{"schemaVersion":"jobsearcher.job.v1","id":"3018a9bc18e7bf911279905c","url":"https://jobsearcher.com/jobs/3018a9bc18e7bf911279905c","canonicalUrl":"https://jobsearcher.com/jobs/3018a9bc18e7bf911279905c","title":"Sr. Technical Account Manager - Remote","description":"For our client, we are seeking a Sr. Technical Account Manager - Remote to join the team of a leader in the Enterprise Technology space. This role will lead work at the intersection of data, AI-enabled capabilities, and scalable technology delivery. You will work across engineering, product, operations, and business stakeholders to translate complex requirements into practical technology solutions. The position offers the opportunity to influence architecture, execution quality, and the technology capabilities that enable long-term growth within a technology-driven environment.Location: Remote - US based candidates only, no visa sponsorship availableCompensation: $129,000 – $201,000 annuallyResponsibilities Become a product expert on the the company platform and its integrations Act as the primary technical contact for mid to upper market customers Provide proactive technical guidance on AI features and automation Help customers analyze platform analytics for actionable insights Collaborate across teams to drive customer retention and expansion Lead regular meetings with customers for updates and strategic counsel Identify product and process improvement opportunitiesQualifications 4+ years in a client-facing technical role, emphasizing customer solution value Strong technical aptitude for learning and troubleshooting complex systems Understanding of SaaS development processes and integrations Experience with enterprise digital transformation and change management Familiarity with customer health metrics and adoption frameworks Ability to interpret platform analytics into business narratives Knowledge of AI product features and guiding customers on AI workflowsBenefits Comprehensive medical, dental, vision, disability, and life benefits Group Retirement Savings Plan with matching contributions and immediate vesting Flexible PTO policies Generous holiday schedule with additional days off for annual recharge Quarterly Recharge Fridays for mental health Flexible work schedules to accommodate personal needs Access to mental health resources including coaches and therapists 2 volunteer days per year for community engagement Monthly transportation allowance for Vancouver Hub staffOur client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.","company":"Ladders","rawCompany":"ladders","isRemote":true,"isActive":false,"createdAt":"2026-07-01T10:15:07.936Z","occupations":[{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"},{"code":"15-1299.09","title":"Information Technology Project Managers","slug":"information-technology-project-managers"},{"code":"11-3021.00","title":"Computer and Information Systems Managers","slug":"computer-and-information-systems-managers"}],"industries":[{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Sr. Technical Account Manager - Remote","description":"For our client, we are seeking a Sr. Technical Account Manager - Remote to join the team of a leader in the Enterprise Technology space. This role will lead work at the intersection of data, AI-enabled capabilities, and scalable technology delivery. You will work across engineering, product, operations, and business stakeholders to translate complex requirements into practical technology solutions. The position offers the opportunity to influence architecture, execution quality, and the technology capabilities that enable long-term growth within a technology-driven environment.Location: Remote - US based candidates only, no visa sponsorship availableCompensation: $129,000 – $201,000 annuallyResponsibilities Become a product expert on the the company platform and its integrations Act as the primary technical contact for mid to upper market customers Provide proactive technical guidance on AI features and automation Help customers analyze platform analytics for actionable insights Collaborate across teams to drive customer retention and expansion Lead regular meetings with customers for updates and strategic counsel Identify product and process improvement opportunitiesQualifications 4+ years in a client-facing technical role, emphasizing customer solution value Strong technical aptitude for learning and troubleshooting complex systems Understanding of SaaS development processes and integrations Experience with enterprise digital transformation and change management Familiarity with customer health metrics and adoption frameworks Ability to interpret platform analytics into business narratives Knowledge of AI product features and guiding customers on AI workflowsBenefits Comprehensive medical, dental, vision, disability, and life benefits Group Retirement Savings Plan with matching contributions and immediate vesting Flexible PTO policies Generous holiday schedule with additional days off for annual recharge Quarterly Recharge Fridays for mental health Flexible work schedules to accommodate personal needs Access to mental health resources including coaches and therapists 2 volunteer days per year for community engagement Monthly transportation allowance for Vancouver Hub staffOur client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.","datePosted":"2026-07-01T10:15:07.936Z","dateModified":"2026-07-01T10:15:07.936Z","hiringOrganization":{"@type":"Organization","name":"Ladders","sameAs":"https://jobsearcher.com"},"jobLocationType":"TELECOMMUTE","applicantLocationRequirements":{"@type":"Country","name":"US"},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"3018a9bc18e7bf911279905c"},"url":"https://jobsearcher.com/jobs/3018a9bc18e7bf911279905c"}}