Dairy Service and Installation Technician

Job Description Description:Job Summary:The primary duties are to work with dairy farm customers to service equipment, install equipment, provide emergency service and preventative maintenance.Essential Duties and ResponsibilitiesAssess, troubleshoot, repair, or install dairy milking, refrigeration, and manure equipmentResponsible for making all assigned service calls in a professional and responsible manner. Customers must be satisfied they are receiving good value for the hours billed to them. Complete service calls to the customers satisfaction before vacating any job siteTroubleshoot milking systems and test systems to NMC standards and perform milking time/system checksMaintains rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques; recommending system improvements in conjunction with manager and sales staff.Work on-call that will include evenings and weekendsWork as part of the installation team as directedComplete all necessary paperwork dailyMaintain a clean service vehicle and neat job siteFollow all company safety policies, procedures, and protocolsMaintain MLS tools and equipment in good working condition and provide own hand toolsEmployee will be challenged to be forward thinking in planning and laying out what work needs to be completedAttend equipment technical training schools and other educational training sessions as requestedPerform other duties as assignedQualifications (Skills/Abilities Required)Quality focusReliable and ResponsiblePositive attitudeGood customer relationship skillsAn understanding of refrigeration, dairy milking equipment operation, installation, and repair is requiredAbility to use common repair tools and techniques.Understanding of specialty tools and equipment necessary for troubleshooting and repairing dairy milking equipmentAbility to operate a forklift. Training on MLS forklift is requiredValid driver’s licenseEducationEducation: Bachelor’s or associate degree with dairy or mechanical emphasis, or related experienceRefrigeration Maintenance, preferredElectrical experience, a plus,Excellent written, verbal and Microsoft Office skillsInclude shift schedule Not IncludedInclude budgeted hours Not IncludedHealth InsuranceVision InsuranceDental Insurance401K & matchingHoliday PayPaid Time OffLife InsuranceAflacRequirements: