Sports Technology Support Specialist - LED & Video Systems

Sports Technology Support Specialist II – LED & Video SystemsNevco Sports, LLC – Greenville, IL (Onsite)Full-Time | Monday–Friday | Day ShiftMust be able to reliably commute to or relocate to Greenville, IL 62246Join the Team Powering Game-Day Experiences and Fan Engagement!At Nevco Sports, we don’t just build scoreboards, we create the heartbeat of competition. As a global leader in integrated display, scoring, and video systems, we’ve spent over 90 years pushing innovation forward.We strive to be technology leaders in video and scoreboard systems through the use of cutting-edge technology.We’re looking for a Technical Support Specialist II who’s ready to grow into an expert, solve real-world problems, and support the systems used in stadiums and arenas across the country.Why Join Nevco?Work with cutting-edge LED displays and control systemsGrow into a trusted technical expert within the organizationSupport systems used in live sports environmentsBe part of a collaborative team where your input mattersWhat You’ll DoProvide remote technical support via phone and PC sessionsDiagnose and resolve issues with scoreboard and video systemsOwn and manage service tickets from start to resolutionTrain customers on system usage and best practicesDocument issues and provide feedback to improve productsWhat We’re Looking ForStrong troubleshooting and problem-solving skillsAbility to remain calm and professional in high-pressure situationsExcellent communication skills (written and verbal)Comfortable working with computers, Windows, and standard office systemsTeam-oriented with strong interpersonal skillsWillingness to learn and grow into a technical expertPreferred2-year technical degree or equivalent experience1+ year in help desk or technical supportInterest in sports or live event technologyBenefits & Perks – Built for Real LifeWe believe great people do their best work when they’re supported, at work and at home. That’s why we’ve built a benefits package designed to make Nevco one of the best places to work in the region.Generous Paid Time Off (PTO) to recharge, travel, and spend time with family10 additional paid company holidays each year, on top of your PTOWe believe time off matters—because showing up your best starts with taking care of yourselfComprehensive Health Coverage (Medical, Dental, Vision)Health Savings Account (HSA) and Flexible Spending Account (FSA) options401(k) with company support to help you plan for the futureTuition Reimbursement—we invest in your growth and career advancementLife Insurance for added peace of mindLocation RequirementMust be able to reliably commute to or relocate to Greenville, IL 62246Benefits401(k) matchingDental insuranceFlexible scheduleHealth insurancePaid time offTuition reimbursementVision insuranceWork Location: In personWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.