Ashburn, VA, we support mission-critical programs across civilian and defense sectors, including health, national security, and regulatory environments.\nWe partner with government agencies and large integrators to provide expertise in cybersecurity operations, cloud and infrastructure modernization, data and analytics, and enterprise IT support. Our teams are experienced operating within federal contracting environments, supporting task orders, recompetes, and programs requiring cleared personnel and compliant delivery.\n\nEqual Opportunity Employer\nAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.\n\n#CJ #LI-Hybrid","datePosted":"2026-07-24T00:38:03.134Z","dateModified":"2026-07-24T00:38:03.134Z","hiringOrganization":{"@type":"Organization","name":"Blu Omega","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Silver Spring","addressRegion":"MD","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"321b31fa4864a5dbb91dacb1"},"url":"https://jobsearcher.com/jobs/321b31fa4864a5dbb91dacb1"}}