{"schemaVersion":"jobsearcher.job.v1","id":"31d34a150d41bbdd6e2e90fd","url":"https://jobsearcher.com/jobs/31d34a150d41bbdd6e2e90fd","canonicalUrl":"https://jobsearcher.com/jobs/31d34a150d41bbdd6e2e90fd","title":"Guest Experience Coordinator","description":"Guest Experience Coordinator\nNational Corporate Housing | Home, Wherever You Are\nNational Corporate Housing is seeking a service-oriented Guest Experience Coordinator to deliver an exceptional experience for our residents before, during, and after their stay. This hands-on role includes coordinating apartment readiness, supporting guests in real time, and ensuring each move-in and move-out is seamless. The ideal candidate is organized, dependable, and passionate about going above and beyond for customers.\nAt National, we don’t just provide housing, we create home-like experiences for global business travelers and relocating professionals. With 28+ offices worldwide, we’re a trusted leader in customized corporate housing and 360-degree services that make transitions seamless.\nExpectations for Success:\nConduct pre-move-in and post-move-out walkthroughs to assess condition and ensure readiness\nDocument and escalate any issues, damages, or concerns in a timely manner\nDeliver an outstanding guest experience by serving as the go-to contact throughout the resident’s stay\nRespond to guest needs promptly, including local travel to deliver items or resolve issues\nPersonalize move-in gifts and maintain inventory of welcome materials\nMaintain and track local lockbox inventory for guest access\nCoordinate with vendors for furniture and service deliveries, pickups, and installations\nWhat Makes This Role Unique?\nDynamic work, no two days are the same\nYou won’t be tied to a desk. Expect to be on the go and interacting with apartments and guests\nDirect influence on guest satisfaction and company reputation\nJoin a collaborative and supportive local team\nWho You Are:\nA personable self-starter with strong communication skills\nA “whatever it takes” attitude toward providing the ultimate guest experience\nA reliable team player who thrives in a fast-paced, flexible environment\nComfortable with local daytime travel for apartment inspections and deliveries\nFamiliar with basic computer programs (Microsoft Office, Outlook, etc.)\nHigh school diploma or GED required; must be at least 18 years old\nBenefits:\nCompetitive Base Salary\n$20.22- $22.50/hour\nMedical, dental, and vision insurance options\n401k plan with discretionary match\nCompany paid life insurance, short term disability, and long term disability\nSupplemental life insurance, critical illness, accident, and identity theft protection\nOne-of-a-kind culture dedicated to Diversity, Equity, and Inclusion\nInclusive Awards and Recognition Program\nVacation, sick, and floating holidays\nPaid time off\nPaid volunteer time\nWellness program\nComplimentary use of corporate apartments for vacation or travel (when available)\nNational is a drug & alcohol-free workplace. Please note that we conduct a background check and 5 panel drug screen after a contingent offer has been made.\nAdditional Information:\nFair Labor Standards Act (FLSA): Non-Exempt\nWill not provide assistance with relocation costs\nNational Corporate Housing is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.\nEqual Opportunity Employer/Protected Veterans/Individuals with Disabilities\nThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.","company":"Atchison Group","rawCompany":"atchison group","city":"Tempe","state":"AZ","isRemote":false,"isActive":false,"createdAt":"2026-08-03T13:32:08.417Z","occupations":[{"code":"39-6012.00","title":"Concierges","slug":"concierges"},{"code":"43-4081.00","title":"Hotel, Motel, and Resort Desk Clerks","slug":"hotel-motel-and-resort-desk-clerks"},{"code":"39-9041.00","title":"Residential Advisors","slug":"residential-advisors"}],"industries":[{"code":"721110","title":"Hotels (except Casino Hotels) and Motels","slug":"hotels-except-casino-hotels-and-motels"},{"code":"721199","title":"All Other Traveler Accommodation","slug":"all-other-traveler-accommodation"},{"code":"561320","title":"Temporary Help Services","slug":"temporary-help-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Guest Experience Coordinator","description":"Guest Experience Coordinator\nNational Corporate Housing | Home, Wherever You Are\nNational Corporate Housing is seeking a service-oriented Guest Experience Coordinator to deliver an exceptional experience for our residents before, during, and after their stay. This hands-on role includes coordinating apartment readiness, supporting guests in real time, and ensuring each move-in and move-out is seamless. The ideal candidate is organized, dependable, and passionate about going above and beyond for customers.\nAt National, we don’t just provide housing, we create home-like experiences for global business travelers and relocating professionals. With 28+ offices worldwide, we’re a trusted leader in customized corporate housing and 360-degree services that make transitions seamless.\nExpectations for Success:\nConduct pre-move-in and post-move-out walkthroughs to assess condition and ensure readiness\nDocument and escalate any issues, damages, or concerns in a timely manner\nDeliver an outstanding guest experience by serving as the go-to contact throughout the resident’s stay\nRespond to guest needs promptly, including local travel to deliver items or resolve issues\nPersonalize move-in gifts and maintain inventory of welcome materials\nMaintain and track local lockbox inventory for guest access\nCoordinate with vendors for furniture and service deliveries, pickups, and installations\nWhat Makes This Role Unique?\nDynamic work, no two days are the same\nYou won’t be tied to a desk. Expect to be on the go and interacting with apartments and guests\nDirect influence on guest satisfaction and company reputation\nJoin a collaborative and supportive local team\nWho You Are:\nA personable self-starter with strong communication skills\nA “whatever it takes” attitude toward providing the ultimate guest experience\nA reliable team player who thrives in a fast-paced, flexible environment\nComfortable with local daytime travel for apartment inspections and deliveries\nFamiliar with basic computer programs (Microsoft Office, Outlook, etc.)\nHigh school diploma or GED required; must be at least 18 years old\nBenefits:\nCompetitive Base Salary\n$20.22- $22.50/hour\nMedical, dental, and vision insurance options\n401k plan with discretionary match\nCompany paid life insurance, short term disability, and long term disability\nSupplemental life insurance, critical illness, accident, and identity theft protection\nOne-of-a-kind culture dedicated to Diversity, Equity, and Inclusion\nInclusive Awards and Recognition Program\nVacation, sick, and floating holidays\nPaid time off\nPaid volunteer time\nWellness program\nComplimentary use of corporate apartments for vacation or travel (when available)\nNational is a drug & alcohol-free workplace. Please note that we conduct a background check and 5 panel drug screen after a contingent offer has been made.\nAdditional Information:\nFair Labor Standards Act (FLSA): Non-Exempt\nWill not provide assistance with relocation costs\nNational Corporate Housing is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.\nEqual Opportunity Employer/Protected Veterans/Individuals with Disabilities\nThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.","datePosted":"2026-08-03T13:32:08.417Z","dateModified":"2026-08-03T13:32:08.417Z","hiringOrganization":{"@type":"Organization","name":"Atchison Group","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Tempe","addressRegion":"AZ","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"31d34a150d41bbdd6e2e90fd"},"url":"https://jobsearcher.com/jobs/31d34a150d41bbdd6e2e90fd"}}